Gate Heaven of LEMPUYANG TEMPLE & East Bali Tours

Gate of heaven tour

The view was amazing we took so many photos The tour guide wasn't that friendly it was a rainy day and we was ok with it the guide was acting as if he was Irritated by the rain. He barley talk to us. He did suggest other places that we could go so two of the places in the tour we didn't go to. Other than that the tour was good.

via Tripadvisor

We only saw the Lempuyang...

We only saw the Lempuyang Temple and Tirta Gangga (water palace) as we were on a cruise ship and had to get back to it by a certain time. Traffic is very congested and some parts were very slow. It was a long drive but we enjoyed both sites. The only real problem was the pick up at the port. There were 2 ships in and unbeknown to us, there were 2 pick up points and we had to search for our driver. Viator should require the name of the ship on the reservation, so the driver could be at the right pick up point.

via Viator

Disappointing tour

This tour started poorly. We waited our guide on our hotel lobby for 30 minutes and then tried to call him, but the number was wrong. Then this one guy, who didn´t look like the guides we had had on our previous tours, asked my name and he was the guide. He had just sat in the hotel lobby for 30 minutes, looking at his phone and didn´t make any effort asking if we were his clients. We were so angry about how the whole day started. Also be very careful what the tour includes, because our "guide" was only a driver and he didn´t go to these places with us, he just drove us there, and he spoke english guite poorly, which created some difficulties during the day. First we drove to Lempuyang Temple. We hadn´t realised what kind of place this was. We got a que number, which was 334. We were told that we had to wait for our turn to take pictures at the Gate of Heaven for about 2-3 hours. Our driver said many times that we should have come here at 6 am to get the best pictures. Well, that was not even an aption on this tour. We were there at 11 am. When we got to the Gate of Heaven waiting area, it was a disapointment. The beautiful pictures from the gate are a scam. They make the reflection with a mirror under your phone. They were taking pictures for number 150 when we arrived. We waited for 2 hours and the number was still only 190 something. And it started to rain. We decided to take our own pictures from the side of the Gate and leave like so many other people did. It just wasn´t worth of waiting. I think it would have been our turn to take the official pictures at the gate some time in the evening after several hours of waiting and we wouldn´t have had time to see anything else. When we decided to leave it started to rain very heavily and it rained pretty much the rest of the day. Tirtta Gangga and Ujung Water Palace were very beautiful places, but couldn´t really enjoy it, because of the thunderstorm and lightnings. I don´t know if our driver knew that we were supposed to go also to Asah Hill and White Sand beach, because he didn´t mention these places during the day, but I made sure we would go there also, because that was mentioned in the tour. First the driver said they were closed already, but then they were suddenly open, so we went to Asah Hill (so that we wouldn´t complein about him). He would have taken us also to the beach, but it was getting dark and we had been in the rain for hours and were so tired and soking wet, so we skipped the beach and started our long way back to hour hotel. Not a very nice experiense overall.

Response from the operator: First of all, we on behalf of the tour company apologize profusely for your inconvenience during tours with us. At that time, it happened that the weather was very bad due to rain all day, so this tour was unpleasant. And for the management at Lempuyang Temple, indeed all visitors must obey the rules there where when taking photos they have to queue. Coincidentally, it was also raining heavily in Ujungpada Park at that time which made the atmosphere a bit unfavorable. For our driver at that time, we had a little mistake, because our experienced driver already had tours at that time and was in a hurry to use the services and cooperate with other travel agencies. We didn't know that the driver or guide sent at that time was inexperienced. So we already believed that at that time you would get the best driver or guide, but in fact the travel agency that we collaborated with sent an inexperienced driver. So once again we apologize and we will make lessons for us to be better for our small company in the future. Have a nice day and don't lack anything there. Greetings Wayan Restu Bali Tour

via Viator