Fully Guided VIP Tour of One World Observatory

A great experience

We opted for a guided tour with fixed timed entry and we thoroughly the whole experience. Our guide was Kyle and there were only 4 of us in the group, which was great for us. We were given head sets to wear and it meant that we could hear our guide over the noise of groups or families and also when Kyle stood back for us to get the best views, we could be looking at what he was talking about without having to turn to listen to him. They worked really well and Kyle was an excellent guide. He knew his subject and was clearly enthusiastic about his subject. He made sure we were in the right place for the best views and encouraged us to ask questions, even though his commentary was so comprehensive, we didn’t really need to ask anything. The views were wonderful on the day – it was clear and sunny and three floors offered different aspects all around. Once we parted company from Kyle, we still had priority lift access and there were other presentations available that you could just sit and watch. The Skyline Concierges were friendly, approachable and also very knowledgeable and once we had finished looking at the skyline, we went to the shop, where we had $15 each to spend, as part of our ticket price. The shop was not huge but had an excellent range on offer and was reasonably priced – even more so, when we had our complimentary $15. We really came away from the experience, feeling we had seen and heard so much and would recommend both the OWO and the VIP Tour. It was an excellent visit.

Response from the operator: Thank you for taking the time to leave us a review! We are glad to hear that you enjoyed your experience, especially with your tour guide, Kyle. Our goal is to provide the best experience for our visitors. We hope to see you again soon!

via Tripadvisor

Tour Guide Made All the Difference

This tour was exceptional, and our Tour Guide, Micaela, knew everything about the city and made a world of difference. Visiting the observatory of the World Trade Center was phenomenal, and the views are breathtaking, but having a tour guide provide the history of what we were looking at was worth every penny. Without all the background information, we would have just looked at beautiful scenery. This was an exceptional tour and I highly recommend it.

Response from the operator: Thank you for visiting us! We are glad to know that your tour guide made such a difference by bringing the history of New York City to life alongside the breathtaking views. Providing that rich background and depth to the skyline is what makes our guided tours so special. We look forward to welcoming you back for another visit in the future!

via Viator

AWESOME VIEWS

5 of us had tickets for a private tour of the Freedom Tower on a Sunday in March. We arrived on the subway at the Oculus Mall. Upon walking outside, we were amazed at the sheer size of the Freedom Tower. We proceeded to the guest services desk to check in for our tour. As it happened, only the 5 of us were on the tour. Our tour guide whisked us off to the elevator while giving us info and facts about the tower. Three levators were very fast. Once we arrived at the top, we were ushered in to watch a quick 1-2 minute movie. I won’t ruin if for others. As soon as the movie ended, we moved over to another room to see the magnificent views. At each stop, our tour guide pointed out landmarks and gave us historical facts. It was very interesting!!! In all we spent about 2 hours in the tower and had a great time!!!

via Tripadvisor

Great experience!

Excellent tour. Our guide Ben was super informative and provided so much historical information about NYC that made the VIP experience well worth it.

via Viator

Fantastic views, great VIP package with guide

We had an amazing experience with our very knowledgeable and fantastic guide. She was articulate and explained the history, pre construction, during and the future for the site. The experience in the lift with the displays was great up and down and the interactive displays throughout were great and interesting. The $15 voucher each was good and used in the cafe and shop for souvenirs. The view from the 102nd floor was incredible, we had a clear day and this really added value to our trip up. The points of interest were explained to us and we were able to see all of the skyscrapers, UN, NJ and the surrounding boroughs and bridges easily. We had the tour for approximately an hour and then left to continue at our leisure at the top. The memorial section on the ground was also very special and well managed and security was present. The only confusion we had was that the 9/11 museum was not included in the observatory ticket. This is a must do activity in NYC.

Response from the operator: Thank you for the review! We're glad you had an amazing experience and enjoyed the guided tour. It’s great to hear that the clear views made your visit even more special. We hope to welcome you back again on your next NYC visit!

via Tripadvisor