
From Krakow: Live Guided Tour Auschwitz-Birkenau
Traveler rating
3.0/5
Based on 9 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is From Krakow: Live Guided Tour Auschwitz-Birkenau worth booking?
From Krakow: Live Guided Tour Auschwitz-Birkenau is a 7-hour experience in Krakow, Poland, from $71 per person. It scores 39 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3/5 rating across 9 reviews. This booking is non-refundable, so pick your date carefully. Same-day spots are currently showing.
- Outty Ranking
- 39 / 100
- Rating
- 3/5 (9)
- Duration
- 7 hours
- From
- $71 per person
Travel back to World War II, and visit one of the most significant places in Poland on a 7-hour tour of the Auschwitz Museum and Birkenau Camp in Oświęcim. Explore a symbol of the Holocaust and memorial to the victims of the Nazis.
What you get
About this experience
Travel back to World War II, and visit one of the most significant places in Poland on a 7-hour tour of the Auschwitz Museum and Birkenau Camp in Oświęcim. Explore a symbol of the Holocaust and memorial to the victims of the Nazis.
What's included
Included
- Return air-conditioned transportation from Krakow
- English-speaking driver
- Entrance tickets to Auschwitz-Birkenau
- Licensed guide in your chosen language
Not included
- Food and drinks
- Tips (optional)
What you'll see and do
Panstwowe Muzeum Auschwitz-Birkenau
Visit both Auschwitz I and Auschwitz II-Birkenau to acquire a proper sense of the place that has become the symbol of the Holocaust as well as Nazi crimes against Poles, Romas, and other groups. Become more educated about the UNESCO World Heritage Site as you visit the remaining prison blocks, gas chambers, and crematoria buildings. See the remains of the railway ramp in Birkenau, where the prisoners would be transported.
240 minutes here · Admission included
Where it starts and ends
Meeting point
Krakow
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Returns to the starting point
Options you can book
Tour in English
Tour in English
Tour in German
Tour in German
Tour in Spanish
Tour in Spanish
Tour in Polish
Tour in Polish
Tour in Italian
Tour in Italian
Tour in French
Tour in French
Before you book
- Cancellation
- All sales are final. No refund is available for cancellations.
- Languages
- de, en, it, pl, fr, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- ExcitingKrakow
Know before you go
- Service animals allowed
- Public transportation options are available nearby
- Suitable for all physical fitness levels
- A maximum of 7 people per booking
- Baby carriages and luggage larger then 30 x 20 x 10 cm are not permitted inside the museum
- This tour is not recommended for children aged 13 and under
Photos






What travelers are saying
Outty’s summary of the themes that recur across 9 traveler reviews. Written by us, not quoted from reviewers.
The guide
7 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
3 mentionsReviewers describe the commentary as informative rather than scripted.
Organization
2 mentionsPickup, timing, and logistics are described as running smoothly.
Pace and timing
2 mentionsSeveral reviewers found the schedule tight or the day long.
Traveler reviews
9 verified traveler reviews for From Krakow: Live Guided Tour Auschwitz-Birkenau. Ratings and reviews provided by Viator and Tripadvisor.
Auschwitz
Beautiful visit, shame about the guide, rude, and not inclined to keep the group.He skipped important passage.
Response from the operator: Grazie per il tuo riscontro. Ci dispiace molto sapere che il comportamento della guida non sia stato all'altezza e che siano stati saltati passaggi importanti. Questo non rispecchia i nostri standard. Condivideremo subito la tua segnalazione con il team di gestione delle guide per assicurarci che non si ripeta. Grazie per averci aiutato a migliorare. Best regards, ExcitingKrakow Team
via Viator (translated)
DO NOT BOOK WITH THIS COMPANY!!!!
We had booked Skip-the-Line Auschwitz-Birkenau Ticket with a Guide on the 3rd July and received ticket confirmation. They contacted us 20 hours before our booking in mid October to say they had to move us from 8:30am to 2:00pm. We were supposed to leave Oswiecim that afternoon. So we changed our travel plans to stay an extra night to ensure we could complete the tour (it was the only reason we travelled to Poland). We were once again contacted three hours before the tour to tell us the 2:00pm tour had been cancelled as they had reserved tickets for the wrong date?!? Highly unbelievable when we had already been rescheduled. They offered us another booking the following afternoon, but due to our itinerary and future bookings we were unable to delay the 30 hours they were asking. Now we wait to see if we get the refund. The individual access tickets are sold out weeks in advance. We turned up at the gate and pleaded to get in. Unfortunately no luck. At this stage we feel we got scammed. We paid for the tour, 2 nights accommodation and travel to get here….but no Auschwitz. Very unhappy and disappointed!!!
via Tripadvisor
Excellent organization
Very interesting, the Polish guide was very knowledgeable and the interpreter simultaneously translated into Italian. Small groups of 20 people max so that it is easy for everyone to follow the guide
via Tripadvisor (translated)
The worst company in the cracow
That was horrible tour experience, Driver and Tour leader were horrible and unpleasant, Not recommend
via Tripadvisor
Rush, Rush, Rush
Probably due the number of tours going on we were rushed through each section and skipped a few buildings. It may just be how things are there because of the number of visitors coming through. However, the tour operator gave us only 10 minutes to use the toilets (long line), buy (long line, even lines for the vending machines), and eat food so the rushing continued. It was pouring rain during our last 20 minutes at Birkenau. Our instructions from the driver when he dropped us off were to meet him at the bus parking lot (a 10-minute walk from the main entrance). It was a small bus so he could've easily picked us up at the main entrance where we could've waited for him under cover. All it would've taken was a call from the guide to the driver to say we were done. Instead, we all had to dodge puddles in the pouring rain to get to the bus and we were all soaked. That is a terrible way to end a tour. Sadly, we were in such a rush to get on the bus and get dry that I don't even know where our guide was so that I could tip her. Our guide had some limited English vocabulary, problems with eye contact, and a stuttering problem. This is definitely a great job for her to help overcome those issues so I do applaud the company for giving her an opportunity. However, typically that is not the kind of tour guide one is looking for.
via Tripadvisor
Good to know
- Duration
- 7 hours
- Free cancellation
- Non-refundable
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $71 to $490
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 3
- Verdict
- Worth a Look
Who runs this experience
Operated by ExcitingKrakow, who run 4 experiences we rank across 1 city, with an average Outty Ranking of 48.7.
See everything ExcitingKrakow runsWhy this scores 39
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
From Krakow: Live Guided Tour Auschwitz-Birkenau: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Krakow.
How much does From Krakow: Live Guided Tour Auschwitz-Birkenau cost?
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Prices start at $71 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Krakow usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does From Krakow: Live Guided Tour Auschwitz-Birkenau take?
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Plan for about 7 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Krakow is not rushed.
Is From Krakow: Live Guided Tour Auschwitz-Birkenau worth it?
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It holds an Outty Ranking of 39 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3/5 across 9 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable culture & history in Krakow, and how flexible the cancellation terms are.
Can I cancel or reschedule From Krakow: Live Guided Tour Auschwitz-Birkenau?
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No. This experience is sold on a non-refundable basis, so only book a date you are confident about. Similar experiences in the city do offer free cancellation if flexibility matters more than price.
Is From Krakow: Live Guided Tour Auschwitz-Birkenau suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 7-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book From Krakow: Live Guided Tour Auschwitz-Birkenau?
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Around 3 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Krakow can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Krakow and add a light layer if any part of the 7-hour experience runs outdoors or after sunset.
Where does From Krakow: Live Guided Tour Auschwitz-Birkenau start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Krakow within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Krakow?
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On Outty we rank every Krakow experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Complete Cracow Bike Tour (small group of maximum 15 people!), Krakow–Zakopane: Cable Car, Chocholow Baths, Cheese & Vodka, Krakow to Auschwitz Birkenau Guided Tour with Transfer and Ticket. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Krakow?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Krakow?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in From Krakow: Live Guided Tour Auschwitz-Birkenau?
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Included: Return air-conditioned transportation from Krakow; English-speaking driver; Entrance tickets to Auschwitz-Birkenau; and Licensed guide in your chosen language. Not included: Food and drinks; and Tips (optional). Always check the voucher for the final list before you travel.
What languages is From Krakow: Live Guided Tour Auschwitz-Birkenau offered in?
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It is offered in German, English, Italian, Polish, French and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for From Krakow: Live Guided Tour Auschwitz-Birkenau?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
What happens to From Krakow: Live Guided Tour Auschwitz-Birkenau if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Krakow. Standard cancellation terms apply.
What do travelers say about From Krakow: Live Guided Tour Auschwitz-Birkenau?
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Across 9 reviews averaging 3.0 out of 5, recurring themes include the guide, knowledge and storytelling, organization. Travelers single out the guide as the reason the experience works. One thing to know: Several reviewers found the schedule tight or the day long.
What booking options are available for From Krakow: Live Guided Tour Auschwitz-Birkenau?
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There are 6 options to choose from, including Tour in English, Tour in German, Tour in Spanish, Tour in Polish. Prices and start times differ by option, so compare them on the booking screen.
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