Discover the Roots of N/a'ankuse - A feeding Day Tour

Don’t miss!

This was a great experience! It is not a zoo, as some have said. They have fenced off vast areas of the wilderness, and the only reason you see the animals is that they take you there at feeding time, and the animals know the sound of the truck as you drive between enclosures. The guide told us interesting things about each species and the backstory of how the individuals came to there, why they needed to be rescued. If you get a chance, read The Soul of a Lion before you go…the story of how the family got into animal rescue in the first place.

via Tripadvisor

Blending adventure and learning on Africa's predators.

The visit to Na'an kuse preservation sanctuary was really worthwhile. This non-profit organization has funded numerous efforts to protect the essence of Namibia. The tour operator showed up on time and their transport was fine. Our guide from the Preserve was very knowledgeable and eager to answer any questions. We learned a lot about the various predators in the Namibian outback and especially enjoyed the encounters with the leopards. Overall, if you want to see these magnificent animals up close this is a great excursion.

via Tripadvisor

It was a very nice experience, though unfortunately didn't meet my expectations

I liked the experience and the guides were great, but the machine they use to cut the meat for the animals was broken and they didn't tell us until the tour had already started. The whole point of buying a "Carnivore Feeding" experience (because it's literally its name) is to see the animals being fed, and we didn't. Plus, I would've expected they took that into consideration to offer something complimentary as a compensation, but that wasn't the case either. Also, I think they should change the picture representing the experience, because there are no lions to be seen at the moment. Even though I believe that's a good thing, since the animals they have at the reserve were rescued from vulnerability situations (so, good to learn there haven't been endangered lions in the area so far), I also believe people expect to see whatever is shown in the picture, which is supposed to represent what you will see during the experience. There are a lot of other amazing animals that could make the cut for that picture.

Response from the operator: Thank you for sharing your feedback. We truly appreciate your kind words about the guides and your overall experience. However, we sincerely regret that the Carnivore Feeding experience did not meet your expectations due to the unforeseen circumstances. Unfortunately, the machine used to prepare the food for the animals broke down unexpectedly, and we understand how disappointing it must have been not to witness the feeding. We acknowledge that we should have informed you earlier and offered an alternative or a form of compensation. Your concerns are completely valid, and we will ensure better communication moving forward. Regarding the promotional picture, we sincerely apologize for any confusion. Our beloved lion sadly passed away last week, and we had not yet updated the image in time. We are in the process of making the necessary changes to reflect the current wildlife at the reserve. As you rightly pointed out, the absence of lions at this time is a positive sign, as our mission is to rescue and rehabilitate vulnerable animals. We truly value your feedback and hope to welcome you back in the future for an improved experience. If you have any further concerns, please feel free to reach out. regards albin

via Tripadvisor

Not sure if scam or just rip-off

(1) The tour was advertised with a photo of an ‘inverted safari’ (out of a cage) (they seem to have changed it in the meantime?). This is more than just false advertising - don't fall for it! (2) In fact, it's not even a safari. It's a very, very sad zoo - don't support it too! (3) If you want to support it: It is the Naankuse Bush Camp. The activity costs 55USD. If you book a taxi or shuttle to get there from Windhoek, you can get the day for 80USD (100USD more than the provider here charges). You will also have a more enjoyable experience because ... (4) ... the tour is terribly organised. It starts with the fact that you are picked up 1.5 hours early and then have to wait on site. (5) My guide was very obviously drunk? He didn't understand any questions, his speech was very slurred and delayed and he smelled very dodgy. Paying 100USD too much for this is very sad.

Response from the operator: Thank you for your feedback regarding your recent experience. We would like to address the concerns you raised: Image Claim: Please note that no images have been altered or misrepresented as claimed. Guide's Conduct: We can confirm that the guide was not under the influence of alcohol during the activity. Refund Request: While we understand your request for a refund, it is important to consider that the activity was fully paid for, and the associated costs, including transportation to the activity center, were factored into the pricing. Additionally, we would like to clarify a few points regarding the experience: The establishment is not a zoo, as implied. It is a wildlife sanctuary, and the animals are maintained in their natural habitats, not in enclosures designed for zoo-like interactions. The pick-up time was calculated based on the distance from Windhoek to Naankuse to ensure a timely arrival for the activity. Regarding the request to touch the lion, we must emphasize that such interactions are not permitted as they pose significant risks to both the guests and the wildlife. The guide clearly communicated the purpose and limitations of the activity for everyone’s safety. We value your understanding and are committed to providing authentic and safe wildlife experiences. Please don’t hesitate to reach out if you have further questions or concerns.

via Viator

Get up close to Namibian Wildlife

The carnivore feeding experience was a fantastic way to spend the day. If you are in or around Windhoek and have a spare morning I would highly recommend taking this tour. A great way to get up close to the wildlife, friendly pleasant & knowledgeable guides and staff and it is all supporting a good cause for the local people, children and endangered wildlife.

via Viator