Departure Shuttle Waikiki Hotel to Airport in Honolulu, United States
Honolulu, United States

Departure Shuttle Waikiki Hotel to Airport

Outty Ranking 58 4.1 · 194 traveler reviews0.7 hoursFrom $22
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Outty Ranking

58/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

4.1/5

Based on 194 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Departure Shuttle Waikiki Hotel to Airport worth booking?

Departure Shuttle Waikiki Hotel to Airport is a 0.7-hour experience in Honolulu, United States, from $22 per person. It scores 58 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.1/5 rating across 194 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
58 / 100
Rating
4.1/5 (194)
Duration
0.7 hours
From
$22 per person

Clean, comfortable, reliable and with plently of aloha, we alway strive to make your transportation relaxing and stress-free.

What you get

    About this experience

    Clean, comfortable, reliable and with plently of aloha, we alway strive to make your transportation relaxing and stress-free.

    What's included

    Included

    • Pick up & drop-off service

    Not included

    • Gratuities
    • Transportation to/from attractions
    • Pick up/Drop Off outside of the Waikiki Area Hotels
    • $10 Surf Boards (payable upon airport pickup)
    • $15 Golf Bags (payable upon airport pickup)
    • $25 Car Seats (payable upon airport pickup)

    Where it starts and ends

    Hotel pickup

    Pickup is included for all travelers. Pickup begins about 5 minutes before departure.

    Ends at

    Returns to the starting point

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 14 travelers per booking
    Operated by
    Fly Shuttle & Tours

    Know before you go

    • Infants and small children can ride in a pram or stroller
    • Service animals allowed
    • Infants are required to sit on an adult’s lap
    • Specialized infant seats are available
    • Suitable for all physical fitness levels
    • Stroller accessible, but must be collapsible stroller
    • There is an additional fee for Car Seats ($25), Golf Bags ($15) and Surf Boards ($10) payable upon airport pickup.

    Photos

    Departure Shuttle Waikiki Hotel to Airport in Honolulu, photo 2Departure Shuttle Waikiki Hotel to Airport in Honolulu, photo 3

    What travelers are saying

    Outty’s summary of the themes that recur across 192 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    6 mentions

    Travelers single out the guide as the reason the experience works.

    Organization

    5 mentions

    Pickup, timing, and logistics are described as running smoothly.

    Traveler reviews

    192 verified traveler reviews for Departure Shuttle Waikiki Hotel to Airport. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    130
    4 star
    7
    3 star
    18
    2 star
    7
    1 star
    30
    Sort
    Kisha_M · September 2026

    Good job

    We were promptly picked up at 6pm and we we picked up another couple and we were at the airport in 15 minutes

    via Viator

    Steven_S · September 2026

    Not dependable

    Bad Service. Never Showed up wouldn't answer phone. Could have missed flight to airport. Worst experience booked through Viator and the wouldn't answer phone for them either had to get a refund and get an Uber.

    via Viator

    lisavS6676PV · September 2026

    Terrible shuttle experience

    We purchased they gave us a confirmation and never showed up. Horrible!

    via Tripadvisor

    Judy_A · September 2026

    Pickup On time, got to...

    Pickup On time, got to the airport on time. That was the goal. The driver asked one sentence which was what airline we were flying on. We paid for the ride to the airport which was completed. We didn’t pay for conversation but a pleasant hello would have been nice. He didn’t appear to be happy driving.

    via Viator

    Jeanette_C · September 2026

    Awesome share ride service 🥰🤙

    Drivers friendly and willing to guide to locations and events in Hawaii. 🥰💯🥰💯🥰🤙🥰💯🤙🥰💯🤙🥰💯🤙

    via Viator

    Good to know

    Duration
    0.7 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Hotel pickup
    Included for all travelers
    Booked in 30 days
    68
    Verdict
    Worth a Look

    Who runs this experience

    Operated by Fly Shuttle & Tours, who run 8 experiences we rank across 2 cities, with an average Outty Ranking of 49.6.

    See everything Fly Shuttle & Tours runs

    Why this scores 58

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)39
    Review evidence (18% weight)70
    Booking momentum (14% weight)66
    Value for money (12% weight)87
    Listing quality (10% weight)55
    Local standing (8% weight)0
    Booking flexibility (8% weight)100

    Departure Shuttle Waikiki Hotel to Airport: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Honolulu.

    How much does Departure Shuttle Waikiki Hotel to Airport cost?

    +

    Prices start at $22 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Honolulu usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Departure Shuttle Waikiki Hotel to Airport take?

    +

    Plan for about 0.7 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Honolulu is not rushed.

    Is Departure Shuttle Waikiki Hotel to Airport worth it?

    +

    It holds an Outty Ranking of 58 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.1/5 across 194 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Honolulu, and how flexible the cancellation terms are.

    Can I cancel or reschedule Departure Shuttle Waikiki Hotel to Airport?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Departure Shuttle Waikiki Hotel to Airport suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 0.7-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Departure Shuttle Waikiki Hotel to Airport?

    +

    Around 68 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Honolulu can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Honolulu and add a light layer if any part of the 0.7-hour experience runs outdoors or after sunset.

    Where does Departure Shuttle Waikiki Hotel to Airport start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central Honolulu within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Honolulu?

    +

    Honolulu and greater Oahu run on early starts. Pearl Harbor memorial tickets release on a fixed schedule, the North Shore circle-island loop needs a full day, and the catamaran and snorkel runs off Waikiki fill fast in season. We rank on whether the operator secures Pearl Harbor entry themselves and how tight the circle-island itinerary really is. On Outty we rank every Honolulu experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Oahu: North Shore Tour with Waimea Waterfall, Pearl Harbor City Tour, The Best of Pearl Harbor Full Day Tour. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Honolulu?

    +

    April to June and September to November, between the wet season and peak crowds. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Honolulu?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Departure Shuttle Waikiki Hotel to Airport?

    +

    Included: Pick up & drop-off service. Not included: Gratuities; Transportation to/from attractions; Pick up/Drop Off outside of the Waikiki Area Hotels; and $10 Surf Boards (payable upon airport pickup). Always check the voucher for the final list before you travel.

    Does Departure Shuttle Waikiki Hotel to Airport include hotel pickup?

    +

    Yes, pickup is offered for every traveler from 30 listed pickup locations in and around Honolulu. Be ready about 5 minutes before the start time. You can also enter a custom pickup address when booking.

    What languages is Departure Shuttle Waikiki Hotel to Airport offered in?

    +

    It runs in English. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Departure Shuttle Waikiki Hotel to Airport?

    +

    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is Departure Shuttle Waikiki Hotel to Airport wheelchair or stroller accessible?

    +

    The operator notes: Infants and small children can ride in a pram or stroller; Infants are required to sit on an adult’s lap; Specialized infant seats are available; and Stroller accessible, but must be collapsible stroller. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to Departure Shuttle Waikiki Hotel to Airport if the weather is bad?

    +

    This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.

    What do travelers say about Departure Shuttle Waikiki Hotel to Airport?

    +

    Across 194 reviews averaging 4.1 out of 5, recurring themes include the guide, organization. Travelers single out the guide as the reason the experience works.

    Ready to lock in your spot?

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