Contoy Island Tour from Playa del Carmen & Cancun
Cancun, Mexico

Contoy Island Tour from Playa del Carmen & Cancun

Outty Ranking 57 4.3 · 10 traveler reviews10 hoursFrom $155
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Outty Ranking

57/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

4.3/5

Based on 10 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Contoy Island Tour from Playa del Carmen & Cancun worth booking?

Contoy Island Tour from Playa del Carmen & Cancun is a 10-hour experience in Cancun, Mexico, from $155 per person. It scores 57 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.3/5 rating across 10 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
57 / 100
Rating
4.3/5 (10)
Duration
10 hours
From
$155 per person

This is a protected Island that only welcome 200 people per day, make sure you book in advance! This tour offers you the opportunity of visit this beautiful and magical island, enjoy a day in Isla Contoy, this is a protected Island that only welcome a small amount of people per day, walking in the white sand while having the most gorgeous views of the Caribe The first step of this incredible tour is the reef Ixlache which is our first point of snorkeling. After this, we’ll navigate to Contoy, where you'll can enjoy a trip of exploration with our certified guide. You'll have time to relax on the beach or to make a second snorkel on the shore. Later you will delight yourself with a delicious regional buffet meal. In our way back you will have the opportunity of visit Isla Mujeres where you can walk and buy souvenirs. A tour filled with nature and adventure!

What you get

    About this experience

    This is a protected Island that only welcome 200 people per day, make sure you book in advance! This tour offers you the opportunity of visit this beautiful and magical island, enjoy a day in Isla Contoy, this is a protected Island that only welcome a small amount of people per day, walking in the white sand while having the most gorgeous views of the Caribe The first step of this incredible tour is the reef Ixlache which is our first point of snorkeling. After this, we’ll navigate to Contoy, where you'll can enjoy a trip of exploration with our certified guide. You'll have time to relax on the beach or to make a second snorkel on the shore. Later you will delight yourself with a delicious regional buffet meal. In our way back you will have the opportunity of visit Isla Mujeres where you can walk and buy souvenirs. A tour filled with nature and adventure!

    What's included

    Included

    • Unlimited Open National Bar (Only after the meal)
    • Access to Isla Contoy
    • Snorkeling at Ixlache reef (35 minutes) (depending on the weather)
    • Access to Isla Mujeres (1 hour)
    • Catamaran (1 or 2 floor assigned at the marina)
    • Certified guides
    • Round Transportation from Cancun & Riviera Maya
    • Use of Snorkeling equipment (if weather is suitable)
    • Regional buffet meal

    Not included

    • Dock tax $20 USD per person in the marina

    What you'll see and do

    1. Isla Contoy

      At Contoy we'll have the chance to do snorkel in it's protected reef filled with colorful marine life At the island we'll have a guided tour and the staff will get the lunch ready to refuel energy

      240 minutes here

    2. Isla Mujeres

      Isla Mujeres is a magical town with a romantic and relaxed atmosphere, with great natural wealth, Mayan vestiges and Caribbean culture; It is an ideal place to enjoy water activities such as diving, snorkeling, boat rides, catamarans and kayaks, zip lines over the sea, sport fishing and much more.

      60 minutes here

    Where it starts and ends

    Hotel pickup

    Pickup is included for all travelers. Pickup begins about 60 minutes before departure.

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en, es
    Ticket
    Mobile Only
    Runs on
    Mon, Tue, Wed, Thu, Fri, Sat
    Group size
    Up to 30 travelers per booking
    Operated by
    Open Vacations

    Know before you go

    • Public transportation options are available nearby
    • Infants are required to sit on an adult’s lap
    • Not recommended for travelers with spinal injuries
    • Not recommended for pregnant travelers
    • Not recommended for travelers with poor cardiovascular health
    • Suitable for all physical fitness levels
    • Bring your swimsuit, towels and extra clothes.
    • The marina of departure is located at Cancun
    • The Catamaran can be a double decker or one floor sailing, this is assigned a the marina
    • Does not include Dock tax $20 USD per person
    • Snorkel is not available for non-swimmers, people over 59 years old or children under 10 years old
    • The free time at the Island is without a guide
    • Children can only participate in the snorkel with the company of one parent or guardian
    • Life vest is mandatory
    • Snorkeling may be cancelled due to weather or rough seas. Its unavailability is not grounds for a partial nor full refund.
    • Pregnant travelers can't participate
    • Date change requests must be submitted at least 24 hours before the scheduled tour date. Any requests received less than 24 hours before the tour cannot be accepted.
    • Guests who fail to arrive at the designated meeting point or are not available at the scheduled pick-up time will be considered a No Show, no refund will be provided
    • Guests are responsible for providing accurate booking details such as hotel names, number of passengers and correct section of adults and children

    Photos

    Isla Contoy, Contoy Island Tour from Playa del Carmen & CancunContoy Island Tour from Playa del Carmen & Cancun, photo 3Contoy Island Tour from Playa del Carmen & Cancun, photo 4Contoy Island Tour from Playa del Carmen & Cancun, photo 5Contoy Island Tour from Playa del Carmen & Cancun, photo 6Contoy Island Tour from Playa del Carmen & Cancun, photo 7

    What travelers are saying

    Outty’s summary of the themes that recur across 10 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    4 mentions

    Travelers single out the guide as the reason the experience works.

    Food and drink

    3 mentions

    The tastings and food stops are a highlight for most reviewers.

    Knowledge and storytelling

    2 mentions

    Reviewers describe the commentary as informative rather than scripted.

    Traveler reviews

    10 verified traveler reviews for Contoy Island Tour from Playa del Carmen & Cancun. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    8
    4 star
    0
    3 star
    0
    2 star
    1
    1 star
    1
    Sort
    karina_b · July 2026

    Unprofessional company

    Tour didn’t pick us up, it was raining and thunder in Cancun. Very unprofessional, doesn’t want to refund us our money $276 !! Don’t book

    Response from the operator: This traveler tried to cancell the tour the very same day of the activity, did not showed up during pick up and mistreated the customer care team when refund was denied

    via Viator

    Arthur_G · June 2026

    Beautiful Island, Disappointed with Staff and Food

    Contoy Island is absolutely beautiful. I was disappointed that the boat staff getting is from Cancun to Isla Mujeres and then to Contoy Island did not show more sympathy and understanding to customers that were getting sea-sick due to the extremely long uninterrupted 90 minute boat rides. Plus the food and drinks served on the island was extremely low quality. I wouldn’t recommend if you want to have a romantic good time.

    Response from the operator: For any readers, this review is not about the tour in reality, please reffer to other reviews The tour information clearly displayed that Isla Mujeres and Contoy were going to be visited, you yourself have stated this meaning that it was not an "ininterrupted 90 minute boat ride" You even demanded to skip the snorkel of everyone else just to arrive sooner The national park guards and the staff were attentive and gave propper information about the tour, you choose to not follow them

    via Viator

    ashllimccallum · February 2026

    Fantastic service !!!

    Alex led our excursion with the crew They all did an amazing job making us feel comfortable and our experience well thought out They had great knowledge of the park and took very good care of us

    Response from the operator: Thank you for the chance to share this adventure with you! Alex goal is to make the tour as special as possible for everyone Mexico and The Riviera Maya still have plenty more to offer, we hope to see you again soon!

    via Tripadvisor

    ashlli_m · February 2026

    Yes!!!👍

    Alex was the main tour guide He was so pleasant and funny ! Great knowledge of everything and very thorough with all of his directions Would recommend this tour to anyone ! The beach was beautiful and the grounds were well maintained. The buffet was delicious!

    Response from the operator: Thank you for the chance to share this adventure with you! Alex goal is to make the tour as special as possible for everyone Mexico and The Riviera Maya still have plenty more to offer, we hope to see you again soon!e

    via Viator

    Vanessa_J · January 2026

    This was a fun excursion...

    This was a fun excursion with many beautiful things to see! Guides were very entertaining and did an excellent job. Contoy is a very beautiful island!

    Response from the operator: Thank you for letting us share this adventure with you, Contoy is a magical Island that has barely touched by humans We are glad that you got to enjoy it! Our staff tries their best to make the day special for everyone

    via Viator

    Good to know

    Duration
    10 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Mon, Tue, Wed, Thu, Fri, Sat
    Hotel pickup
    Included for all travelers
    Booked in 30 days
    4
    Verdict
    Worth a Look

    Who runs this experience

    Operated by Open Vacations, who run 35 experiences we rank across 3 cities, with an average Outty Ranking of 49.0.

    See everything Open Vacations runs

    Why this scores 57

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)57
    Review evidence (18% weight)34
    Booking momentum (14% weight)27
    Value for money (12% weight)86
    Listing quality (10% weight)85
    Local standing (8% weight)44
    Booking flexibility (8% weight)100

    Contoy Island Tour from Playa del Carmen & Cancun: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Cancun.

    How much does Contoy Island Tour from Playa del Carmen & Cancun cost?

    +

    Prices start at $155 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Contoy Island Tour from Playa del Carmen & Cancun take?

    +

    Plan for about 10 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.

    Is Contoy Island Tour from Playa del Carmen & Cancun worth it?

    +

    It holds an Outty Ranking of 57 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.3/5 across 10 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.

    Can I cancel or reschedule Contoy Island Tour from Playa del Carmen & Cancun?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Contoy Island Tour from Playa del Carmen & Cancun suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 10-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Contoy Island Tour from Playa del Carmen & Cancun?

    +

    Around 4 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 10-hour experience runs outdoors or after sunset.

    Where does Contoy Island Tour from Playa del Carmen & Cancun start and how do I get there?

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    The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Cancun?

    +

    On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chichen Itza from Cancun : Cenote, Valladolid and Mayan Cuisine, Early Access to Chichen Itza with optional pick-up, Small-Group 3 Hidden Cenotes Adventure with Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Cancun?

    +

    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Cancun?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Contoy Island Tour from Playa del Carmen & Cancun?

    +

    Included: Unlimited Open National Bar (Only after the meal); Access to Isla Contoy; Snorkeling at Ixlache reef (35 minutes) (depending on the weather); Access to Isla Mujeres (1 hour); and Catamaran (1 or 2 floor assigned at the marina). Not included: Dock tax $20 USD per person in the marina. Always check the voucher for the final list before you travel.

    Does Contoy Island Tour from Playa del Carmen & Cancun include hotel pickup?

    +

    Yes, pickup is offered for every traveler from 321 listed pickup locations in and around Cancun. Be ready about 60 minutes before the start time.

    What languages is Contoy Island Tour from Playa del Carmen & Cancun offered in?

    +

    It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Contoy Island Tour from Playa del Carmen & Cancun?

    +

    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is Contoy Island Tour from Playa del Carmen & Cancun wheelchair or stroller accessible?

    +

    The operator notes: Infants are required to sit on an adult’s lap; Not recommended for pregnant travelers; and Pregnant travelers can't participate. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to Contoy Island Tour from Playa del Carmen & Cancun if the weather is bad?

    +

    This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.

    What do travelers say about Contoy Island Tour from Playa del Carmen & Cancun?

    +

    Across 10 reviews averaging 4.3 out of 5, recurring themes include the guide, food and drink, knowledge and storytelling. Travelers single out the guide as the reason the experience works.

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