
City Sightseeing Florence Hop-On Hop-Off Bus Tour
Traveler rating
3.7/5
Based on 1,971 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is City Sightseeing Florence Hop-On Hop-Off Bus Tour worth booking?
City Sightseeing Florence Hop-On Hop-Off Bus Tour is a 1-hour experience in Florence, Italy, from $26 per person. It scores 63 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 3.7/5 rating across 1,971 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 63 / 100
- Rating
- 3.7/5 (1,971)
- Duration
- 1 hours
- From
- $26 per person
There is no better way to see Florence than on this hop-on and hop-off double-decker bus. Stops along the tour route include the Cathedral, Santa Croce, San Marco, Piazzale Michelangelo and much, much more! Hop-on and off as many times as you like for a full day of sightseeing! Download now Sightseeing Experience APP: an easy and practical way to orient yourself, move, visit and discover the city. Inside the APP you find a free walking tour of the center available in 5 languages and an interactive map that shows you the position of the buses in real time, the waiting time at each stop and your position so you can easily reach the nearest stop.
What you get
About this experience
There is no better way to see Florence than on this hop-on and hop-off double-decker bus. Stops along the tour route include the Cathedral, Santa Croce, San Marco, Piazzale Michelangelo and much, much more! Hop-on and off as many times as you like for a full day of sightseeing! Download now Sightseeing Experience APP: an easy and practical way to orient yourself, move, visit and discover the city. Inside the APP you find a free walking tour of the center available in 5 languages and an interactive map that shows you the position of the buses in real time, the waiting time at each stop and your position so you can easily reach the nearest stop.
What's included
Included
- Self-guided central walking tour in 5 languages via app
- On-site support at Visitor Center in Santa Maria Novella station
- Onboard multilingual audio guide commentary in 8 languages
- 24-, 48-, or 72-hour Hop-On Hop-Off bus ticket (per option chosen)
- Access to "Sightseeing Experience" app with real-time bus tracking
- Onboard Wi-Fi connection
Not included
- Hotel pickup and drop-off
- Food and beverages
Options you can book
24 hours
Unlimited use on Florence City Hop-on Hop-off Tour for 24 hours after exchange of voucher
48 Hours
Unlimited use on Florence City Hop-on Hop-off Tour for 48 hours after exchange of voucher
72 Hours
72 hours: Unlimited use on Florence City Hop-on Hop-off Tour for 72 hours after exchange of voucher
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- de, ru, pt, ja, en, it, fr, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 9 travelers per booking
- Operated by
- Sightseeing Experience
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Wheelchair accessible (lower level only)
Photos






What travelers are saying
Outty’s summary of the themes that recur across 1,970 traveler reviews. Written by us, not quoted from reviewers.
Knowledge and storytelling
2 mentionsReviewers describe the commentary as informative rather than scripted.
Pace and timing
2 mentionsSeveral reviewers found the schedule tight or the day long.
Traveler reviews
1,970 verified traveler reviews for City Sightseeing Florence Hop-On Hop-Off Bus Tour. Ratings and reviews provided by Viator and Tripadvisor.
The tour was just OK. The...
The tour was just OK. The audio portion was not in sync with the sites we were seeing. And besides one or two of the stops the other ones dropped you in the middle of nowhere with quite a long walk to any attraction. Would not recommend this activity.
via Viator
Hop on Off in Florence: chaotic and unacceptably bad
Our hop on/off experience in Florence today was terrible. We walked to Meeting Point 3 at Largo Fratelli Alinari and the bus was an hour late. The queue was so long there and the bus was so full, that only a few people could board. There were many seats on the upper level which were out of order. At each stop, only one or two people could board if they were lucky, so we could not hop off anywhere, otherwise we would have had to wait a long time to get back onto a bus. In addition, we bought our tickets for the advertised two routes (Line A and Line B). However, when we arrived at the meeting point, we were told that Line B was not working. Everything about this tour was a huge disappointment.
via Tripadvisor
Disappointed
We only had one line to ride today with no prior warning so it was a great deal of money to pay for an hours round trip!
via Viator
Only A tour was running....
Only A tour was running. The audio was out on several seats so they were roped off (limiting seating options). The audio was very informative and easy to understand. The staff was very helpful. It was a good way to start our stay in Florence
via Viator
Wasted my money
Terrible organization on this. Can’t find where to catch the bus. Went to location I saw one yesterday and after 2 hours it never came! Have used Hop on Hop off in many other cities! But Florence does not have maps available I can find and nothing publicly marked. Wasted my money!
Response from the operator: We’re sorry to read your comment; however we have an assistance number available everyday, from 7am to 7pm, that can be contacted in need of assistance.
via Viator
Good to know
- Duration
- 1 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $26 to $39
- Booked in 30 days
- 690
- Verdict
- Solid Choice
Who runs this experience
Operated by Sightseeing Experience, who run 48 experiences we rank across 9 cities, with an average Outty Ranking of 57.1.
See everything Sightseeing Experience runsWhy this scores 63
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
City Sightseeing Florence Hop-On Hop-Off Bus Tour: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Florence.
How much does City Sightseeing Florence Hop-On Hop-Off Bus Tour cost?
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Prices start at $26 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Florence usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does City Sightseeing Florence Hop-On Hop-Off Bus Tour take?
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Plan for about 1 hour from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Florence is not rushed.
Is City Sightseeing Florence Hop-On Hop-Off Bus Tour worth it?
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It holds an Outty Ranking of 63 out of 100, which we label "Solid Choice". That score blends traveler sentiment (3.7/5 across 1,971 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable most popular in Florence, and how flexible the cancellation terms are.
Can I cancel or reschedule City Sightseeing Florence Hop-On Hop-Off Bus Tour?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is City Sightseeing Florence Hop-On Hop-Off Bus Tour suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 1-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book City Sightseeing Florence Hop-On Hop-Off Bus Tour?
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Around 690 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Florence can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Florence and add a light layer if any part of the 1-hour experience runs outdoors or after sunset.
Where does City Sightseeing Florence Hop-On Hop-Off Bus Tour start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Florence within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Florence?
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On Outty we rank every Florence experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include The Best tour in Florence: Renaissance & Medici -by a storyteller, Small group Tuscan Wineries, Olive Oil & Gourmet Lunch or Dinner, Florence Pizza or Pasta Class with Gelato Making at a Tuscan Farm. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Florence?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Florence?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in City Sightseeing Florence Hop-On Hop-Off Bus Tour?
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Included: Self-guided central walking tour in 5 languages via app; On-site support at Visitor Center in Santa Maria Novella station; Onboard multilingual audio guide commentary in 8 languages; 24-, 48-, or 72-hour Hop-On Hop-Off bus ticket (per option chosen); and Access to "Sightseeing Experience" app with real-time bus tracking. Not included: Hotel pickup and drop-off; and Food and beverages. Always check the voucher for the final list before you travel.
What languages is City Sightseeing Florence Hop-On Hop-Off Bus Tour offered in?
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It is offered in German, Russian, Portuguese, Japanese, English, Italian, French and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for City Sightseeing Florence Hop-On Hop-Off Bus Tour?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is City Sightseeing Florence Hop-On Hop-Off Bus Tour wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; Infants are required to sit on an adult’s lap; and Transportation options are wheelchair accessible. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to City Sightseeing Florence Hop-On Hop-Off Bus Tour if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Florence. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about City Sightseeing Florence Hop-On Hop-Off Bus Tour?
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Across 1,971 reviews averaging 3.7 out of 5, recurring themes include knowledge and storytelling. Reviewers describe the commentary as informative rather than scripted. One thing to know: Several reviewers found the schedule tight or the day long.
What booking options are available for City Sightseeing Florence Hop-On Hop-Off Bus Tour?
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There are 3 options to choose from, including 24 hours, 48 Hours, 72 Hours. Prices and start times differ by option, so compare them on the booking screen.
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