Chichen Itza Deluxe in Cancun, Mexico
Cancun, Mexico

Chichen Itza Deluxe

Outty Ranking 66 4.4 · 56 traveler reviews10 hoursFrom $84
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Outty Ranking

66/100

Solid Choice. Our proprietary evaluation. How we score

Traveler rating

4.4/5

Based on 56 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Chichen Itza Deluxe worth booking?

Chichen Itza Deluxe is a 10-hour experience in Cancun, Mexico, from $84 per person. It scores 66 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.4/5 rating across 56 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
66 / 100
Rating
4.4/5 (56)
Duration
10 hours
From
$84 per person

Enjoy a special day accompanied by an archaeologist and get to know one of the wonders of the modern world, your excursion has an all-inclusive package, from a breakfast on board the transportation as well as a welcome cocktail and 2 drinks in the restaurant, besides counting With unlimited drinks on board your transportation and a waiter who will be there to run it throughout the journey.

What you get

    About this experience

    Enjoy a special day accompanied by an archaeologist and get to know one of the wonders of the modern world, your excursion has an all-inclusive package, from a breakfast on board the transportation as well as a welcome cocktail and 2 drinks in the restaurant, besides counting With unlimited drinks on board your transportation and a waiter who will be there to run it throughout the journey.

    What's included

    Included

    • Breakfast
    • Carbonated beverages
    • Lunch
    • parasol
    • waiter on board
    • In-vehicle air conditioning
    • tickets to chichen itza
    • Alcoholic beverages
    • entrance to the chichikan cenote

    Not included

    • tips
    • tax for gopro cameras cost of 50 Mexican pesos

    What you'll see and do

    1. Chichen Itza

      You will know the temple of Kukulkan declared as a wonder of the mountainous world

      120 minutes here · Admission included

    2. Chichikan

      Swimming time in one of the most famous cenotes in the state of Yucatan.

      120 minutes here · Admission included

    3. Valladolid

      visit to the central square with a duration of 15 minutes

      15 minutes here

    Where it starts and ends

    Meeting point

    Cancun

    the meeting point will be in the hotel lobby, ask for the mayab travel company

    Hotel pickup

    Pickup is available for selected locations. Pickup begins about 60 minutes before departure.

    Ends at

    the meeting point will be in the hotel lobby, ask for the mayab travel company

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en, es
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 15 travelers per booking
    Operated by
    Mayab Travel Tours

    Know before you go

    • Wheelchair accessible
    • Infants and small children can ride in a pram or stroller
    • Public transportation options are available nearby
    • Infants are required to sit on an adult’s lap
    • Specialized infant seats are available
    • Not recommended for travelers with poor cardiovascular health
    • Suitable for all physical fitness levels

    Photos

    certified federal guide, Chichen Itza Deluxe in Cancuncenote xcajum, Chichen Itza Deluxe in Cancuncenote xcajum, Chichen Itza Deluxe in Cancuncertified federal guide, Chichen Itza Deluxe in Cancunchurch of san servacio valladolid, Chichen Itza Deluxe in Cancunkukulkan castle, Chichen Itza Deluxe in Cancun

    What travelers are saying

    Outty’s summary of the themes that recur across 56 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    7 mentions

    Travelers single out the guide as the reason the experience works.

    Food and drink

    6 mentions

    The tastings and food stops are a highlight for most reviewers.

    Knowledge and storytelling

    2 mentions

    Reviewers describe the commentary as informative rather than scripted.

    Pace and timing

    2 mentions

    Several reviewers found the schedule tight or the day long.

    Traveler reviews

    56 verified traveler reviews for Chichen Itza Deluxe. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    42
    4 star
    5
    3 star
    4
    2 star
    2
    1 star
    3
    Sort
    Mackenzie_G · September 2026

    Poor time management

    I wish this tour could’ve gone better. For starters, Chichén Itza closes admissions at 4pm, we got there at 3:50pm after being on the bus since 8am. This tour was also advertised as a 10-11 hour tour. We left at 8am with some people getting picked up at 6:30 so many of us were expecting to get back by 7pm at the latest. We left Chichén Itza at 5:30pm to head back to Cancun which is 2.5 hours away. We didn’t get back until 11pm.

    Response from the operator: Thank you for your feedback. We are glad you enjoyed the church in Valladolid, but we are sorry that other parts of the experience did not meet your expectations. We take your comments regarding the amount of English provided, the Mayan village experience, and especially the quality and presentation of the buffet seriously. Food should always be served fresh and in proper condition, so we will review this directly with the restaurant and our operations team. We appreciate you sharing your experience, as it helps us identify areas where the tour can be improved.

    via Viator

    Xstephs · January 2023

    Do not use

    Booked direct with Chichen Itza and the transport was with Mayab Transport. The driver went to the wrong hotel. We tried calling multiple times but no answer. They sent us a video of a hotel lobby that was not our hotel. We waited for around an hour and nothing. Have emailed to request a refund but no reply. Do not use. Very disappointed as was unable to go to Chichen Itza.

    via Tripadvisor

    AmedurisReviews · November 2022

    Consider Other Adventures

    Our experience was good however some areas very misleading…. Let me tell you why… when we initially booked, we were told the drive was about 1 hr and a half however was 3 hours. We purchased the deluxe package, which was to include breakfast which we got a stapled brown bag with a baloney sandwhich with a HAIR in it, a juice box and grain bar, all day drinking, however, we were only offered a total of three drinks (lack of service) the entire trip. Once we got to Chichen Itza, we were not given enough time to shop around, plus swim in the cenote and enjoy the buffet, which was all included. Lifejackets, goggles and towels, plus a locker was not included with our purchase for swimming when we were told it was. So we had to pay an extra $200 pesos to include those. Be mindful that there is no separate English, and Spanish speaker, both comes from one person which majority of communication will be mentioned in Spanish. Good luck! It was very nice to be able to explore Chichen Itza alone without a guide, which you should be aware that you may only be able to see just two pyramids if you walk with the guide. We recommend you explore alone. Being the last adventure for our trip, we found that we still had a good time and made it the best we could.

    via Tripadvisor

    Deptacon · April 2022

    Awful Tour

    Awful tour. Avoid at cost. Just rent a car and go to chichen itza. 5.5 hours on a bus ride in the morning just to get to a cheap souvenir shop and bad lunch. Its bow 230 pm, left the hote at 7am, and we still have not arrived at Chichen itza

    via Tripadvisor

    jamiedQ5744SO · March 2022

    Memorizing

    Xavier was excellent guide, trip was mind blowing, the food was awesome. Great people with awesome attitudes.

    via Tripadvisor

    Good to know

    Duration
    10 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Price range
    $84 to $102
    Hotel pickup
    Available for selected locations
    Booked in 30 days
    20
    Verdict
    Solid Choice

    Who runs this experience

    Operated by Mayab Travel Tours, who run 4 experiences we rank across 2 cities, with an average Outty Ranking of 60.6.

    See everything Mayab Travel Tours runs

    Why this scores 66

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)58
    Review evidence (18% weight)58
    Booking momentum (14% weight)52
    Value for money (12% weight)100
    Listing quality (10% weight)70
    Local standing (8% weight)45
    Booking flexibility (8% weight)100

    Chichen Itza Deluxe: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Cancun.

    How much does Chichen Itza Deluxe cost?

    +

    Prices start at $84 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Chichen Itza Deluxe take?

    +

    Plan for about 10 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.

    Is Chichen Itza Deluxe worth it?

    +

    It holds an Outty Ranking of 66 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.4/5 across 56 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.

    Can I cancel or reschedule Chichen Itza Deluxe?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Chichen Itza Deluxe suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 10-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Chichen Itza Deluxe?

    +

    Around 20 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 10-hour experience runs outdoors or after sunset.

    Where does Chichen Itza Deluxe start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Cancun?

    +

    On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chichen Itza from Cancun : Cenote, Valladolid and Mayan Cuisine, Early Access to Chichen Itza with optional pick-up, Small-Group 3 Hidden Cenotes Adventure with Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Cancun?

    +

    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Cancun?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Chichen Itza Deluxe?

    +

    Included: Breakfast; Carbonated beverages; Lunch; parasol; and waiter on board. Not included: tips; and tax for gopro cameras cost of 50 Mexican pesos. Always check the voucher for the final list before you travel.

    Does Chichen Itza Deluxe include hotel pickup?

    +

    Yes, pickup is offered, or you can meet at the start point instead from 80 listed pickup locations in and around Cancun. Be ready about 60 minutes before the start time. You can also enter a custom pickup address when booking.

    What languages is Chichen Itza Deluxe offered in?

    +

    It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Chichen Itza Deluxe?

    +

    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is Chichen Itza Deluxe wheelchair or stroller accessible?

    +

    The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; Infants are required to sit on an adult’s lap; and Specialized infant seats are available. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to Chichen Itza Deluxe if the weather is bad?

    +

    It generally runs rain or shine, so dress for the forecast in Cancun. Standard cancellation terms apply: free cancellation up to 24 hours before the start.

    What do travelers say about Chichen Itza Deluxe?

    +

    Across 56 reviews averaging 4.4 out of 5, recurring themes include the guide, food and drink, knowledge and storytelling. Travelers single out the guide as the reason the experience works. One thing to know: Several reviewers found the schedule tight or the day long.

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