Chibalam Experience Chichén Itza Ek Balam and Cenote
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September 2026
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Who is going?
Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
4.8/5
Based on 18 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Chibalam Experience Chichén Itza Ek Balam and Cenote worth booking?
Chibalam Experience Chichén Itza Ek Balam and Cenote is a 12-hour experience in Playa del Carmen, Mexico, from $185 per person. It scores 68 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.8/5 rating across 18 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 68 / 100
- Rating
- 4.8/5 (18)
- Duration
- 12 hours
- From
- $185 per person
Embark on the incredible CHIBALAM Tour, a unique experience that takes you deep into the greatness of the Maya civilization, visiting two of the most impressive archaeological sites in Yucatán: Ek Balam and Chichén Itzá.
What you get
About this experience
Embark on the incredible CHIBALAM Tour, a unique experience that takes you deep into the greatness of the Maya civilization, visiting two of the most impressive archaeological sites in Yucatán: Ek Balam and Chichén Itzá. Let yourself be surrounded by history, culture, and the magic of these majestic sites as you explore ancient pyramids, sacred temples, and mysterious pathways. Throughout the journey, you will enjoy beverages to stay refreshed and energized. The experience continues with a delightful cacao tasting, where you will discover the authentic flavor of traditional Mexican chocolate and its importance in Maya culture. You will also enjoy a delicious regional buffet featuring the best local cuisine. Discover the natural beauty of Cenote Nol Ha, a magical spot surrounded by jungle and tranquility where you can swim in crystal-clear waters, relax, and connect with nature in an unforgettable setting.
What's included
Included
- Entry to Cenote Nol Ha
- Admission fees
- After leaving the archaeological site, our staff will welcome you with a smoked meat tasting
- Regional buffet lunch
- Artisan cacao chocolate tasting
- Breakfast included
- Unlimited drinks on board the bus
- Guided visit to Ek Balam
- In-vehicle air conditioning
Not included
- Drinks at the restaurant
- Life jacket rental and lockers
- Tips and gratuities
What you'll see and do
Ekbalam
Let yourself be surrounded by the history, culture, and magic of the majestic Ek Balam archaeological site as you explore ancient pyramids, sacred temples, and mysterious pathways. Throughout the experience, you will enjoy refreshing drinks to keep you hydrated and energized while discovering this impressive Maya site surrounded by jungle.
120 minutes here
Chichen Itza
The Chichén Itzá archaeological site is one of the New Seven Wonders of the World and one of the most important Maya sites in Mexico. Here you can admire the majestic Kukulkán pyramid, the Great Ball Court, and ancient temples full of history and symbolism. Surrounded by mystery and greatness, this site offers a powerful connection to the legacy of one of Mesoamerica’s most advanced civilizations.
120 minutes here
Where it starts and ends
Meeting point
Playa del Carmen
The meeting point will be at the entrance of the Starbucks, and the guide will wear a uniform with the Baktun Tours logo for easy identification
Meeting point
Playa del Carmen
The meeting point will be at the entrance of the location, and the guide will wear a uniform with the Baktun Tours logo for easy identification.
Hotel pickup
Pickup is available for selected locations. Pickup begins about 60 minutes before departure.
Ends at
The meeting point will be at the entrance of the Starbucks, and the guide will wear a uniform with the Baktun Tours logo for easy identification
Ends at
The meeting point will be at the entrance of the location, and the guide will wear a uniform with the Baktun Tours logo for easy identification.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Tue, Sun
- Group size
- Up to 15 travelers per booking
- Operated by
- 13 Baktun Tours
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
Photos
What travelers are saying
Outty’s summary of the themes that recur across 18 traveler reviews. Written by us, not quoted from reviewers.
The guide
6 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
4 mentionsReviewers describe the commentary as informative rather than scripted.
Traveler reviews
18 verified traveler reviews for Chibalam Experience Chichén Itza Ek Balam and Cenote. Ratings and reviews provided by Viator and Tripadvisor.
Chichén Itzá and Cenote.
An experience that must be lived, without waste, a whole culture to discover, but doing it with much respect and taking care of every space; we had the best team that made every moment something very special. The young woman Mafer assisted us during the whole tour, the driver Gustavo was very prudent behind the wheel, and our guide Jorge is the best of all; we couldn't have had anyone better, super prepared, and he taught us to love every place, take care of it, and respect it. I have loved every moment at Chichén Itzá.
via Tripadvisor (translated)
Nice
Really nice put expensive! A whole day thing !
via Tripadvisor
It was very cool. Thank you very much
Thank you very much Lalo and the rest of the team for this great experience. No way, I came to the experience 3 years ago and wow, everything has really changed. Thank you for improving your services with us. I had an incredible time 🫂💖
via Tripadvisor (translated)
Terrible and arduous
I don't usually write reviews but I would not recommend this company. Despite it being a long drive from Cancun which we knew, we spent more time being advertised and sold things which left us less time to see the sights we had paid to see and made a gimmick. By the time we got to the best parts, I felt absolutely drained by the experience and was Ill so I couldn't enjoy it. Unfortunately, I was ill and warned the guide that I had been vomiting. He said he would look after me and anything I needed they would help. They gave me a giant garbage bag and said I could sit in the front of the bus in case that helps. He asked if there is anything I need and I mentioned some rehydration salts or drink would be great and I requested this twice and he said yes he would get me some but it never came. But he had no problems pouring tequila shots for everyone after claiming to have helped me and then completely ignoring my request. As the bus started I vomited several times intothus gigantic garbage bag which had a hole in it. I asked for another so as to not cover myself in vomit but he said they didn't have any. I asked if I was expected to just sit in my vomit for the next three hours and was met with a. Please don't talk to me like I'm an idiot instead of any sort of compassion in dealing with me like a human being. . They stopped the bus and he went and woke my boyfriend up and spoke to him instead of me. The driver was kind and helped me wash off and provided me with bags. This guide offered no apology. Sorry but you're taking people on a 16 hour bus ride but you have no resources for people like sick bags and all you hCe to offer is a garbage bag with a hole. The sights themselves are beautiful and we had a knowledgeable guide called Ruth to explain the Mayan history to us. Unfortunately, It felt more like a salesday where I needed a literal shower to wash off the nonsense.
via Tripadvisor
Jorge and Beto
They took too much care of us, it was fantastic and the places were wonderful
via Tripadvisor
Good to know
- Duration
- 12 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Tue, Sun
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 6
- Verdict
- Solid Choice
Why this scores 68
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Chibalam Experience Chichén Itza Ek Balam and Cenote: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Playa del Carmen.
How much does Chibalam Experience Chichén Itza Ek Balam and Cenote cost?
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Prices start at $185 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Chibalam Experience Chichén Itza Ek Balam and Cenote take?
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Plan for about 12 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.
Is Chibalam Experience Chichén Itza Ek Balam and Cenote worth it?
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It holds an Outty Ranking of 68 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.8/5 across 18 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.
Can I cancel or reschedule Chibalam Experience Chichén Itza Ek Balam and Cenote?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Chibalam Experience Chichén Itza Ek Balam and Cenote suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 12-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Chibalam Experience Chichén Itza Ek Balam and Cenote?
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Around 6 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 12-hour experience runs outdoors or after sunset.
Where does Chibalam Experience Chichén Itza Ek Balam and Cenote start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Playa del Carmen?
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On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include VIP Chichen Itza Private Tour, VIP Tulum Private Tour, Chichen Itza Private Tour VIP. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Playa del Carmen?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Playa del Carmen?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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