CENOTE DAY! with transportation from Cancun, Playa DC or Tulum in Playa del Carmen, Mexico
Playa del Carmen, Mexico

CENOTE DAY! with transportation from Cancun, Playa DC or Tulum

Outty Ranking 63 4.5 · 8 traveler reviews5 hoursFrom $30
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Outty Ranking

63/100

Solid Choice. Our proprietary evaluation. How we score

Traveler rating

4.5/5

Based on 8 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is CENOTE DAY! with transportation from Cancun, Playa DC or Tulum worth booking?

CENOTE DAY! with transportation from Cancun, Playa DC or Tulum is a 5-hour experience in Playa del Carmen, Mexico, from $30 per person. It scores 63 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.5/5 rating across 8 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
63 / 100
Rating
4.5/5 (8)
Duration
5 hours
From
$30 per person

Get ready to live a magical day full of excitement and adrenaline while you discover the wonderful beauty of our incredible cenotes. Immerse yourself in a fascinating world where each cenote has a unique essence. You will be able to experience impressive diving, explore marine fauna, admire ancient fossils and swim. But that is not all. Our expert guides will accompany you on this adventure. At Cenotes Casa Tortuga, we not only offer you an unforgettable experience, but we also recommend that you become part of our commitment to this treasure. Are you ready to dive into a world of adventure, beauty, and amazing discoveries?

What you get

    About this experience

    Get ready to live a magical day full of excitement and adrenaline while you discover the wonderful beauty of our incredible cenotes. Immerse yourself in a fascinating world where each cenote has a unique essence. You will be able to experience impressive diving, explore marine fauna, admire ancient fossils and swim. But that is not all. Our expert guides will accompany you on this adventure. At Cenotes Casa Tortuga, we not only offer you an unforgettable experience, but we also recommend that you become part of our commitment to this treasure. Are you ready to dive into a world of adventure, beauty, and amazing discoveries?

    What's included

    Included

    • Lifejacket
    • Access to Turtle House (4 cenotes)
    • GUIDE in the complex
    • In-vehicle air conditioning

    Not included

    • TRANSPORTATION IS PAID UPON BOARDING, 38usd per person.

    What you'll see and do

    1. Cenotes Casa Tortuga

      You will enjoy a cool afternoon in the 4 cenotes of Casa Tortuga. Upon arrival, you will be greeted by a guide who will accompany you for an hour, then you will be free to enjoy in your own way.

      300 minutes here · Admission included

    Where it starts and ends

    Meeting point

    Playa del Carmen

    SEVEN ELEVEN ALDEA ZAMA: 10:15AM We recommend being ready 5 minutes before at the agreed point. We clarify that there is the possibility that transportation is NOT Wait for passengers if they are not ready at the agreed point at the agreed time. THEY WILL CALL BY THE NAME OF WHOM HAS MADE THE RESERVATION.

    Meeting point

    Playa del Carmen

    COCO BONGO PLAYA DEL CARMEN: 8:30am We recommend being ready 5 minutes before at the agreed point. We clarify that there is the possibility that transportation is NOT Wait for passengers if they are not ready at the agreed point at the agreed time. THEY WILL CALL BY THE NAME OF WHOM HAS MADE THE RESERVATION.

    Meeting point

    Playa del Carmen

    CONSTITUENT AND AVENUE 10: 08:30am We recommend being ready 5 minutes before at the agreed point. We clarify that there is the possibility that transportation is NOT Wait for passengers if they are not ready at the agreed point at the agreed time. THEY WILL CALL BY THE NAME OF WHOM HAS MADE THE RESERVATION

    Meeting point

    Playa del Carmen

    8:15 a.m. We recommend being ready 5 minutes before at the agreed point, We want to clarify that there is the possibility that transportation is NOT Wait for passengers if they are not ready at the agreed point at the agreed time. THEY WILL CALL BY THE NAME OF WHOM HAS MADE THE RESERVATION.

    Hotel pickup

    Pickup is available for selected locations.

    Ends at

    SEVEN ELEVEN ALDEA ZAMA: 10:15AM We recommend being ready 5 minutes before at the agreed point. We clarify that there is the possibility that transportation is NOT Wait for passengers if they are not ready at the agreed point at the agreed time. THEY WILL CALL BY THE NAME OF WHOM HAS MADE THE RESERVATION.

    Ends at

    COCO BONGO PLAYA DEL CARMEN: 8:30am We recommend being ready 5 minutes before at the agreed point. We clarify that there is the possibility that transportation is NOT Wait for passengers if they are not ready at the agreed point at the agreed time. THEY WILL CALL BY THE NAME OF WHOM HAS MADE THE RESERVATION.

    Ends at

    CONSTITUENT AND AVENUE 10: 08:30am We recommend being ready 5 minutes before at the agreed point. We clarify that there is the possibility that transportation is NOT Wait for passengers if they are not ready at the agreed point at the agreed time. THEY WILL CALL BY THE NAME OF WHOM HAS MADE THE RESERVATION

    Ends at

    8:15 a.m. We recommend being ready 5 minutes before at the agreed point, We want to clarify that there is the possibility that transportation is NOT Wait for passengers if they are not ready at the agreed point at the agreed time. THEY WILL CALL BY THE NAME OF WHOM HAS MADE THE RESERVATION.

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en, es
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 10 travelers per booking
    Operated by
    CARIBE MEX TOURS

    Know before you go

    • Infants are required to sit on an adult’s lap
    • Suitable for all physical fitness levels

    Photos

    CENOTE DAY! with transportation from Cancun, Playa DC or Tulum in Playa del Carmen, photo 2CENOTE DAY! with transportation from Cancun, Playa DC or Tulum in Playa del Carmen, photo 3CENOTE DAY! with transportation from Cancun, Playa DC or Tulum in Playa del Carmen, photo 4CENOTE DAY! with transportation from Cancun, Playa DC or Tulum in Playa del Carmen, photo 5CENOTE DAY! with transportation from Cancun, Playa DC or Tulum in Playa del Carmen, photo 6CENOTE DAY! with transportation from Cancun, Playa DC or Tulum in Playa del Carmen, photo 7

    What travelers are saying

    Outty’s summary of the themes that recur across 8 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    4 mentions

    Travelers single out the guide as the reason the experience works.

    Good for families

    3 mentions

    Reviewers traveling with kids report it landed well with their group.

    Traveler reviews

    8 verified traveler reviews for CENOTE DAY! with transportation from Cancun, Playa DC or Tulum. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    6
    4 star
    0
    3 star
    2
    2 star
    0
    1 star
    0
    Sort
    angelalO2484NG · April 2025

    A beautiful experience

    Shuttle was added and back too late. In addition, the transfer was only made on written request via WhatsApp. Cenotenpark was very nice. Unfortunately, you can only enter the cave cenotes once with the guide. The open cenotes are freely accessible . Scenic very beautiful.

    via Tripadvisor (translated)

    Meg_F · January 2025

    Excellent Cenote. Transport not so much.

    I will explain my reason for the average rating. We booked the tour on line. We were advised that it would be a 4 hour tour. We were picked up at 8AM and were not returned til 4PM. The Cenote part was fabulous and it lasted about 2 hours. The drive each way was approximately 45 minutes. We spent 3 hours after enjoying the Cenotes waiting to be driven to our hotel.

    via Viator

    antonellamM7626CV · October 2023

    Place to enjoy

    Damian attended to us and they did everything he told us. On this tour we had a great time because at the beginning the guide makes you tour the cenotes and then you have the afternoon free to enjoy, the boys spent the whole day swimming and jumping into the cenotes with their friends.

    Response from the operator: Muchas gracias por tu reseña, los esperamos para mas aventuras, quedamos a la orden.

    via Tripadvisor (translated)

    914ezequieli · October 2023

    It is known and enjoyed

    Everything was excellent, my family enjoyed it a lot, we had a very nice day because we got to know the cenotes and then we stayed playing with the kids.

    Response from the operator: Muchas gracias por tu reseña, los esperamos para mas aventuras, quedamos a la orden.

    via Tripadvisor (translated)

    Voyager23426776790 · October 2023

    Excellent day

    We swam all day, I took the snorkeling equipment so it was a plus to make me want to swim in the open cenotes more, what I liked about the place is that you can choose how to spend it, whether to be calm, jump off the stones or simply enjoy nature.

    Response from the operator: Muchas gracias por tu reseña, nos pone muy contentos, que hayas disfrutado del DIA DE CENOTES!

    via Tripadvisor (translated)

    Good to know

    Duration
    5 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Hotel pickup
    Available for selected locations
    Booked in 30 days
    3
    Verdict
    Solid Choice

    Who runs this experience

    Operated by CARIBE MEX TOURS, who run 4 experiences we rank across 2 cities, with an average Outty Ranking of 55.4.

    See everything CARIBE MEX TOURS runs

    Why this scores 63

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)72
    Review evidence (18% weight)34
    Booking momentum (14% weight)25
    Value for money (12% weight)100
    Listing quality (10% weight)81
    Local standing (8% weight)45
    Booking flexibility (8% weight)100

    CENOTE DAY! with transportation from Cancun, Playa DC or Tulum: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Playa del Carmen.

    How much does CENOTE DAY! with transportation from Cancun, Playa DC or Tulum cost?

    +

    Prices start at $30 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Playa del Carmen usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does CENOTE DAY! with transportation from Cancun, Playa DC or Tulum take?

    +

    Plan for about 5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Playa del Carmen is not rushed.

    Is CENOTE DAY! with transportation from Cancun, Playa DC or Tulum worth it?

    +

    It holds an Outty Ranking of 63 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.5/5 across 8 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Playa del Carmen, and how flexible the cancellation terms are.

    Can I cancel or reschedule CENOTE DAY! with transportation from Cancun, Playa DC or Tulum?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is CENOTE DAY! with transportation from Cancun, Playa DC or Tulum suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 5-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book CENOTE DAY! with transportation from Cancun, Playa DC or Tulum?

    +

    Around 3 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Playa del Carmen can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Playa del Carmen and add a light layer if any part of the 5-hour experience runs outdoors or after sunset.

    Where does CENOTE DAY! with transportation from Cancun, Playa DC or Tulum start and how do I get there?

    +

    The exact meeting point and directions are on your voucher once you book, and they sit in central Playa del Carmen within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Playa del Carmen?

    +

    On Outty we rank every Playa del Carmen experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Ride to a life changing cenotes tour, Chichén Itzá, Cenote and Valladolid with Lunch and transportation, From Playa del Carmen ATV Adventure with Ziplines, Cenote. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Playa del Carmen?

    +

    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Playa del Carmen?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in CENOTE DAY! with transportation from Cancun, Playa DC or Tulum?

    +

    Included: Lifejacket; Access to Turtle House (4 cenotes); GUIDE in the complex; and In-vehicle air conditioning. Not included: TRANSPORTATION IS PAID UPON BOARDING, 38usd per person. Always check the voucher for the final list before you travel.

    Does CENOTE DAY! with transportation from Cancun, Playa DC or Tulum include hotel pickup?

    +

    Yes, pickup is offered, or you can meet at the start point instead from 95 listed pickup locations in and around Playa del Carmen.

    What languages is CENOTE DAY! with transportation from Cancun, Playa DC or Tulum offered in?

    +

    It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for CENOTE DAY! with transportation from Cancun, Playa DC or Tulum?

    +

    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is CENOTE DAY! with transportation from Cancun, Playa DC or Tulum wheelchair or stroller accessible?

    +

    The operator notes: Infants are required to sit on an adult’s lap. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to CENOTE DAY! with transportation from Cancun, Playa DC or Tulum if the weather is bad?

    +

    It generally runs rain or shine, so dress for the forecast in Playa del Carmen. Standard cancellation terms apply: free cancellation up to 24 hours before the start.

    What do travelers say about CENOTE DAY! with transportation from Cancun, Playa DC or Tulum?

    +

    Across 8 reviews averaging 4.5 out of 5, recurring themes include the guide, good for families. Travelers single out the guide as the reason the experience works.

    Ready to lock in your spot?

    Pick a date, choose your group, and see the exact price for CENOTE DAY! with transportation from Cancun, Playa DC or Tulum.

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