
Cenote Cancun Tour with Lunch and Roundtrip Transportation
Traveler rating
4.2/5
Based on 19 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Cenote Cancun Tour with Lunch and Roundtrip Transportation worth booking?
Cenote Cancun Tour with Lunch and Roundtrip Transportation is a 4-hour experience in Cancun, Mexico, from $39 per person. It scores 58 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.2/5 rating across 19 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 58 / 100
- Rating
- 4.2/5 (19)
- Duration
- 4 hours
- From
- $39 per person
Unleash your adventurous spirit with our Cenote Adventure in Puerto Morelos! Discover hidden lagoons, ancient rock formations, and quiet pools nestled in the heart of the Yucatán Peninsula. From swimming in cenotes to uncovering the mysteries of these natural wonders, this experience will leave you breathless. Offering a serene experience. We do have our experienced guides who will share the rich history, geology, and Mayan legends surrounding these mystical places.
What you get
About this experience
Unleash your adventurous spirit with our Cenote Adventure in Puerto Morelos! Discover hidden lagoons, ancient rock formations, and quiet pools nestled in the heart of the Yucatán Peninsula. From swimming in cenotes to uncovering the mysteries of these natural wonders, this experience will leave you breathless. Offering a serene experience. We do have our experienced guides who will share the rich history, geology, and Mayan legends surrounding these mystical places.
What's included
Included
- Conservation Fee
- Roundtrip Transportation From Your Hotel or Meeting point
- English/Spanish experienced guides
- 3 Hours Open Cenote Swiming
- Lunch: 2 Cochinita Tacos(Pork) or Vegan Snack with a Glass of Water
Not included
- Photography
- Locker
Where it starts and ends
Meeting point
Cancun
Pickup is included and optional. Pickup from Playa del Carmen is only available for the morning schedule. For travelers who do not require transportation, the meeting point is at Mayan Jungle Rush Park, located on Ruta de los Cenotes, Supermanzana km 18.5, Manzana Av, 77580, Quintana Roo, Mexico.
Hotel pickup
Pickup is available for selected locations. Pickup begins about 100 minutes before departure.
Ends at
Pickup is included and optional. Pickup from Playa del Carmen is only available for the morning schedule. For travelers who do not require transportation, the meeting point is at Mayan Jungle Rush Park, located on Ruta de los Cenotes, Supermanzana km 18.5, Manzana Av, 77580, Quintana Roo, Mexico.
Options you can book
Single Cancun & Puerto Morelos
Duration: 4 hours Pick Up Cancun &Puerto Morelos: If your Hotel is on Cancun or Puerto Morelos. Choose this option Pickup included
Single Cenote Playa del Carmen
Duration: 4 hours Pick Up from Playa del Carmen: If your Hotel is in Playa del Carmen choose this option Pickup included
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 30 travelers per booking
- Operated by
- Mayan Jungle Rush
Know before you go
- Not recommended for travelers with spinal injuries
- Not recommended for travelers with poor cardiovascular health
- Not recommended for pregnant travelers
- Travelers should have at least a moderate level of physical fitness
- Pick Up for Afternoon tour is only available for Cancun & Puerto Morelos.
- The weight limit for ziplines is 286 pounds (130 kg)
Photos






What travelers are saying
Outty’s summary of the themes that recur across 19 traveler reviews. Written by us, not quoted from reviewers.
The guide
4 mentionsTravelers single out the guide as the reason the experience works.
Value for money
2 mentionsTravelers feel they got more than they paid for.
Food and drink
2 mentionsThe tastings and food stops are a highlight for most reviewers.
Traveler reviews
19 verified traveler reviews for Cenote Cancun Tour with Lunch and Roundtrip Transportation. Ratings and reviews provided by Viator and Tripadvisor.
Noooice
Jenny was a fantastic guide! She was always here for us and made a really good atmosphere! The Horseriding and the ATV was to slow we wished a little bit more adventure.
Response from the operator: 🐵 Thank you so much for your wonderful review! 🌿✨ We're delighted to hear that Jenny was such a fantastic guide! 💚🙌 Her kindness, positive energy, and dedication to making every guest feel welcome are what make each adventure so special. We'll be sure to share your kind words with her—they'll mean a lot! 🐵✨ We also appreciate your feedback about the horseback riding and ATV experience. We understand you were hoping for a bit more excitement, and your comments will be shared with our management team as we continue looking for ways to improve our tours while maintaining the highest safety standards. Thank you for choosing Mayan Jungle Rush. We hope to welcome you back soon for another unforgettable jungle adventure! 🌴🚀💦🐵
via Tripadvisor
Skinny
Skinny legend was legendary he did good and is funny
Response from the operator: 🐵 Thank you so much for your awesome review! 🌿✨ We absolutely love hearing that Skinny Legend lived up to his name! 😂🙌 We're thrilled he made your adventure so much fun with his great energy and sense of humor. We'll be sure to share your kind words with him—he'll be legendary-ly happy to hear them! 💚🐵 Thank you for choosing Mayan Jungle Rush, and we can't wait to welcome you back for another unforgettable jungle adventure! 🌴🚀💦🐵
via Tripadvisor
Take your money and get nothing for it.
We booked the trip actually last year. They had some kind of communications mix up and the driver was going to be very late which would impact our night plans, we were leaving next day, but asked about just scheduling during our next trip. They indicated no problem, now attempting to do so, they are refusing to honor what they told us, which we have in the communications through Viator, basically just took our money for nothing. Gave them multiple chances to fix this with honoring the purchase and they refused, I have never asked for a refund. I would not take a chance with giving them money for any kind of booking.
Response from the operator: Thank you for taking the time to share your experience. We are truly sorry to hear about the frustration and disappointment caused by the communication and scheduling situation. We completely understand how upsetting it must feel after being told that rescheduling for a future trip would not be an issue, especially after making plans around that information. We sincerely apologize for the inconvenience and confusion surrounding your booking. Providing clear communication and honoring guest expectations is very important to us, and we regret that your experience did not reflect that. Your feedback has been shared internally so the situation can be properly reviewed with the corresponding team. We appreciate your honesty and the opportunities you gave us to resolve the matter.
via Tripadvisor
May 2026 update to tour never given. POOR business practices, WORSE customer service, and STEALING your money
This company has poor communication skills and does NOT hold true to promises made by their employees. We were PROMISED that we could reschedule after having paid for this trip last year and THEIR employee never picking us up. They KNEW we were leaving the country the next day. We knew we would be back this year and that was made 100% clear to their business. We were promised we could rescedule when we returned to Cancun. Hasn't even been a year. When calling this year, they straight up ignored us for 2 days. When we were FINALLY able to speak to someone at the office, the manager/owner refused to speak with us and would only communicate through texts. He refused stating that the employee Jose Luis (the one who promised we could reschedule this year upon our return) no longer worked for them and would NOT honor his company representative even though we had ALL conversations in screen shots. POOR business practices. Refusing to speak to a customer who was NEVER picked up by THEIR company for a prepaid excursion. Now refusing to make good on their company promise. I would NOT book with them ever. They take your money and leave you hanging. Please use ANY OTHER company if you value honest business practices.
Response from the operator: Thank you for taking the time to share your experience. We sincerely apologize for the frustration and disappointment this situation caused you. We understand your concerns regarding the communication, the missed pickup, and the expectations created during your previous interaction with our team. We also understand how upsetting it must have been to feel that the agreement discussed previously was not honored upon your return. Please know that your feedback is being taken seriously and has been shared internally for review. Clear communication and proper guest support are extremely important to us, and we regret that your experience left you feeling unheard and unsupported. We truly appreciate you bringing this matter to our attention and apologize again for the inconvenience you experienced.
via Viator
Day full of adventure!
Very fun the staff was very enthusiastic and full of energy, giving a better experience. The cenote at the end gives you a nice refresher from the ATV to the zip lining and the horseback riding. Highly recommend.
Response from the operator: Thank you so much for your amazing review! 🌿✨ We’re so happy to hear you had such a fun experience and that the energy of our team made the adventure even better 💚🙌 The cenote really is the perfect refreshing ending after all the adrenaline from the ATVs, zip lines, and horseback riding 💦🌴 Thank you for your recommendation, and we hope to welcome you back for another unforgettable jungle adventure soon! 🚀
via Tripadvisor
Good to know
- Duration
- 4 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $39 to $54
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 7
- Verdict
- Worth a Look
Who runs this experience
Operated by Mayan Jungle Rush, who run 3 experiences we rank across 1 city, with an average Outty Ranking of 76.9.
See everything Mayan Jungle Rush runsWhy this scores 58
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Cenote Cancun Tour with Lunch and Roundtrip Transportation: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Cancun.
How much does Cenote Cancun Tour with Lunch and Roundtrip Transportation cost?
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Prices start at $39 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Cenote Cancun Tour with Lunch and Roundtrip Transportation take?
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Plan for about 4 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.
Is Cenote Cancun Tour with Lunch and Roundtrip Transportation worth it?
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It holds an Outty Ranking of 58 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.2/5 across 19 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.
Can I cancel or reschedule Cenote Cancun Tour with Lunch and Roundtrip Transportation?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Cenote Cancun Tour with Lunch and Roundtrip Transportation suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 4-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Cenote Cancun Tour with Lunch and Roundtrip Transportation?
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Around 7 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 4-hour experience runs outdoors or after sunset.
Where does Cenote Cancun Tour with Lunch and Roundtrip Transportation start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Cancun?
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On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chichen Itza from Cancun : Cenote, Valladolid and Mayan Cuisine, Early Access to Chichen Itza with optional pick-up, Early morning Chichen Itza Tour: Cenote and Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Cancun?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Cancun?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Cenote Cancun Tour with Lunch and Roundtrip Transportation?
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Included: Conservation Fee; Roundtrip Transportation From Your Hotel or Meeting point; English/Spanish experienced guides; 3 Hours Open Cenote Swiming; and Lunch: 2 Cochinita Tacos(Pork) or Vegan Snack with a Glass of Water. Not included: Photography; and Locker. Always check the voucher for the final list before you travel.
Does Cenote Cancun Tour with Lunch and Roundtrip Transportation include hotel pickup?
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Yes, pickup is offered, or you can meet at the start point instead from 329 listed pickup locations in and around Cancun. Be ready about 100 minutes before the start time.
What languages is Cenote Cancun Tour with Lunch and Roundtrip Transportation offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Cenote Cancun Tour with Lunch and Roundtrip Transportation?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Cenote Cancun Tour with Lunch and Roundtrip Transportation wheelchair or stroller accessible?
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The operator notes: Not recommended for pregnant travelers. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Cenote Cancun Tour with Lunch and Roundtrip Transportation if the weather is bad?
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This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.
What do travelers say about Cenote Cancun Tour with Lunch and Roundtrip Transportation?
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Across 19 reviews averaging 4.2 out of 5, recurring themes include the guide, value for money, food and drink. Travelers single out the guide as the reason the experience works.
What booking options are available for Cenote Cancun Tour with Lunch and Roundtrip Transportation?
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There are 2 options to choose from, including Single Cancun & Puerto Morelos, Single Cenote Playa del Carmen. Prices and start times differ by option, so compare them on the booking screen.
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