Cancun City Sightseeing Tour

Waste of time

We were on a crammed shuttle. I had to sit in the back and could not hear the tour guide. First stop was to see murals that we barely could see. The next two stops were at tourist souvenir traps. Complete waste of time for me. Would not recommend.

Response from the operator: The transportation was a regular capacity, the guide made sure that everyone heard the instructions. The guide asked to stay near the group, however, you went your own way most of the time and missed the views We visited local markets that have the best prices for souvenirs, calling them "traps" is a nuance.

via Viator

Great time!!

I really enjoyed the history of the Cancun. Also, meeting others and having tequila tasting and shopping was great as well.

Response from the operator: It's great to know that you liked the history of Cancun, meeting new people during an adventure is always great! We look forward to welcome you again

via Viator

This was NOT GOOD.

This was such a disappointment. There were 8 of us (mom, dad, adult children, adult girlfriends and one teenager). We were picked up late, about 30mins. So late that I called the main office to see if I had the wrong time. Finally picked up in a private van. Very nice vehicle and had great A/C so that accounts for one of their stars. First stop was this “Tequila Factory”. What a joke. It’s walking through someone’s backyard with big posters, showing parts of the process to make their “tequila”. Then you go inside this house for the tasting. It tasted so sweet and so smooth. They had so many flavors and I was duped- only after purchasing two bottles at $50each do I get it home and clearly see the label. It doesn’t say TEQUILA because it’s not. It has only 14% alcohol. It is just a flavored liqueur. Now it makes sense why once I decided on the coconut and mango “tequila”, they grabbed the bottles and took it to another table to quickly put it in cardboard and tape it all up making the label not visible. We were escorted around the side of the building where the nice old lady made us some pork street tacos. I was sick for three days after that. We drove to one souvenir store at Mercado 28, that had EVERYTHING, but who wants to shop at the first store you go to. I expected little markets, haggling with the lady selling her wares, lots of choices and options. Nope. Little did I know, that was going to be the ONLY store. I had to buy some souvenirs at the flipping airport! We drove to a beach where the famous CANCUN sign is. We were told if we wanted to get out and stand in line for a picture we can, but the line was too long so they’d have to circle around a few times to find parking or we could just go back to the hotel. We went back to the resort early. The driver never spoke to us and the “guide” was not much of a sightseeing guide. I wanted him to explain, talk, tell us something about what we were passing on the road. When they first picked us up he said, “let me know if you have any questions”. I didn’t know that meant because he was going to be SILENT THE ENTIRE RIDE! He seemed nice enough. When I did think of a question to ask, he did answer it- which accounts for the second star 🙁. As I said, we were one family of eight, and we paid $720 total. SOOOOO NOT worth it. Find another tour. This one is not good.

Response from the operator: Hello! There was an issue in the traffic that got the transportation delayed. We called you to share the stituation before the time of pick up. The tequila was indeed tequila that got natural flavoured, it was mentioned during the explanation of the process. Thank you for your opinion about the food, we will work to improve it to it's best The store that was visited had the best prices and a great variety, the rest of the stores does not have the same qualitiy. Thank you for the opinion, we are going to look for other stores that can have great quality and prices Thank you for the comments regarding the guide, we will work with them to improve their performance as a tour guide. Once again, thank your for share this experience with us

via Viator

Great

Loved my private tour. They picked us up from the hotel and took us all over Cancun. They gave us the us the History and we even did some Tequila tasting.

Response from the operator: Thank you so much for sharing your experience at the Cancun City Tour, hope we can welcome you again and show you everything that Cancun has to offer!

via Viator

The Royal Sands in Cancun is our "Home Away from Home". They make us feel very Welcome and at home there.

Our Concierge at the Royal Sands in Cancun tells us of new things going on in Cancun, makes arrangements for us, and Reservations at Great places. The Sands Resort is Beautiful and we see a lot of the same people there from year to year--so it feels like "Home". We go back every year.

via Tripadvisor