Caminito del Rey Day Trip from Seville

Poor guide ruins full day tour and seems not to be bothered.

One off the worst experiences we’ve endured. This trip alone we booked 4 tours (3 highly successful). Guide was 45mins late for this 11-12hr tour. Upon arrival, blamed the company for the delay and spent the next 11hrs without acknowledging his group. He sat with the driver and spoke to no one. Clearly tired and uninterested, he spoilt the trip for many of his 30 or so clients who were clearly unhappy. Does not deserve his job or to represent the business. Karma will catch up with you Alvaro! The Camino however is stunning!!

via Viator

Disappointed

Very disappointed- bus did not turn up and was told pick up point was changed. I dud not receive this information and even got reminder on day of same incorrect pick up. Rung company and was told to pay for taxi to get across Seville. Couldn’t flag taxi so had to run for 25 mins. Spent 2 hours in Osana - nothing to see .Then more waiting at actual Caminito … didn’t start walk until 4pm after leaving at 9.45 !!! Tour guide for walk was lovely. Then 15 mins to grab food and home at 9. I have done this trip before with another provider and it was much better. No idea why 6 hours wasted prior to walk or why I had to try and catch coach from other side of Seville.

via Viator

Great trip, don't miss out

This was a fantastic trip and definitely would recommend to anyone coming to Spain. The driver was superb and our guides were fantastic on the trip there and through the mountains. They truely love their homeland and promote it so well :)

Response from the operator: Thank you so much for your wonderful recommendation! 🌟 We’re thrilled to hear that you enjoyed the trip, appreciated our superb driver, and felt the passion our guides have for their homeland. It means a lot to us to share the beauty of Spain with guests like you. We hope to welcome you back on another adventure soon! Best regards,

via Tripadvisor

A mixed experience....

I gave 4 star only because the company that ran this trip was very DISORGANIZED! I was supposed to get an email stating exactly where and what time to meet for the day of the trip. I never got one. So after waiting all day, the day before the trip, I tried to call the company but the numbers were not working. Left two email messages that never answered. Finally I had my hotel concierge call the tour company for me. Someone answered and said they would send the info via WhatsApp. Then much later I get a message when and where the meeting place will be in the evening. Really??? I did not like this experience of having to chase the company! I have been looking forward to seeing Caminito Del Rey and was upset at the prospect of missing it! When we showed up to the meeting spot, it was the office of Naturanda who seems to own a lot of tours in the area. The tour itself went fine. The guide leading up to Caminito Del Rey, Catherine, was very nice and informative. Another guide who takes you through the walk on Carminito Del Rey was simply awesome! You are extremely lucky if you get Stefano! He was so good and the best guide ever! Stefano, if you are reading this, you deserve a raise! You were fun, very knowledgeable, made sure everyone was comfortable, and especially your attentiveness towards the hiker who was afraid of heights was absolutely exceptional! Overall a mixed experience!

Response from the operator: Thank you very much for sharing your honest feedback. We sincerely apologize for the disorganization and lack of timely communication before your tour — that’s definitely not the experience we want our guests to have. We really appreciate your patience and the efforts you made to get the information, and we’ll be reviewing our processes to avoid this happening again. On a positive note, we’re thrilled to hear that Catherine and Stefano made such a great impression and helped make the Caminito Del Rey walk memorable. Stefano’s care and knowledge truly sound exceptional, and we’ll be sure to pass along your compliments to him. Thanks again for your detailed review — your input helps us improve. We hope to have the chance to provide you with a seamless and enjoyable experience next time! Best Regards

via Viator

Caminito del Rey poor experience

The walk was very well lead by a very competent guide and was worth doing; scenery and location outstanding. The guide was employed by Caminito del Rey and not Andalasur. The travel, organised by Andalasur was incompetent. The start time was changed from 7:45am to 9:45am with about 24 hours notice and we stopped in a town called Orsuna for more than 1 hour. We were not told about this until we boarded the bus. The driver got lost 3 times, twice on the way out and once on the way back. What should have been a 7 hour day turned out to be a 12 hour day. Totally unacceptable and I will be contacting the operator for a refund.

Response from the operator: Thank you for sharing your experience. We’re pleased to hear you enjoyed the walk through the Caminito del Rey and appreciated the professionalism of the official guide — the scenery there truly is breathtaking. We are, however, very sorry to read about the issues you encountered with the transportation and schedule. A last-minute change to the departure time and unexpected stops are certainly frustrating, especially when not communicated clearly in advance. Additionally, the navigation difficulties experienced during the journey are well below the standard we aim to uphold. Please accept our sincere apologies for the inconvenience caused. Your feedback has been shared with our logistics team to investigate what went wrong and to prevent similar situations in the future. We understand your frustration and encourage you to reach out to us directly so we can review your case in more detail and work toward a suitable resolution. Kind regards,

via Viator