Buena Vista Combo Tour: Ziplining and Hot Springs from Guanacaste

Broken teeth and maxilla for one stitches for the other

I would not touch that water slide again/ We had planned a beautiful trip filled with adventure, sisterhood, and celebration, but our experience at this location took a terrifying turn that I feel compelled to warn others about. Earlier in the day, we had an unforgettable time horseback riding and zip lining, and everything seemed perfect. But our visit to the water slide ended in a horrific accident. My sister went down first and suffered severe injuries, including a broken maxilla and multiple broken teeth requiring surgery. I went down immediately after, with no warning of the danger ahead, and was violently flipped, suffering a deep gash on my eyebrow that required stitches. It was a terrifying moment — I was screaming and praying for my life, and the fear I felt is something I still carry. We had to race through the jungle to get medical care, and I can’t express enough how grateful we were for the paramedic who never left our side and our travel guides who stayed calm and supportive through the entire ordeal. What makes this even more chilling is that earlier that day, an iguana blocked a bridge and repeatedly hissed at us, refusing to move. In hindsight, this felt like a warning a moment of nature trying to signal danger that we ignored. We are sharing this not to ruin anyone’s trip, but to urge extreme caution. While there were moments of fun and beauty, the water slide is incredibly dangerous and left both of us severely injured. Please be aware, take safety seriously, and understand that what seems like a simple thrill can have devastating consequences.

Response from the operator: Thank you for sharing your experience. After reviewing our records, we are unable to identify this booking as one operated through our company. We have escalated this matter to Viator so that it can be directed to the corresponding operator for proper follow-up. We take the well-being of all travelers seriously and hope that the situation is addressed appropriately through the right channels.

via Tripadvisor

Awesome time☺️

Had a blast so much fun!!! Great experience all around. Would definitely recommend it. The stuff and tour guides were very helpful and kind couldn't have asked for a better experience.

Response from the operator: Dear, We sincerely appreciate receiving your review and are grateful that you took the time to share your experience with us. Your feedback is very valuable and helps us to continue improving our services. We send you our warmest regards and truly hope to welcome you again very soon. Kind regards, Costa Rica Groups Team

via Tripadvisor

Day excursion in Costa Rica

It was truly an amazing day! From the horseback riding to the hot springs … and everything in between! What an adventure. Our guide Jimmy was knowledgeable and hysterical at the same time. I would recommend Themis trip for all ages. Our kids loved it!!! Jack and Deb Toronto, Canada

Response from the operator: Dear participants, We acknowledge receipt of your message and thank you for taking the time to write to us. We sincerely thank you for choosing our activities to experience the beauty of Costa Rica. It was truly an honor to host you, and we hope you enjoyed every moment as much as we enjoyed having you here. We encourage you to leave a review on the platform about your experience. Your feedback is incredibly valuable, as it helps us improve and inspires other travelers to discover the magic of this destination. Costa Rica will always be here to welcome you again. Until the next adventure! Warm regards, Costa Rica Grouops Team

via Viator

Private mega combo Buena Vista excursion

Our family had the best time! Our driver, Livingston, & tour guide,Jimmy, were amazing on our private excursion! They met our requests and exceeded our expectations with ziplining, horseback riding, lunch and mud bath and pool! Everyone had Buena Vista was very kind and hospitable. All were very enjoyable and we just had a wonderful time!! Highly recommend!

Response from the operator: Dear participants, We acknowledge receipt of your message and thank you for taking the time to write to us. Thank you so much for joining us on this unique experience in Costa Rica! We are thrilled to have had you as part of our activity, and we hope you take unforgettable memories with you from your visit. If you enjoyed your time with us, we kindly invite you to share your experience on our platform. Your feedback not only inspires us to keep offering the best but also helps other travelers learn about the wonders of Costa Rica. We look forward to welcoming you again very soon! Pura vida, Costa Rica Grouops Team

via Tripadvisor

A fun day out

We booked this excursion through the TUI app. It was very well organized as a coach picked us up from our hotel at 07:30. We had a tour guide and a driver. The tour guide stayed with us the whole day. Something to be aware of- it says the excursion lasts approximately 8 hours which it does but it takes 2 hours by coach to get to the activity centre. (We stayed at RUI Palace but travel time is about the same from most hotels as the activity centre is very remote) This means that once you minus travel time, lunch and an unexpected talk about sugar and pot making which wasn't listed on the itinerary, you're left with about 3 hours of activity time. We started with the zipline. We were given our equipment and shown how to use it. You're given a pair of gloves with a big piece of leather that you use to slow your speed. The trek up to the first zipline took about 10 minutes. Uphill in the heat- I struggled but made it. The zip line was amazing. You do 7 in total. To be aware of- as soon as you finish one zipline you have to walk up another short hill to the next ziplines. It's very fast moving...a little rushed as they're trying to get you through as quickly as possible. They take photos of you on the 5th zipline. If you choose not to zipline you can back out at any time and walk over the hanging bridges instead. We then did horse riding. The horses looked well kept and there were a lot of them so I doubt the same horses were being used for rides all day. The trip was very hilly...I felt sorry for my horse having to go up such steep hills! Going down was a bit scary in parts. Lasted 35 minutes. You can also choose to sit this out if you like. We then did the waterslide. You walk up the same trek as the zipline so I decided to sit it out as I was exhausted. The waterslide looked fun, my husband said it went very fast and was a bit uncomfortable as it is concrete. Girls were being given leather 'nappies' to wear to stop their skin from being scratched. They also provide towels. Lunch was good- a buffet of local food like beans, rice, chicken and beef with a glass of juice. There was a payable bar too. We brought photos of our activities ($25 for 2 activities or $30 for 3) We then took a tractor ride to the thermal spa which was beautiful. We just wish someone had told us to bring cash as the bar only accepted cash and not even bottled water was complimentary. The pools are lovely and warm with beautiful views. There is only one sign saying don't put your head under the water to prevent amebic meningitis which a lot of people missed - so be aware of that! All in all, a fun day out but absolutely exhausting! Top Tips: 1. Bring zip pockets to store your camera/phone for the zipline. 2. Bring water shorts for the slide. 3. Bring cash

via Tripadvisor