Bruges Day Trip from Paris by Minivan with Canal Cruise Included

Highly recommended :)

I took this tour with friends and our guide was very kind and was able to answer all our questions. The city is small, so we had time to explore it; we had a nice experience overall :)

Response from the operator: Hola, Muchas gracias por compartir su experiencia. Nos alegra saber que disfrutaron del recorrido con sus amigas y que nuestro guía respondió a todas sus preguntas con amabilidad. Es un placer saber que pasaron un momento tan agradable. Esperamos recibirlas nuevamente para descubrir otra de nuestras excursiones, como Giverny o los Castillos del Loira. Cordialmente, Alice de France Tourisme

via Tripadvisor (translated)

Wonderful place with a...

Wonderful place with a lot of history, good food and artisanal. We sent in a small group and it was much better. The only thing I would improve it is the driver/ guide tour knowledge about the city. He was super nice but he knows just the basic things about Bruges.

Response from the operator: Hello Elizang, Thank you very much for your review. We will pass your comments to the team to improve. This tour is quite famous as it takes you to discover the medieval city known as the 'Venice of the North'. If you are still in Paris or plan to return, I would recommend a dinner cruise on the Seine to see Paris from a different angle. You can also try our guided tour of the Louvre, this wonderful museum is the largest museum in the world and a must see in Paris! Thank you again for choosing us, Have a great day. Alice from France Tourisme

via Viator

Fantastic experience

My husband and I were impressed with our tour guide harry. Very knowledgeable from the beginning to the end of our trip.harry was friendly and very pleasant.A definite A+ for harry. Corinne and Bobby.

via Viator

Worth going!

This was an incredible tour!. We left from Paris in front of the Louvre for a 3 1/2 hour van ride. We arrived in Bruges and our tour guide Edwardo gave us some history as we walked into town. He was very knowledgeable. We then had a canal cruise that was included. Such a beautiful way to see all the interesting buildings. We then had 3 1/2 hours of free time to eat, shop and see more . Definitely, could have had more time . We would like to go back to explore more. We then had 4 1/2 hour ride back to Paris( traffic) . We went on a Tues and the town was pretty busy. Edwardo said the weekends are packed . Edwardo was the nicest . We all had a lot of fun in the van , laughing and getting to know each other. All of us were from different countries . I give 4 stars and not 5 because the Van is small to fit 8 people! 3 in small back, 3 in middle , and 2 up front plus driver. It was cramped . We did stop for 15 min on the way to stretch and use bathrooms. They really need to get bigger Van. If you want more room , you can book a private tour.

via Tripadvisor

Viator was quick to take our money, but did not provide what was advertised and denied any responsibility.

We were very excited to go on this tour to Bruges, but our excitement turned fairly quickly to disappointment. The "guided tour" was not as advertised. There was no tour and the "guide" was simply a van driver- and not a very good driver at that! While our “guide” was very nice, he was young and inexperienced. In fact, this was his first time "leading" this tour. He said virtually nothing the entirety of the interminable 9 hour van ride from Paris to Bruges and return. He did not even ask the group members to introduce themselves to each other! While he did answer a few questions on the way to Bruges, he did not have (or use) a microphone so only the people sitting in the front seat next to him could hear what he said. So we endured 9 silent hours in an uncomfortable van for the opportunity to wander around Bruges for 4 3/4 hours on our own - unescorted. To top it off, we were not even provided entry to the attractions that were to be included according to the published ad. For this experience the 4 of us paid nearly $800. It would have been easy for us to arrange to do this on our own for $80 each. To top this all off, I wrote to Viator with my complaints and asked for a partial refund. I was initially turned down out of hand. Their denial said that we could not get a refund after we didn't show up for the tour and didn't let them know ahead of time- a seemingly random response meant for another client since it had nothing to do with the issues I raised in my complaint letter. . So I wrote them back repeating my complaint again and providing them a very thorough and detailed explanation of how the tour we went on and paid for did not deliver what their own promotions had promised. They wrote me back the following: "As part of this review, we investigated all materials and pertinent information including (but not limited to) the product details on the tour page, your ticket, and any communications regarding this booking. Based on all available information, we regret to inform you that we are unable to issue a refund for this booking. We understand that this may not be a favorable resolution; however, we feel that all avenues have been thoroughly investigated. As such, we are unable to revisit this final decision." In summary, I would recommend against anyone ever using this company's tour packages. Not only did they fail to provide what they advertised, they took no responsibility for their failure. They do not sell their own products, but simply market local tour operators products and profit from being a middle man. This is not made clear until there is a problem and then they do not accept any wrong doing whatsoever. What a ripoff. Please beware when booking with this giant worldwide travel marketing conglomerate.

via Viator