Bali Airport Transfers | Bali Airport Welcome pick up | Bali Airport Taxi

Real Easy

Arrival in Bali can be Chaotic from the Moment you leave the Plane so a Meet & Greet is well worth the Money . We Booked through Booking.com and on leaving the Terminal it was just a matter of finding your name among the 100s of Drivers holding up signs . We found ours and he showed us to the Carpark . We were soon on our way to our Resort in Airconditioned comfort . No Fuss , no Dramas

via Tripadvisor

Welcome Pick Up - a great transfer choice

We used Welcome pick-up in Basel and Amsterdam and had great service both places. We were able to pre-book our transfers and were given the name, phone number, and licenses plate number of our drivers. This made it very easy to communicate with our drivers. The cars were very nice and the drivers had bottles of water for us to enjoy. A bonus was that the prices were similar to a taxi ride but often cheaper than Uber or Lyft.

Response from the operator: Thank you for sharing your experience! We're delighted to hear that you received great service with Welcome pick-up in both Basel and Amsterdam. We're glad the pre-booking process, driver communication details, and the quality of our vehicles made your transfers smooth and enjoyable. It's also wonderful to know that our pricing was convenient and competitive. We look forward to serving you again on your future travels! Warm regards, Putu

via Tripadvisor

Airport to ubud transfer.

Driver showed up 45 min late. No meet and greet as advertised. Had to stand outside the airport for 45 minutes waiting for him.. The only reason for 3 stars is that he was fiendly, once he showed up.

Response from the operator: Thank you for your honest feedback, and I truly apologize for the delay in your airport pickup. On that day, there was an unexpected truck accident on the main road to the airport which caused significant traffic delays. I understand how frustrating it must have been to wait after a long flight, especially when a meet and greet was expected. I'm very sorry for the inconvenience this caused. Punctuality and clear communication are extremely important to me, and I take full responsibility for not informing you sooner about the delay. I'm glad to hear that, once we met, you found me friendly—that means a lot. I truly appreciate your patience and understanding, and I hope to have the chance to provide a much smoother experience in the future. Warm regards, Putu

via Viator

Terrible, don’t use Welcome Transfers!

We booked online and were sent driver details in advance. A driver (not the same one) was in touch a day ahead to confirm that he will be there to meet us. A few hours before our flight there was another email with a new driver details. On landing we tried calling but there was no answer. The driver who had been in touch previously messaged to say he was on his way but delayed in traffic. On arrival he made us walk out to find him rather than meeting us at arrivals as agreed. We were nervous due to the inconsistencies - the vehicle too was mediocre. Thankfully we made it to our destination but would never use this company again. Be warned!

Response from the operator: Hi Karia, Thank you for taking the time to share your experience with us. We sincerely apologize for the confusion and inconsistency you faced during your recent booking. We understand how important a smooth transfer can be, especially after a long flight. Your feedback regarding the communication and how our driver met you is essential for us to address these issues so they do not happen in the future. We strive for a high level of service, and it’s clear we fell short in this instance. We appreciate your input on the vehicle quality as well and will review this with our team. It’s our goal to provide a reliable and comfortable experience for our customers, and we’re truly sorry that we didn’t meet your expectations. If you would like to discuss this further or provide additional feedback, please feel free to reach out to us directly. We value your input and hope to have the opportunity to rectify this in the future. Thank you again for your feedback, and we hope you have a great day. regards, Putu

via Tripadvisor

Terrible service

Worst ever. Driver did not arrive. I am so disappointed. Will not use again. We waited for over 40 minutes. Had the information people page and ring the operator and received no response. I feel I have been scammed, but at the very least ripped off. I bet I will not be offered any refund either.

Response from the operator: Thanks for the review, I can explain on that time the airport is so crowded. Its so traffic jam and we have the aero acrobatic to. Our driver stuck and cannot move and still outside at the airport to reach you. We do apologize for the uncomfortable He try to text you but no answer and when he arive at the airport and check was to late.

via Tripadvisor