
Bacalar Tour From Cancun & Playa del Carmen
Traveler rating
3.0/5
Based on 5 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Bacalar Tour From Cancun & Playa del Carmen worth booking?
Bacalar Tour From Cancun & Playa del Carmen is a 14-hour experience in Cancun, Mexico, from $146 per person. It scores 49 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3/5 rating across 5 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 49 / 100
- Rating
- 3/5 (5)
- Duration
- 14 hours
- From
- $146 per person
Bacalar is home to the biggest and most beautiful lagoon in all of Mexico! and is one of only a few Magical Towns located in Quintana Roo. With it’s laid back, low key vibe and charm you can experience one of the most magical places left in Mexico. Bacalar Lagoon is commonly referred to as Laguna de Siete Colores (lagoon of 7 colors), boasting 7 different shades of blue and it’s truly one of the country’s best-kept secrets. this place is full of history that will leave you amazed, you can visit the Fort of San Felipe, where you can see beautiful panoramic views of the Bacalar lagoon, enjoy a tour through the Bacalar lagoon and discover the pirates channel, famous for the azure waters filled with high mineral content and clay-like sand, ideal for exfoliating the skin. To finish this incredible tour you will have free time to walk the streets of Bacalar, buy handicrafts, hand made hammocks, dream catchers, or get a photo at the Bacalar sign.
What you get
About this experience
Bacalar is home to the biggest and most beautiful lagoon in all of Mexico! and is one of only a few Magical Towns located in Quintana Roo. With it’s laid back, low key vibe and charm you can experience one of the most magical places left in Mexico. Bacalar Lagoon is commonly referred to as Laguna de Siete Colores (lagoon of 7 colors), boasting 7 different shades of blue and it’s truly one of the country’s best-kept secrets. this place is full of history that will leave you amazed, you can visit the Fort of San Felipe, where you can see beautiful panoramic views of the Bacalar lagoon, enjoy a tour through the Bacalar lagoon and discover the pirates channel, famous for the azure waters filled with high mineral content and clay-like sand, ideal for exfoliating the skin. To finish this incredible tour you will have free time to walk the streets of Bacalar, buy handicrafts, hand made hammocks, dream catchers, or get a photo at the Bacalar sign.
What's included
Included
- Hotel Pick up & Drop off
- Free time in Bacalar
- Panoramic view of the Fort San Felipe and Bacalar lagoon
- Breakfast and lunch at a mexican restaurant
- Travel in a boat through Bacalar
Not included
- Other expenses
- Beverages in the restaurant
What you'll see and do
Bacalar
Bacalar a beautiful Magic Town that stands out for the beauty of its natural attractions, it is the perfect place for lovers of nature, it has all the tranquility and you will relax in the lagoon as well as being full of history, you will know the heritage and culture.
120 minutes here
Fuerte San Felipe Bacalar
Knowing this fortress and its history goes back to the times of pirates, (all the pirates loved the Caribbean Sea) an exciting journey through history especially for those who really appreciate the history of pirates and colonization. The fort of San Felipe is the center of the magical town of Bacalar, from there you can see the beautiful Bacalar lagoon that reaches 63 kms there is excellent to take some beautiful photos, and you will have free time to walk through the downtown.
60 minutes here · Admission included
Lago Bacalar (Lake of the Seven Colors)
The Bacalar lagoon, you will know Xul Ha lagoon has connected to Bacalar, different shades of blue can be distinguished among its waters, due to the different depths of it, within the lagoon there are three different cenotes, whose waters overflowed and constituting a single lagoon, its shape is narrow and long, being 34.1 miles long and only 2.1 miles at its widest point.
60 minutes here · Admission included
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 60 minutes before departure.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 30 travelers per booking
- Operated by
- Open Vacations
Know before you go
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Not recommended for travelers with spinal injuries
- Not recommended for pregnant travelers
- Not recommended for travelers with poor cardiovascular health
- Suitable for all physical fitness levels
- Bring your swimsuit, towels and extra clothes
- Wear comfortable clothes and shoes
- Use biodegradable sunscreen and insect repellent
- The transportation time lasts around 8 hours, the rest of the time is spent at activities or locations
Photos






What travelers are saying
Outty’s summary of the themes that recur across 5 traveler reviews. Written by us, not quoted from reviewers.
The guide
4 mentionsTravelers single out the guide as the reason the experience works.
Photo opportunities
1 mentionThe views and photo stops come up again and again.
Value for money
1 mentionTravelers feel they got more than they paid for.
Food and drink
1 mentionThe tastings and food stops are a highlight for most reviewers.
Pace and timing
1 mentionSeveral reviewers found the schedule tight or the day long.
Traveler reviews
5 verified traveler reviews for Bacalar Tour From Cancun & Playa del Carmen. Ratings and reviews provided by Viator and Tripadvisor.
Don't let Maui do other English tours ever
The guide, Maui, doesn't like to speak in English, but the tour is sold like a bilingual tour Spanish/English. He speaks English than he thinks, but he doesn't like that and that becomes clear to every English-speaker on the tour. Plus, the client service was writing me on Whatsapp during the daytrip because the guide was sure I would not respect his directives... Totally passive agressive way to do business...
Response from the operator: The guide spoke english and spanish giving out information about the tour on the way to Bacalar You took a hostile aproach towards the guide from the start, almost challenging his instruccions about the preservation of the Bacalar Lagoon You made the rest of the english speakers uncomfortable
via Tripadvisor
The guide Maui was...
The guide Maui was amazing, made we feel very welcome as I was travelling by myself. The journey is super long and the day I went the weather was a bit rubbish but the lagoon is worth it!! The captain of the boat on the boat tour seemed to really know what he was talking about, if only I did!’ My Spanish wasn’t really good enough to understand everything he was saying. Maybe ask for a boat with someone who can translate for you if you need it.
Response from the operator: Our staff do their best to make our travelers to feel welcome, we are glad that you got to enjoy the lagoon and the cenotes We hope to welcome you again for your next adventure, we'll keep improving!
via Viator
WARNING. WARNING.
WARNING WARNING. This trip starts with a 5 hour non stop coach ride. Then the places you visit are very nothing like the photos, the are dirty, the lunch is at 4pm and the food is waiting on the table with flies all over when you arrive. At the end of the day another 5 hour non stop coach ride. How the driver was able to safely drive for that time I do not know.
Response from the operator: The transportation time was described and advertised as a full day activity at the content of the tour page. You should have been aware that there were long transportation times. This review does not have any truth in it, the times you claimed, in reality were not true The places to visit are exactly as the photos, every single thing advertised is included in the tour All locations are under constant maintance, they weren't any kind of dirty nor the food had flies This review was made by someone who wanted a free tour and didn't get it.
via Viator
Breath taking!!
What an amazing expierence it was going on this tour!! The tour guides were phenomenal and truly world Class. It was tons more than I expected and tons of fun!! Highly recommend it and we would do it again!! You wont be disappointed with Bacalar!! OMG!!
Response from the operator: Hello! than you so much for sharing your experience Quintana Roo and Yucatan has a lot to offer, we hope to welcome you again! The guides will always do their best to make you have fun
via Viator
Good to know
- Duration
- 14 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $146 to $157
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 2
- Verdict
- Worth a Look
Who runs this experience
Operated by Open Vacations, who run 35 experiences we rank across 3 cities, with an average Outty Ranking of 49.0.
See everything Open Vacations runsWhy this scores 49
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Bacalar Tour From Cancun & Playa del Carmen: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Cancun.
How much does Bacalar Tour From Cancun & Playa del Carmen cost?
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Prices start at $146 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Bacalar Tour From Cancun & Playa del Carmen take?
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Plan for about 14 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.
Is Bacalar Tour From Cancun & Playa del Carmen worth it?
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It holds an Outty Ranking of 49 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3/5 across 5 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.
Can I cancel or reschedule Bacalar Tour From Cancun & Playa del Carmen?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Bacalar Tour From Cancun & Playa del Carmen suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 14-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Bacalar Tour From Cancun & Playa del Carmen?
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Around 2 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 14-hour experience runs outdoors or after sunset.
Where does Bacalar Tour From Cancun & Playa del Carmen start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Cancun?
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On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chichen Itza from Cancun : Cenote, Valladolid and Mayan Cuisine, Early Access to Chichen Itza with optional pick-up, Small-Group 3 Hidden Cenotes Adventure with Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Cancun?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Cancun?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Bacalar Tour From Cancun & Playa del Carmen?
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Included: Hotel Pick up & Drop off; Free time in Bacalar; Panoramic view of the Fort San Felipe and Bacalar lagoon; Breakfast and lunch at a mexican restaurant; and Travel in a boat through Bacalar. Not included: Other expenses; and Beverages in the restaurant. Always check the voucher for the final list before you travel.
Does Bacalar Tour From Cancun & Playa del Carmen include hotel pickup?
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Yes, pickup is offered for every traveler from 635 listed pickup locations in and around Cancun. Be ready about 60 minutes before the start time.
What languages is Bacalar Tour From Cancun & Playa del Carmen offered in?
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It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Bacalar Tour From Cancun & Playa del Carmen?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Bacalar Tour From Cancun & Playa del Carmen wheelchair or stroller accessible?
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The operator notes: Infants are required to sit on an adult’s lap; and Not recommended for pregnant travelers. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Bacalar Tour From Cancun & Playa del Carmen if the weather is bad?
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This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.
What do travelers say about Bacalar Tour From Cancun & Playa del Carmen?
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Across 5 reviews averaging 3.0 out of 5, recurring themes include the guide, photo opportunities, value for money. Travelers single out the guide as the reason the experience works. One thing to know: Several reviewers found the schedule tight or the day long.
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