Bacalar
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September 2026
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Who is going?
Adults
Age 13 and over
Children
Age 12 and under
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Free cancellation up to 24 hours before. Same price on Viator, Outty earns a commission.
Traveler rating
4.2/5
Based on 5 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Bacalar worth booking?
Bacalar is a 17.3-hour experience in Cancun, Mexico, from $120 per person. It scores 58 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 4.2/5 rating across 5 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 58 / 100
- Rating
- 4.2/5 (5)
- Duration
- 17.3 hours
- From
- $120 per person
Bacalar is considered an ideal magical town for lovers of nature and adventure since on our tour we will visit the lagoon of the 7 colors (For travelers who purchase the Beach Club package), in the same way we will visit
What you get
- Access to all visited sites
- lifejacket
- Lunch
- Breakfast
- In-vehicle air conditioning
About this experience
Bacalar is considered an ideal magical town for lovers of nature and adventure since on our tour we will visit the lagoon of the 7 colors (For travelers who purchase the Beach Club package), in the same way we will visit the blue cenote for breakfast , swim and snorkel, likewise we will visit the island of birds, a unique place where we can find a great variety of birds and we will visit the Fort of San Felipe, which is one of the oldest signs of life on earth, with a beautiful view, we will taste a Traditional food in the restaurant Los Aluxes, the most famous place and take a good photo in the letters of BACALAR and finally return to our hotel.
What's included
Included
- Access to all visited sites
- lifejacket
- Lunch
- Breakfast
- In-vehicle air conditioning
Not included
- Carbonated beverages
- tips
What you'll see and do
Cenote Azul
You will enjoy time to relax in this cenote.
60 minutes here · Admission included
Lake Bacalar
You will be able to enjoy the calm waters of this beautiful place. (This is an activity carried out by travelers who purchase the PONTON package)
120 minutes here · Admission included
Fuerte San Felipe Bacalar
Enjoy a panoramic view in this fort.
25 minutes here · Admission included
Bacalar
Travelers will be able to enter the Marmol Spa where they will enjoy the beautiful crystal clear waters and its beautiful nature that will enchant you. They can also go to the letters of BACALAR to take memorable photos. NOTE: TRAVELERS WHO PURCHASE THE PONTOON PACKAGE WILL ALSO BE ABLE TO VISIT THESE POINTS
120 minutes here
Where it starts and ends
Hotel pickup
Pickup is included for all travelers. Pickup begins about 30 minutes before departure.
Options you can book
Bacalar + Beach Club
Bacalar + Beach Club: - 1 hour kayaking - Visit to the Fort of San Felipe (PLEASE NOTE: THIS PACKAGE IS NOT GOING TO PONTOON) Bacalar + Beach Club: - Blue Cenote - Marble Spa (2 hours at the beach club to bathe in the lagoon of the 7 colors) - Bacalar lyrics Pickup included
Bacalar + Pontoon
Bacalar + Ponton: In this package the travelers will travel PONTON through the Bacalar lagoon (2hrs) Bacalar + Pontoon: - Blue Cenote - Marble Spa - Tour in Ponton - Fort of San Felipe Pickup included
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, es
- Ticket
- Mobile Only
- Runs on
- Mon, Tue, Thu, Fri, Sat, Sun
- Group size
- Up to 15 travelers per booking
- Operated by
- krea travel
Know before you go
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
Photos
What travelers are saying
Outty’s summary of the themes that recur across 5 traveler reviews. Written by us, not quoted from reviewers.
The guide
2 mentionsTravelers single out the guide as the reason the experience works.
Photo opportunities
2 mentionsThe views and photo stops come up again and again.
Value for money
1 mentionTravelers feel they got more than they paid for.
Food and drink
1 mentionThe tastings and food stops are a highlight for most reviewers.
Traveler reviews
5 verified traveler reviews for Bacalar. Ratings and reviews provided by Viator and Tripadvisor.
Horrible and dangerous!
It's such a scam.Total waste of time and money. Be prepared to spend almost 12 hours in a bus with no leg room.Watch weather before you go there but it's mostly irrelevant because if you bought it ,you stuck! Nobody will give you back your money even It's flood and hurricane going. We got in the middle of tropical storm and drove there almost 6 hrs under pouring rain to get there and the same amount of time to return back to our hotel. After arrival to the place we found dirty water with garbage floating around. Nobody in a healthy mind will enter in the opened water after tropical rain due to unsanitary and dangerously dirty water condition. By CDC regulations you must stay away from lakes and rivers least for 24 hrs up to 72hrs after big rain due to contaminants washed down in a opened waters and can make you sick or even kill you depends on bacteria. But tour guide strongly encouraged people to go and swim while staying away from it on a shore byself. Very clear but not for tour people.....ha ha,they very gridy and don't want to listen any safety concerns... By the way,after multiple discussions with tour operator about unsatisfactory tour conditions,nobody bother to accommodate us,reschedule tour,give us credit or return our money.We wasted total of $300 and 16 hours of our all inclusive vacation time. People should be very careful to deal with local tour companies,they focused on how to pull out your money and run....Viator did not care much too. Nobody responsible for anything and nobody cares to do somehow acceptable job. Scammers,they lie to people with no sense of sanity. Food is terrible,by the way,too. 2 cups of cold cheep cofee will cost you $16. Never ever again and its dangerous !!! I have pictures from this trip but can't attach it due to no options offered.I am happy to provide it by request!People,stay away!
Response from the operator: We hope you are well, responding to your comment, unfortunately we do not have control over weather issues, since each traveler is responsible for what day they want to take the tour if the weather has been displayed in advance, however there is a record that it was the traveler who has requested to change the date of the tour, even knowing the weather conditions on those days, normally Viator policies do not allow changes to take the service before the date that was reserved, but it was done anyway. The travel hours from Cancun to Bacalar are fixed, the travel time is variable (if there are accidents on the road or rain that cause speed reduction) and in addition the traveler must take into account where they are traveling and the distances between a place and another because it is the traveler who decides if this worth it or not. We're sorry you had a bad experience, but weather conditions are external to what the tour itself offers.
via Viator
Fantastico!
It was a beautiful day, the lagoon was stunning, and the tour guide was very helpful. Worth the long ride
Response from the operator: We are very happy to have been part of your great experience, we appreciate your comment and we look forward to offering you more options of the same quality.
via Viator
Amazing 🤩
Swimming in the Bacalar was amazing I love the Mayan clay sand the water was so warm and I loved that different parts of the water changed colors.
Response from the operator: Thank you very much for telling us about your experience, it is very important for us to know that the attention and service were of quality
via Viator
Good to know
- Duration
- 17.3 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Mon, Tue, Thu, Fri, Sat, Sun
- Price range
- $120 to $135
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 2
- Verdict
- Worth a Look
Why this scores 58
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Bacalar: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Cancun.
How much does Bacalar cost?
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Prices start at $120 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Bacalar take?
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Plan for about 17.3 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.
Is Bacalar worth it?
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It holds an Outty Ranking of 58 out of 100, which we label "Worth a Look". That score blends traveler sentiment (4.2/5 across 5 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.
Can I cancel or reschedule Bacalar?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Bacalar suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 17.3-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Bacalar?
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Around 2 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 17.3-hour experience runs outdoors or after sunset.
Where does Bacalar start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Cancun?
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On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Early Access to Chichen Itza All Inclusive with Valladolid and Cenote Swim, Whale Shark Tour from Cancun, Playa del Carmen, Tulum and Riviera Maya, Small-Group 3 Hidden Cenotes Adventure with Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Cancun?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Cancun?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
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