Atlas Mountains: Imlil Hiking & 3 Valleys Guided Tour

Amazing

Of was an amazing two Day trip. The food, the guide, the view; everything was amazing. I only did not sleep so well, so i was very tired the second Day. Therefore, i panicked a bit during the hike. But Zakaria Guided me very well, so i felt comfortable again :)

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No pick up with no communication or explanation

The provider had confirmed the tour two days in advance but did not pick us up at the hotel with no communication or explanation. Multiple messages both before and after the scheduled meeting time were left without response. My phone call to the stated number was not answered. Grossly unacceptable and obviously unprofessional conduct that seriously wasted our precious vacation time.

Response from the operator: Dear customer Alexander, We regret that you were dissatisfied with this experience, however it is important to clarify the actual circumstances. On the day of the activity, weather conditions were extremely poor, with strong winds and heavy rain. For safety reasons, we were not allowed to operate the tour under these conditions in order to protect all participants. You were informed of this situation via WhatsApp messages before the scheduled departure time. We explained that the activity could not take place due to safety regulations and we offered to reschedule the tour or provide an alternative solution. We regret that these communications were not taken into account in your review. The decision to cancel the tour was made strictly in the interest of your safety and in accordance with professional safety standards. We remain at your disposal for any further clarification. Kind regards, Management Team

via Viator

Fes to Marrakesh 4 day / 3 night private tour with Marwan

My boyfriend and I, from the UK, went on the 4 day, 3 night private desert trip from Fes to Marrakesh with our driver Marwan and couldn’t recommend it and him enough. Each day was packed with lots of activities, such as stops to see local businesses and people and sightseeing stops (e.g. nomads/ camel riding/ music bands/ carpet making house/ a stream in a beautiful canyon etc) and delicious authentic lunch stops. Our first night was in a desert hotel which was incredibly scenic next to the sand dunes, followed by a night in a desert camp accessed by a 45 min camel ride which was an adventurous experience, then a night in a lovely mountain hotel. The hotel staff were all friendly and food was tasty classic Moroccan food, with some unique stop offs to more authentic family run food stops. Marwan was so friendly and informative (fluent in many languages and well versed on Moroccan history/politics etc) and despite his well organised daily itinerary, he tailored every day to our preferences and went above and beyond to meet our needs. Thank you to Marwan and the company for such an enjoyable and enriching 4 days - I couldn’t recommend more and will definitely be using this company again!

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Unforgettable family trip

A really great experience overall. Our driver/guide Monsef was very kind and knowledgeable - he looked after us brilliantly and gave lots of additional colour and history as we drove. The local guides were also great. I had not understood that we needed to pay separately for this, but the cost was reasonable and both tours were very enjoyable. The first night’s accommodation was good. Kind hosts, good food, clean rooms. They also had a lovely pool, but we arrived late and left early so didn’t get to use it. The camel ride and desert camping was exceptional. We stayed in the luxury tents and they were fantastic. Dinner was delicious and the evening campfire was also great - the team led a great party with singing, drumming and dancing. The long drive back to Marrakesh on Day 3 is a bit of a drag, but we had some nice stops and made it back in time for dinner. All in all a fantastic experience, well worth the money. Highly recommended.

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3 day private tour Marrakech to Fez

My family of four booked the 3 day tour from Marrakech to Fez dessert tour. Our tour driver and guide was Marwan. Marwan picked us up promptly at our scheduled time at our hotel with a modern comfortable vehicle. He was extremely knowledgeable about our destinations and his country and was very pleasant to be around. The trip is long consisting of 6 hours of driving the first day, 4 the second and 8 the third so it was a relief to have someone we could trust to be safe on the road. All the stops are interesting and helps break up the trip. We booked the desert luxury trip and the camp is beautiful and the staff go above and beyond to make the experience special. Do not hesitate to book this trip it is memorable!

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