"Astronomical Adventure in San Pedro de Atacama"

Informative and extraordinary

Very nice and informative. A good line up that started with information about stars and space that followed by stargazing. We even got to se Saturnus 🪐, very cool. The night finished with some good photos. The guide was knowledgeable and kind. Recommend :)

via Tripadvisor

Disappointing experience

With one hour’s notice, we were moved from the 10pm to the 8pm tour. We had booked an English tour, but the tour was in both English, Spanish, and Portuguese. Impressive linguistics from the guide, but it meant we spent a lot of time waiting for information we could understand. We looked at a total of 4 objects through the telescopes. We enjoyed these quick viewings, but that’s all you get during the 2 hour experience. The remainder of the time is spent driving to the location, taking photos of yourself with the stars in the background, and watching powerpoint slides of the cosmos with snacks in a crowded room. Bit of an odd experience, not unpleasant, but walked away frustrated to not have learned or seen more of the stars and planets in our sky.

Response from the operator: Dear Guest, We are truly sorry to hear that the experience did not fully meet your expectations, and we sincerely appreciate you taking the time to share your feedback. We would like to explain that your visit took place during a full moon. In astronomy, this is a natural phenomenon that creates significant brightness in the night sky, greatly reducing the visibility of deep-sky objects such as nebulae, galaxies, star clusters, and many fainter stars. During a full moon, even with high-quality telescopes, the number of celestial objects that can be observed is considerably reduced because the Moon's intense light washes out much of the night sky. Under these conditions, the Moon itself becomes the main attraction, offering breathtaking views of its craters, mountains, and lunar seas in remarkable detail, while many other astronomical objects become difficult or impossible to observe. We understand that this may have been different from what you expected, especially if you were hoping to see a wider variety of celestial objects. Our team always adapts each astronomy session to the natural sky conditions of the night to provide the best possible experience within the limits imposed by nature. Your comments are greatly appreciated, as they help us continue improving and better explain how the Moon's phases influence astronomical observations. We hope to have the opportunity to welcome you again during a new moon or crescent moon, when the exceptionally dark skies of the Atacama Desert reveal the full beauty of the Milky Way and countless deep-sky objects. Thank you once again for visiting us and for sharing your experience.

via Tripadvisor

Horrible

Horrible company. Horrible interaction as in actually none. No response to any question. I want my money back. Did I say Horrible?

Response from the operator: I’m really sorry to hear about your experience — this is definitely not the level of service we aim to provide. I completely understand your frustration, especially if you haven’t received a response to your questions. Please accept our sincere apologies for the lack of communication. We may have experienced a delay or missed your message, but that’s not an excuse, and we truly regret the inconvenience caused. We’d like to help resolve this as quickly as possible. Could you please share your booking details or the email you used so we can review your case right away? If a refund is appropriate, we will process it promptly. Thank you for your patience, and again, we’re very sorry for this situation.

via Viator

09/01/2026

We joined the stargazing tour in Atacama, which started at 9:30 PM, and it was truly amazing. On the way, we already saw stunning stars, and our guide was extremely patient, knowledgeable, and explained all the constellations clearly. He also helped us adjust the telescopes to ensure everyone could see and understand what they were looking at. The tour even provided a variety of snacks, which made the experience even more comfortable. The entire process was very well organized and enjoyable. The only small improvement could be giving advance notice for later start times. Overall, it was an excellent experience and definitely worth joining.

via Tripadvisor

Bad pickup and mediocre experience

Pick up experience was an uncoordinated disaster (originally told the wrong time, then they were late to pick up at the correct time, also picked up in the same place as like 4 other companies), and only communication in Spanish. First stop was to take pictures with the stars, which was nice, they then shared a link on their Instagram a few days later so you could download the pictures. Next was a presentation about the solar system and stars, but it was not very lively and did not contain any more information than a science class for small children. Snacks and drinks were provided here. Finally, we got to look at the stars, they have two telescopes and the astronomer would point them at stars and let us lineup to look. I heard other tourists who told me about better scientific explanations and smoother pick ups, so I would honestly recommend booking this tour with a different company - there are many many choices.

via Tripadvisor