7-Day Tour of Lima, Machu Picchu, Rainbow Mountain and Cusco

Group tour of nurses from the U.K.

There are 33 of us nurses from the U.K. on a group tour to Lima, Cuzco, Machu Picchu and Puno for almost two weeks. We also visited the rainbow mountain and lake Titicaca. We had a fantastic time exploring beautiful places, learning history, visiting the fascinating archeological sites, understanding the culture and enjoying the company of avd meeting wonderful people of Peru. Inca Trilogy tours looked after our group very well from start to finish. The staff who accompanied us on a tour - Camila, Nicolle, Ashley and Swan were amazing! They worked above and beyond round the clock to ensure we had the best experience - from transport, to guided tour, to lunches etc. Going to Peru was a bit challenging due to the high altitude related sickness and headache, and you’d need a reliable tour company - and Inca Trilogy delivered an excellent service all throughout. Highly recommenced!!! Thank you so much for the phenomenal experience!

via Tripadvisor

7 day tour of Peru

It was a life changing experience. So worth the money spent and we got to see the sites we dreamed of.

Response from the operator: Thank you so much, Christie! 💛 We’re thrilled to hear your 7-day adventure through Lima, Cusco, Machu Picchu, and Rainbow Mountain was life-changing 🌄✨ Your words truly inspire us to keep creating unforgettable experiences. 🙌

via Viator

Disaster

This tour was a painful mess for me. It's not a private tour and the entire itinerary is subpar and seems to have been designed for backpacking kids. Everything was very low quality. I had to constantly work behind the scenes and pay other people and businesses to upgrade my activities so that it wasn't a disaster. I eventually just abandoned the tour and proceeded on my own. This tour and company book the lowest quality accommodations and services. Steer clear. The agent tried to assist me via text but she could only do so much because the company owner was not active and could not be contacted.

Response from the operator: You did indeed book your trip with us; however, the information stated in your review does not reflect the reality of what occurred. From the very beginning, all reservations were managed exactly as outlined in the itinerary you received prior to your purchase. The hotels — all 3-star category — were presented to you in advance and approved by you before we proceeded with confirmation, as clearly stated in our service description. Our tours are personalized, with carefully planned itineraries, qualified guides, and private or shared tourist transportation as contracted. In your case, every activity and visit was delivered as agreed. If you later chose to modify part of the itinerary on your own and hire additional services from third parties, that was a personal decision outside of our organization’s responsibility. We would like to emphasize that, throughout the entire process, our team maintained constant and professional communication, addressing your concerns and supporting you even in situations beyond our control. Unfortunately, on several occasions, our staff — guides, drivers, and office team — were subjected to inappropriate comments and attitudes from you. Nevertheless, we always attended to you respectfully and worked to provide immediate solutions whenever an issue arose. It’s important to note that the accommodations and other services we offer are part of strategic partnerships with local operators who are committed to maintaining high-quality standards. Should any issue occur, our policy is to address it promptly and efficiently, as was done in your case. At Inca Trilogy Tours, we work every day to deliver safe, authentic, and quality experiences while honoring what we promise. We do not believe it is fair for negative reviews to be posted based on minor details or personal preference differences, nor for the publication of a review to be conditioned upon receiving a refund. Our commitment to every traveler is to offer our very best, and we will continue doing so with the same dedication and transparency that define us.

via Tripadvisor

Indicate to everyone!

The Inca agency trilogy tours gave me all the assistance I could want!! Cleared all my doubts! The guides are very attentive and explain everything about the Inca culture. The places are beautiful but the agency definitely improved our experience! Indicate to everyone

Response from the operator: Muito obrigado por compartilhar sua experiência! Ficamos muito felizes em saber que a Inca Trilogy Tours superou suas expectativas e que os guias foram atenciosos, oferecendo explicações detalhadas sobre a cultura inca. Nos esforçamos para tornar cada passeio ainda mais especial, e é gratificante saber que conseguimos fazer a sua experiência ainda melhor. Agradecemos muito pela recomendação e esperamos poder recebê-los novamente para mais aventuras no Peru! 🌟😊

via Tripadvisor (translated)

Incredible holidays touring several cities in Peru

It's a very reliable company. Every time we asked something we were answered instantly in the Whastapp group, before and during the holidays. We had an amazing time, all the activities in Peru exceeded our expectations. Excellent guides, super comfortable transfer vehicles, cute hotels. If we ever return to beautiful Peru, it is very likely that we will hire Inca Trilogy again. A big hug to the whole team!

Response from the operator: ¡Muchísimas gracias por tu increíble comentario! Nos llena de alegría saber que tu experiencia con Inca Trilogy Tours fue tan satisfactoria y que pudimos superar tus expectativas. ¡Es un verdadero placer saber que todo, desde la comunicación hasta las actividades, los guías y los traslados, fue de tu agrado! Nos encantaría acompañarte nuevamente en futuras aventuras por el hermoso Perú. ¡Será un honor recibirte de nuevo y seguir creando recuerdos inolvidables! Un fuerte abrazo a ustedes también, y gracias por confiar en nosotros. 😊🌟

via Tripadvisor (translated)