2 Days Wildlife Safari in Mikumi National Park

Super recommend!!

This experience was amazing! From all the contact with Majenda before the trip, always super available and attentive to our needs, anticipating some questions, to the safari itself. Being in touch with Majenda meant total disinterest with transfers and all the logistics involved in the experience (we were in Zanzibar). The safari itself went super well, we were able to see all the animals several times. The Ino, who was who accompanied us the two days, was super well disposed and available and allowed us to enjoy without rush and the sound of silence / nature. In summary: super recommended even as a contact for other travel matters in Zanzibar/ Dar Es Salaam.

Response from the operator: Olá amigo, Foi muito bom trabalhar consigo e fico feliz que tenha gostado dos nossos serviços. Estou ansioso por lhe oferecer outras opções de safari na Tanzânia quando tiver tempo para voltar. Muito obrigado por ter vindo

via Tripadvisor (translated)

Incredible experience!

We went on a two-day safari to Mikumi Park. Benson, our guide, was very kind, he showed us everything we needed to see and explained things. We stayed in a beautiful room without windows to admire the view, something that was not planned because more room in the park, but Watu safari was able to keep its commitments and reaccommodate us as requested. It was a unique and incredible stay spent as a couple! The meals are delicious and the breakfast is hearty! I recommend this agency, they take care of everything from start to finish, they came to pick us up from the hotel in Dar es Salaam and took us to Mikumi Park. Same goes for the return. We were able to have lunch in Morogoro on the return to a local restaurant. Thanks again!

Response from the operator: Bonjour Margaux, ravi d'apprendre que vous avez aimé nos services. Nous vous souhaitons la bienvenue à nouveau, ce serait formidable de vous servir lors de vos prochaines vacances en Tanzanie. Karibu Tena

via Tripadvisor (translated)

Great Safari Experience!

We spent 2 days in Mikumi Nationalpark with Majenda and his wife and it was absolutely awesome! Majenda picked us up from Dar Es Salaam and after we arrived in the park, we built up our tents and went for the first drives. He has a lot of knowledge about the animals and answered all our questions. In the evening his wife made super delicious food for us. They were really kind, caring and made us feel safe. Eventhough we had issues with the payment, Majenda found a solution for us. In addition, they were totally transparent with their prices! We would definitely recommend a Safari trip with them. :)

via Tripadvisor

Dissapointed

Unprofessionalism and disappointment guaranteed. My family and I experienced a nightmare with Watu Safaris managed by this man called Mr. Majenda. What was supposed to be a relaxing and memorable getaway with my two year old son and husband turned into a horrible cascade of unpredictable and disappointing events. Before the trip: Mr. Majenda and I were in good communication and he seemed quite courteous and civil. We arranged the trip for July 19th and 20th. We were to be picked up from Dar-es-salaam at 5:30 am and be driven to Mikumi to spend the day, sleep in the premises and continue our safari the next morning. Two days before the safari, I emailed Mr. Majenda to make sure if all plans were in order and he assured me like the professional I thought he was that all is well. He told me that my driver would contact me to make arrangements. I didn't hear from the driver so I contacted him the night before the trip. The driver had no idea about the trip. He told that he thought it was for the 29th and not the 19th. Mind you, Mr. Majenda had prepared my invoice with the correct dates and all emails had the dates of the safari as subject. So the driver then asked me to wait so he can clarify with his boss Mr. Majenda. They somehow managed to hire another driver from a different company right around midnight. I was notified by text about this new driver situation. Day of the trip: We woke up early to prepare and were ready by 5am. Time of pick up arrives and no show. So I call the new driver. He picks up the phone, surprise! I had just woken him up. He told me he was not briefed about the pick up time and that he was on his way. I honestly think this guy was innocent in all this. So we get around 6:15am and head out. We arrive at Morogoro and meet Mr. Majenda at Watu Safaris offices to complete our payment. He says sorry without any explanation and proceeds to deduct the payment. We head to Mikumi. At this point, I am already very dissatisfied and honestly feeling let down. What else could go wrong? At Mikumi park: We arrive at the gate, present our IDs and ask for our booking for lodging that night. Guess what? None of that exists! After almost an hour of calls, no success as to where we were going to spend the night. Our entrance fees were supposed to be covered in our safari package but we ended up paying out of pocket to get into the park. At this point, I was expecting at least a call from Mr. Majenda but nothing. Two hours later, I decide to call him. I was very furious. He gave me a half type of apology and blamed it on his driver for mixing up the dates. I told him to own up for God's sake! He said that they had booked us at a hotel nearby to spend the night and that "it was more expensive than the lodges" that we were originally supposed to stay in. I was so disgusted. If I wasn't pregnant and also with a 2 year old, we would have driven back home the same day. We ended up staying at that hotel and completed the trip next morning. We did not get a personal apology from Mr. Majenda, nor did he call us to make sure we were okay. He didn't care about us after getting his money. The only thing he did was pay for the hotel bill including all meals and offered to reimburse us our entrance fee. I understand that some things can go wrong when planning a trip but in our case, all things went wrong and for this reason I do not consider Mr. Majenda a professional.

Response from the operator: Hello Joan, Thank yo for the review and concerns about our services Note that no one plans to fail or disappoint a customer. Very sorry that your trip had to be like this after all the planning and arrangements we had already made for it. - The first driver already prepared and after the date mix up (which was a typing error during our communications 6 in preparations for the trip) we managed to get another vehicle for the safari, you do not just get a car and not brief the driver about pick up time or the trip, all pick up start from 05:30 hours to around 06:30 hours so in average you were picked on time. - On the day of the trip there was problem with our payment cards at the gate, we had other guests too in the park who their fees were not yet paid too and to make your entry quick we asked you to make payment for your fees to save time rather than waiting and these were refunded to you. So it was not a delay to you only but to everyone we were to pay using our cards. - I personally did make hotel reservations at the Mikumi Park cottages about 6 days before the trip and i was surprised too that there were not room for you, that's why we had to call the park and see what happened. They had park authority guests and that all bookings were taken including your room too and somehow they replied we had a room while making the booking. In that case i had to find a room outside the park where you stayed for the night. - We already had a long talk on the phone about the situations and i tried my best to explain what happened. I would still apologize again for having this experience but to assure you that we don't plan for bad experiences to happen and sometimes hap shittens in a way that we can not control. - The money you paid it was never "my money" this was your money to pay for all the services you were to use and whatever left is for our service charges to organize the trip. You paid 900,000 tsh out of which i paid 790,000 for the car for 2 days (395,000 per day), paid for your entry fees 2 days 22,000, paid for your accommodation and dinner 102,000. This makes total costs paid for your trip is 914,000, which is 14,000 plus more than what you paid. This is just to show you that it was not for money, it is just that sometimes things happens in a way that you never expect. Again i'm sorry for whatever happened to make your trip a bad experience, we strive to provide great experience and yours was not the one we expected.

via Tripadvisor

Our first Safari was an amazing expiriance

This was the first Safari in our lives and we saw so many wild animals, which we just knew from books and documentary films on Discovery Channel. So it was very exciting for us. We saw lions, elephants, giraffes, impalas, zebras, monkeys, gnus, crocodiles and most of the animals were in groups. We were also amazed by beautiful nature in the Mikumi park. We slept in acottage in the park, which was wery pleasent and clean. We also ate in the park and the food was very delicious...

via Tripadvisor