Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus
Zhangjiajie, China

Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus

Outty Ranking 57 3.9 · 11 traveler reviews4 hoursFrom $59
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Outty Ranking

57/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

3.9/5

Based on 11 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus worth booking?

Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus is a 4-hour experience in Zhangjiajie, China, from $59 per person. It scores 57 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.9/5 rating across 11 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
57 / 100
Rating
3.9/5 (11)
Duration
4 hours
From
$59 per person

The Outty verdict

It ranks #7 of the 7 similar experiences we compared in Zhangjiajie, with an Outty Ranking of 57. At $59 it costs less than the typical similar option ($124), so it is strong value. Best for families and anyone who wants flexible plans.

Prices and availability checked

Among the three Lines in Tianmen, A and B are the most popular. However, they are affected by maintenance on the Grand Cableway. As such, visitors cannot take the cableway for the entire journey and must transfer to the eco-bus between the Middle and Upper Stations. Line B: Shuttle Bus to Mountain Gate → Uphill Tianmen Cave Express Cableway to Tianmen Cave → Uphill Transmountain Escalator to Mountain Top → Downhill Transmountain Escalator to Tianmen Cave → Downhill Eco-bus Ride to Cableway Middle Station → Cableway to Lower Station. Kind Notice: For Line B, after returning to Tianmen Cave Square, tourists may also choose to take the Tianmen Cave Express Cableway downhill to the Mountain Gate instead of Eco-bus. Line A: Mountain Cableway Lower Station to Middle Station → Uphill Eco-bus Ride to Tianmen Cave → Uphill Transmountain Escalator to Mountain Top → Downhill Transmountain Escalator to Tianmen Cave → Downhill Tianmen Cave Express Cableway to Mountain Gate → Shuttle Bus back.

What you get

    About this experience

    Among the three Lines in Tianmen, A and B are the most popular. However, they are affected by maintenance on the Grand Cableway. As such, visitors cannot take the cableway for the entire journey and must transfer to the eco-bus between the Middle and Upper Stations. Line B: Shuttle Bus to Mountain Gate → Uphill Tianmen Cave Express Cableway to Tianmen Cave → Uphill Transmountain Escalator to Mountain Top → Downhill Transmountain Escalator to Tianmen Cave → Downhill Eco-bus Ride to Cableway Middle Station → Cableway to Lower Station. Kind Notice: For Line B, after returning to Tianmen Cave Square, tourists may also choose to take the Tianmen Cave Express Cableway downhill to the Mountain Gate instead of Eco-bus. Line A: Mountain Cableway Lower Station to Middle Station → Uphill Eco-bus Ride to Tianmen Cave → Uphill Transmountain Escalator to Mountain Top → Downhill Transmountain Escalator to Tianmen Cave → Downhill Tianmen Cave Express Cableway to Mountain Gate → Shuttle Bus back.

    What's included

    Included

    • Line B: Up: Tianmen Cave Express Line/ Down: Tianmen Mountain Cableway.
    • Line A: Up: Tianmen Mountain Cableway/ Down: Tianmen Cave Express Line.
    • Admission Ticket to Zhangjiajie Tianmen Mountain.
    • IMPORTANT: Enter with your passport or the QR code we provide. No paper ticket.
    • Line C: Roundway: Tianmen Cave Express Line.
    • Children under 14 can get free admission tickets from the on-site ticket counter.

    Not included

    • NO guide service
    • NO transportation

    What you'll see and do

    1. Tianmen Mountain National Forest Park

      -Take the Cable Car:Ride on the world's longest cableway to enjoy the panoramic views of the mountains, forests, rivers and the 99 Bending Road. -Walk on the Glass Skywalks:Challenge yourself and experience the excitement and thrill of walking on the clouds and looking down at the deep valley below. -Climb the 999 Heaven Staircases:Climb the staircases to reach the Tianmen Cave, and enjoy the sense of achievement and the beautiful scenery along the way. -Explore the Gui Gu Walkway:Enjoy the mist swirling and the unique feeling of being in the middle of the cliff.

      Admission included

    Where it starts and ends

    Meeting point

    Tianmen Mountain National Forest Park

    Tianmen Mountain Ticket Station, Yongding District, Zhangjiajie, Hunan, 427000, China

    Hotel pickup

    No pickup: everyone meets at the start point.

    Ends at

    Tianmen Mountain National Forest Park · Tianmen Mountain Ticket Station, Yongding District, Zhangjiajie, Hunan, 427000, China

    Options you can book

    • Glass Bridge& Mt. Tianmen Tour

      Mini group Tour: No Shopping. Route: 1-Day to Zhangjiajie Grand Canyon Glass Bridge & Mt. Tianmen and Cave by a round-trip ropeway ride. Duration: 9 hours Inclusions: English-speaking guide and driver, entry tickets and cable CARS, pickup and drop-off from your hotel lobby.

    • 2-Day Zhangjiajie Group Tour

      Mini group Tour: No Shopping. Route: D1: Forest Park, Bailong ELEVATOR, Avatar Mountain, Mt. Tianzi; D2: Grand Canyon, Glass Bridge, Mt. Tianmen. Duration: 2 days Inclusions: English-speaking guide, driver, entry tickets, Bailong ELEVATOR, cable CAR, shuttle bus, pickup &drop-off at your hotel lobby

    • Line C with Round-way Cableway

      E ticket;: Roundway: Tianmen Cave Express Line

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 15 travelers per booking
    Operated by
    Travel China Guide

    Know before you go

    • Public transportation options are available nearby
    • Travelers should have at least a moderate level of physical fitness

    Photos

    Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus, photo 2Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus, photo 3Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus, photo 4Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus, photo 5Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus, photo 6Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus, photo 7

    What travelers are saying

    Outty’s summary of the themes that recur across 11 traveler reviews. Written by us, not quoted from reviewers.

    Photo opportunities

    3 mentions

    The views and photo stops come up again and again.

    Physical effort

    3 mentions

    Expect real walking or climbing: reviewers mention the effort involved.

    The guide

    2 mentions

    Travelers single out the guide as the reason the experience works.

    Traveler reviews

    11 verified traveler reviews for Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    6
    4 star
    1
    3 star
    2
    2 star
    1
    1 star
    1
    Sort
    Uelton_C · October 2026

    Excellent service package

    The purchase was super easy and with local technical support! The person called me via WhatsApp to sort out details of my service!

    Response from the operator: Thank you so much for your lovely review! We’re glad that your Tianmen Mountain ticket booking process went smoothly and our team could reach out to you via WhatsApp to confirm all details. Wish you a wonderful time visiting Tianmen Mountain!

    via Viator (translated)

    andrewhA6008MA · August 2026

    Easy to navigate no guide needed!

    Very easy to navigate to cable car via ride hailing apps. Signs guide you easily and following the crowds. Escalators for the more vigorous areas are available. Hiking the stairs is epic though try to tough it out!

    Response from the operator: Dear andrewhA6008MA, Thank you very much for your wonderful review! We’re delighted our ticket booking service helped you enjoy Tianmen Mountain smoothly. It’s great to know you had an amazing experience with the cable car, escalators and hiking. We truly appreciate your sharing and look forward to welcoming you again! Best regards,

    via Tripadvisor

    Safari11381269249 · July 2026

    Nice people it's worth visiting and exploring mountains, Avatar area

    Very nice nature nice area and green view

    Response from the operator: Dear Valued Guest, Thank you so much for sharing your experience of Tianmen Mountain in Zhangjiajie with us! We are delighted that you enjoyed the stunning natural scenery, lush green views and the breathtaking Avatar landscape during your visit. It warms our hearts to know our team provided pleasant service when arranging your entrance tickets for this famous mountain attraction. We will keep improving our booking service to bring you an even smoother travel experience for your future trips across China. Looking forward to assisting you again on your next adventure! Best Regards

    via Tripadvisor (translated)

    Andrea_L · November 2025

    Massive tourist trap

    Horrible experience and a massive tourist trap! We had tickets for 3pm and ended up guessing until around 6pm so when we finally made it to the mountain it was dark and we were not able to do the tour. Additionally, the cable is under construction so we had to go on an extremely dangerous busride to get to the mountain. Would NOT recommend!

    Response from the operator: Dear Andrea, Thank you for your feedback, and please accept our apologies for the long queues and overcrowding you experienced. As a ticket booking agency, we successfully secured your entrance tickets as requested. However, we regret that the waiting times and cable car operations are managed by the scenic area and were beyond our control. Your feedback is highly valuable to us. To enhance future experiences, we will now proactively recommend that all clients select earlier time slots to minimize the risk of crowds and delays. Nonetheless, we sincerely hope you were still able to enjoy your time exploring Zhangjiajie and China. Best regards,

    via Viator

    Disfrutator · October 2025

    Tips for a great experience in Tianmen Mountain

    The service of Travel China Guide was excellent, I would certainly recommend them, and the five stars goes to that. As for the experience itself, it will all depend on the weather and the crowds. We were quite lucky the sky opened up at around noon just in time to see the cave (we saw nothing but fog at the summit, waited for two hours and decided to descend to the cave). And in our case, the crowds were manageable. The Tianmen cable car ride is just amazing, you might want to practice your prayers before boarding, as the altitude it reaches is phenomenal. That alone is worth the tour. To simplify so much confusing information online: buy the Line A route, board the cable car from the city to the summit, then descend using several escalators to the cave, then descend the 999 steps to the base of the stairways where you will take a shorter and faster cable car to a different landing point at the base of the mountain. Then take the shuttle bus across the city to where you started. The opposite way will start with the short cable car, and force you to climb the 999 steps, which is a pain... Also, as of this date, the 99 curve road used to avoid the shorter cable car is being repaired, so it's closed. Wondering why such simple info is hard to get online :)

    Response from the operator: Dear Disfrutator, Thank you so much for your wonderful review and for awarding us five stars! We're thrilled to hear that you enjoyed our service and would recommend Travel China Guide. You’ve made an excellent point—the experience at Tianmen Mountain truly depends on weather and crowd conditions. We're glad luck was on your side and the skies cleared just in time for you to see the famous cave! It sounds like you had an unforgettable day, especially with that breathtaking cable car ride. Your detailed route explanation is incredibly helpful for future travelers. Many struggle to find clear information online, so your advice on choosing Line A and starting from the city cable car is pure gold. We truly appreciate you taking the time to share these insights. We hope to assist you again on another adventure in China soon! Warm regards,

    via Tripadvisor

    Good to know

    Duration
    4 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Price range
    $59 to $248
    Hotel pickup
    No pickup, meet at start point
    Booked in 30 days
    4
    Verdict
    Worth a Look

    Who runs this experience

    Operated by Travel China Guide, who run 20 experiences we rank across 5 cities, with an average Outty Ranking of 58.3.

    See everything Travel China Guide runs

    Why this scores 57

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)68
    Review evidence (18% weight)47
    Booking momentum (14% weight)38
    Value for money (12% weight)52
    Listing quality (10% weight)85
    Local standing (8% weight)5
    Booking flexibility (8% weight)100

    Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Zhangjiajie.

    How does Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus compare to similar tours in Zhangjiajie?

    +

    It ranks #7 of the 7 similar experiences we compared in Zhangjiajie, with an Outty Ranking of 57. At $59 it costs less than the typical similar option ($124), so it is strong value. Best for families and anyone who wants flexible plans.

    Who is Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus best for?

    +

    It suits families and anyone who wants flexible plans best, based on its 4-hour length, all-ages access and free cancellation up to 24 hours before.

    Is Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus good value?

    +

    Yes. It starts at $59, below the $124 typical for similar experiences in Zhangjiajie.

    How much does Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus cost?

    +

    Prices start at $59 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Zhangjiajie usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus take?

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    Plan for about 4 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Zhangjiajie is not rushed.

    Is Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus worth it?

    +

    It holds an Outty Ranking of 57 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.9/5 across 11 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Zhangjiajie, and how flexible the cancellation terms are.

    Can I cancel or reschedule Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus?

    +

    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus suitable for kids and families?

    +

    Yes, all ages are welcome. Families should still weigh the 4-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus?

    +

    Around 4 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Zhangjiajie can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

    +

    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Zhangjiajie and add a light layer if any part of the 4-hour experience runs outdoors or after sunset.

    Where does Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus start and how do I get there?

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    The exact meeting point and directions are on your voucher once you book, and they sit in central Zhangjiajie within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Zhangjiajie?

    +

    On Outty we rank every Zhangjiajie experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include 1-Day Best Mini Group & Private Tours to Mt. Avatar & Forest Park, 1-2 Days All-inclusive Tours: Mt Avatar, Glass Bridge, Mt Tianmen, 2-Day Private Tour to Mt.AVATAR & Glass Bridge & Mt.Tianmen. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Zhangjiajie?

    +

    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Zhangjiajie?

    +

    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

    +

    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus?

    +

    Included: Line B: Up: Tianmen Cave Express Line/ Down: Tianmen Mountain Cableway; Line A: Up: Tianmen Mountain Cableway/ Down: Tianmen Cave Express Line; Admission Ticket to Zhangjiajie Tianmen Mountain; IMPORTANT: Enter with your passport or the QR code we provide. No paper ticket; and Line C: Roundway: Tianmen Cave Express Line. Not included: NO guide service; and NO transportation. Always check the voucher for the final list before you travel.

    Where is the meeting point for Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus?

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    The experience starts at Tianmen Mountain National Forest Park, Tianmen Mountain Ticket Station, Yongding District, Zhangjiajie, Hunan, 427000, China. Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.

    Will I get instant confirmation and a mobile ticket for Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus?

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    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    What happens to Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus if the weather is bad?

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    It generally runs rain or shine, so dress for the forecast in Zhangjiajie. Standard cancellation terms apply: free cancellation up to 24 hours before the start.

    What do travelers say about Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus?

    +

    Across 11 reviews averaging 3.9 out of 5, recurring themes include photo opportunities, the guide. The views and photo stops come up again and again. One thing to know: Expect real walking or climbing: reviewers mention the effort involved.

    What booking options are available for Zhangjiajie: Tianmen Mountain Ticket with Cable Car & Shuttle Bus?

    +

    There are 3 options to choose from, including Glass Bridge& Mt. Tianmen Tour, 2-Day Zhangjiajie Group Tour, Line C with Round-way Cableway. Prices and start times differ by option, so compare them on the booking screen.

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