World B+ (Zipline 18 Platforms + Roller + Sky Walk with World Set Menu )

Not worth all the waiting

Concept is great. Organization and efficiency very poor. They totally overbook so you will spend most of the time waiting. They still use excel check in lists so everything is manual and very very slow. We arrived at 945 for a 10 am booking- stood in line for 1 hour even with a prepaid booking. Then any other hour before our security briefing. They should increase their staff by 200 percent , add software allowing booking check ins while standing in line and much more clearer instructions. Create expectations on number of visitors when you book so at least one is prepared. In other similar activities around the world the whole point of pre booking a slot is not to have to wait and that the tour operator can prepare. They failed . If you book with hotel transfer the wait is double as there is also a line for organization of this. As for the actual activity by 1205 we had done one luge ride which honestly with two teenage boys is not worth it. Looks amazing online but takes three minutes and no racing or fast enough for adrenaline. By 1405 ( we had booked the two hour b package) we had finished the main zip lining event and didn’t have the energy to stay for the roller ride which had another 30 pax in line waiting by the time it was our turn. The staff at the zip line were the only positive experience about Hanuman. They were great friendly and pushed us to our limits. They were very professional and made us smile and feel safe. We are at three monkees after! Great! If I had to do it again- I probably wouldn’t.

Response from the operator: Dear Guest, thank you for your honest feedback. We are thrilled you loved our zip-line team and your meal at Three Monkeys! However, we are deeply sorry for the manual check-in delays, overcrowding, and the frustration your family experienced with the luge and roller wait times. Your suggestions regarding check-in software, digital booking, and staff expansion are incredibly valuable, and we are sharing them directly with management. We want a pre-booked slot to mean a seamless experience, and we clearly missed the mark. We hope you will consider giving us another chance to show you a much faster and better-managed adventure.

via Tripadvisor

Great experience!

Amazing! Great adrenaline rush.

Response from the operator: Thank you so much for the amazing review! We are thrilled we could give you that perfect adrenaline rush. We hope to welcome you back soon for more high-flying thrills in the jungle! 🏎️💥✨

via Tripadvisor

Great experience

This is a seamless experience. It’s well managed and executed. One warning - if you are not great at climbing up steep hills this may be a challenge. You need to walk up a fairy steep path to get access to the skywalk, the roller zip and the zip lines. You need to take your own water up the hill with you. The staff are excellent. I felt safe throughout and had no qualms watching my family go over the zip lines or down the abseiling ropes in front of behind me. We were in great hands. The included buffet meal is tasty but be aware that drinks are extra (including water).

Response from the operator: Thank you so much for the detailed review and the helpful advice for future guests!We are thrilled to hear that you had a seamless, well-managed experience and felt completely safe with our team while watching your family take on the ziplines and abseiling. Your warnings about the terrain are incredibly valuable. Because our park is built into a natural, steep jungle hillside, the walk up to the Skywalk, Roller, and zipline stations can certainly be physically challenging. We appreciate you reminding guests to pace themselves, bring water up the hill, and note that drinks are an additional charge at the buffet. Thank you again for your balanced feedback, and we hope to welcome your brave family back for more adventures soon! 🌳🧗‍♂️✨

via Tripadvisor

Safety, Fun, and Heartwarming Service – A Must-Do in Phuket!

My daughter wanted to have some thrilling experience in Phuket, Jungle zipline adventure is surely a must-do. We consulted Google AI, a list of different options popped up; the decision of going to Hanuman World turned out to be one of the best we made during our trip. - A personal touch beyond the rule : The day before Hanuman World, we went on a speedboat tour to nearby islands (Khai / Phi Phi / Bamboo), my wife suffered from severe seasickness and vertigo, she didn't feel well enough to join us at the park. The situation was explained to one staff member called Miew, despite the official rules, they showed such kind understanding, and refunded my wife's ticket. We truly appreciated this exceptional personal touch before we even entered the park. - Safety & Fun : I was a bit nervous about safety before we started jungle zipline, especially for my daughter. However, watching how they carefully buckle and unbuckle at every platform, slowly let go of my worries. Apart from that, the coaches were trying to create a fun and relaxing vibe, people were laughing and shrieking with joy all around us. My daughter absolutely loved the adventure. - Exceptional care : A small incident happened during the zipline, due to nervousness at very beginning, the cable was accidentally touched, the friction caused a small cut on my little finger. Once we finished the course, their staff immediately brought out a first-aid kit. A coach named Berm, rinsed the wound, applied iodine, and wrapped it with a clean bandage. I was really impressed by how they took care of every customer. Thank you again, Hanuman World, for the happy memories brought to our family, and for every small and heartwarming detail experienced by our family!

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Fun and thrilling experience — kids will absolutely love it!

Hanuman World is an amazing adventure park with lots of exciting activities for all age groups. The experience itself is brilliant — well organized, very safe (much safer than most adventure setups you find in India), and the staff are professional and friendly. Kids had a fantastic time, and there are plenty of options for everyone — from ziplining to sky walks and other fun challenges. The only downside is that photos are quite expensive — 161 Baht per soft copy, and they don’t provide any hard copies. Still, the overall experience more than makes up for it.

via Tripadvisor