Waterfalls of Damajagua from Puerto Plata

Country World Adventures - Dama jagua Falls

Excellent excursion as always! Pick up on time and team very courteous. The prices are very reasonable, and I have gone to this location for different excursions - 4 times so I am a repeat customer. The proprietor is Daniel Kapperich and he delivers a great time. Everything you need is at his facility. *The waterfalls are located at a different site, but it was well worth going to them on a hot day. The cool water was so refreshing.

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Strenuous Vertical Hike - Injury likely

Booked this excursion through Virgin Voyages and the description was not well worded. The “short hike” is more accurately described as a 30-40 minute climb. I am in my mid 40’s and live an active lifestyle but I do have to use knee supports with strenuous physical activity. Admittedly, I do not work out regularly, strong cardio is required to achieve this hike without struggling. I would have appreciated knowing in advance that this excursion requires a strenuous vertical climb as part of the “short hike”. The guides do advise and encourage you to stop and rest if needed. The humidity was extremely high on Feb 14, 2026 as it rained that morning. There is a couple places with benches to stop and rest as a group on the way up. They do provide one bottle of water to take on the trail. You are not allowed to take anything else with you on the trail. Lockers are provided on arrival. Once at the top of the climb, you have to discard your water bottle ( don’t worry it will be empty by then anyway). Here you begin the descent to the first waterfall. This requires going down wooden ladders. About 15 rungs. There is no other way. The ladder is the only way. At the bottom of the ladder, you enter the river. The rest of the way is in the river. At each waterfall, you slide down the waterfall (or jump at the last one) The guides give a very brief, not well worded instruction on how to slide. ⚠️ About 1/2 our group of 30 were injured in some way on this excursion ⚠️ From cuts and scrapes to severe bruises to fractured tail bones. Once you enter the river from the ladder there is no other option to get down/out than taking the waterfalls. THIS SHOULD BE PART OF THE DESCRIPTION ‼️ Now for the good parts: It was beautiful! The river is warm, clear and the rock formations were really a site to see. Once out of the River/forrest they serve a very authentic lunch of local cuisine. Not fancy, but very good food. There is bottled water provided and alcohol available for purchase. There is restroom facilities and a changing area. The guides are friendly but the whole tour is very rushed. Kind of felt like cattle being herded. We also did the ATV “adventure”. Meh… it goes across the river a couple times but other than that pretty boring. Through a cow field (yes, lots of cows) and through a small village.

Response from the operator: Thank you for taking the time to share your experience. However, we need to clarify that the excursion you describe was booked through Virgin Voyages, and was not operated by Country World Adventures directly. We are an independent local tour operator, and our tours are not booked directly through cruise ships. Guests book with us through our own channels and selected online tour platforms. Because of this, your review appears to describe an experience with a different provider / booking source, and it is unfair for these comments to be posted on our company page, as they may mislead future guests and negatively affect our business. We also want to clarify that Country World Adventures is not the Damajagua Waterfalls National Park itself. While we may organize excursions to the waterfalls, park operations, park rules, trail access, and waterfall conditions are managed separately by the national park. We respectfully ask that you please verify the operator of your excursion and consider removing this review from our page and reposting it under the correct company or booking provider (Virgin Voyages / the corresponding operator), so that future guests receive accurate information. Thank you for your understanding. — Country World Adventures

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A MUST while in the DR

What an absolutely fantastic experience. Our guide was incredible and hilarious. We had the opportunity to jump and slide down the falls multiple times. Hike was moderate strenuous to be honest mainly just the uphill aspect but they takes multiple breaks on the way up. Wish we could have done all 21 falls instead of just 7.

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Good

Safe and enjoyable jump/swimming/sliding through waterfalls. 20 minute drive from main place to waterfall outpost, then 40 minute walk to waterfalls themselves. Very busy depending on the amount of cruise ships in port at that moment.

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Save your money and time

Would not do this again. SO crowded. Standing in line in the hot sun for hours in a helmet and life jacket to eventually freeze in the water doing a couple of waterfalls. Total chaos when we arrived. They gave us keys to a locker filled with someone else's stuff. Chaotic getting equipment. Food afterwards was crap. No place to easily change after. Not a fun experience.

Response from the operator: Dear Christie L, We are very sorry to hear that your Waterfall Adventure was not as expected, but we don’t think that you’ve did this excursion through Country World Adventures (us). We have checked ALL bookings from March 2023, which is the month you’ve indicated that you did the tour, but we could not find ANY participant under the name Christie. Our Waterfall excursion does not include lunch either, which you said you had afterwards. Only our combined adventure includes a home-cooked Dominican meal, which by 99.99% of the customers is rated as excellent and is being served at our own ranch, not at the Waterfalls. It would be really frustrating receiving a 1-star review on one of our excursions, which you were not part of. Maybe you saw our tour on TripAdvisor and thought you were reviewing the Waterfalls themselves, which is not the case. If you’d like to review the 27 Waterfalls of Damajagua directly, you can do this by clicking on the following link here https://www.tripadvisor.com/Attraction_Review-g147290-d627325-Reviews-27_Waterfalls_of_Damajagua-Puerto_Plata_Puerto_Plata_Province_Dominican_Republic.html We would appreciate it if you verified with which local tour operator you’ve visited the Waterfalls and considered deleting the review from our page and post it on the correct one. Sincerely, Daniel

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