Valley of Fire Self-Drive Off-Road Jeep Tour with Lunch

Great experience - expect the following: dirt, lots of climbing to get in and out of Jeeps, and extreme sound levels

Overview: Unique and great experience where you learn how to operate a highly modified 4x4 Jeep to handle extreme terrain including crawling up seemingly impassible rock formations. This involves learning how to drive the Jeep yourself, not just riding along as a spectator. If you’re not a gear head, this may not be for you. Arrived at 7:05 a.m. at the designated pickup site (an off road truck shop in a warehouse area). Tim provided a quick safety and liability briefing, and we headed out by 7:30. The drive from the shop to the Moapa valley area is about an hour. Driving a soft top heavily modified Jeep is not pleasurable. Our Jeep was not safe and impossible to control on the highway because (as we found out later) the staff had not secured the sway bars for on-road use. Tim was a great instructor. Learning to rock crawl is challenging but completely possible with a good instructor. We immediately tackled a seemingly impossible narrow rock canyon. The experience was exhilarating! After rock crawling, we also took on other terrain including very steep washouts, sand dunes, and a fun sandy hill climb. Overall duration: about 5 hours Value: For use of a heavily modified Jeep and instructor, $900 for two of us was reasonable. Gas station sandwiches and chips were included for a light lunch. Factors to consider before you book: (1) Plan on getting dirty and dusty and smelling like fuel by the end of the trip. (2) These Jeeps are horribly loud! We used a decibel meter app on our iPhones, and at highway speeds we consistently exceeded 105 decibels. We exposed to 100-105 decibel levels for the whole drive out and the return. At these levels, hearing damage is guaranteed. We recommend taking your own hearing protection.

via Tripadvisor

What a Blast!

Valley of Fire was a fantastic playground for rock crawling, from beginner to expert and the weather was perfect. I never had the opportunity to do natural rock crawling (only man-made obstacles and wooded trails) and was amazed at the capability of the Jeep (and myself!). Carl, our guide was excellent! The drivers on our trip were novices and he did a great job of explaining the terrain and spotting us through unbelievable obstacles. I will do it again ask for him if we vacation in the area.

via Tripadvisor

Awesome time

Had the best time ever with Karl. We met everyone in the company and they could not have been nicer. Absolutely coming back again.

Response from the operator: Thank you for sharing your experience . It was a pleasure meeting you and your wife. We also thank your friend that recommended us to you. Look forward to seeing you again.

via Viator

Do not use

Turned up at 6.45 as requested no one there got email the day before confirming pick up Luckily the uber driver waited as had no data to get back to hotel admitted they made a mistake refunded through paypal i didnt pay through paypal got charged paypal fees .Now out of pocket and they dont care!! Error on their part avoid do not use

Response from the operator: This is a duplicate review from the same couple who posted on September 23rd with a similar complaint. As this refers to the same tour and incident, we respectfully request that this review be removed since the issue has already been addressed. The customers have been fully compensated for their expenses, and all confirmations have been sent. We are truly sorry the tour did not work out as planned. However, this is the same couple who posted the "Waste of Space, DO NOT USE THEM" review on September 23, 2024.

via Tripadvisor

Waste of space, FO NOT USE THEM.

We booked this trip mid August to do on the 12th September. We paid in full, filled all the forms out etc. On the 11th September we got an email saying "see you tomorrow at 06.45 leaving at 07.00. I replied agreeing. We got a cab there and the place was shut. No 4x4's ready to go. We couldn't contact them because we had no data. Luckily for us the cab driver was very understanding. He could have easily dropped us off and gone. He used his phone to ring them, no reply. Took us back to the hotel. Aa soon as we got wifi I messaged them getting a reply saying "we open at 9.00 blah blah blah" Eventually we get a response saying "I got my days crossed" Seriously, you only sent us a message the previous afternoon. We asked for a refund which they did through PayPal so now we are £100/$112 light and they don't give a toss. Bang on about "please forgive me for forgetting/please find it in your heart etc etc for me forgetting you had this trip booked especially when I knew you had got married and this was a special trip for you both" Well no, sadly not you ruined pur plans and expect us to be at a loss financially. Anyone planning on booking with these clowns, DON'T find a company that actually values its customers.

Response from the operator: We deeply regret the unfortunate experience you had and understand your disappointment. We fully refunded the amount paid in US dollars, including covering your taxi fare for the inconvenience. The discrepancy in the refund is due to a currency exchange issue, which is beyond our control .Our bank has confirmed that the entire amount was refunded in US dollars, and the shortfall comes from the exchange rate. We’ve provided you with the necessary contact information for the bank, and the Cardholder, who made the payment, will need to contact them as we have replied to all your emails with this information. Despite our sincere apologies and efforts to address your concerns professionally, we have received several threatening emails and slanderous remarks from you. We have always approached the situation with compassion and have done everything in our power to assist you. We’ve apologized many times and directed you toward the proper solution, but we understand you remain disappointed. Please know that we never anticipated or planned for anyone to miss a trail, and we take great pride in our customer service. We truly care about our customers and are sorry that this incident left you feeling otherwise. We truly hope you’re able to resolve the currency exchange issue with the bank, and that this helps clear up any outstanding concerns. This is the first time we've encountered a situation like this, and we sincerely regret that it has caused you to feel this way.

via Tripadvisor