Valldemossa & Soller VIP Tour: Day or Sunset (Max 8 pers)

So Much to See, Without the Hassle!

We did the Valldemossa, Sóller & Port de Sóller tour and highly recommend it! ⭐️⭐️⭐️⭐️⭐️ The convenience alone made it worth it. So much is covered in one tour, without having to worry about driving, parking, or figuring out how to get from place to place. We traveled in a comfortable, air-conditioned van with a very small group, which made the experience even better. Pablo was great! He explained everything thoroughly at each stop, made sure we beat the crowds, and even took pictures for us. We came home with some really great photos and were able to see and experience so much in one day. If you want to see several of Mallorca’s beautiful spots without a ton of walking or dealing with transportation yourself, this is a great way to do it. Easy, comfortable, informative, and definitely worth it!

via Viator

Awful guide

My tour with two teen daughters started by getting yelled “So disrespectful!” with his arrogant mad face before getting into the van after we arrived 7min late for pick up time on 8/5. The tour guide/driver name Pablo. First of all, I received email a day before that pick up time was 8:40am instead of 9am which was not listed on the description. Since our hotel was in Palma, they didn’t offer pick up which was not listed on the description either. The meeting point address is not correct unless you click the map so be aware. I could just leave the tour right after Pablo yelled at me unnecessarily ( I’m almost 50y!) but my daughters wanted to keep going since we had only one full day in Palma. I questioned my self, he’s attitude at a customer because i was an Asian looking woman, no husband/ boyfriend next me, looked younger than him?? Discussed with my daughters and husband too. We had so many tours in the world, saw many people got to the meeting time late etc, no one yelled at their CUSTOMERS. My teens also got traumatized by Pablo’s behavior. Yes he was asking people if the temperature in the car was ok, passing room temperature water ( in 98degrees)( we had ice cold water in our water bottles) etc but that’s basic stuff to do as a tour guide, kept repeating same recommendations over and over, nothing was special, he obviously tried to be nicer to us but I just ignored him entire trip. 7 min late to the meeting time but we had so many minutes of unnecessary free time during this tour. I would never ever forget this horrible tour in my life Pablo.

Response from the operator: Dear Junko,We deeply apologize that our tour schedule data conflicted with your breakfast schedule.Next time, we will be sure to inform the other paying guests in the van that they must sit and wait patiently while you finish your eggs. Telling us you were late because you were eating—and then acting shocked when we call that disrespectful—is quite a twist. Deflecting your own lateness by inventing a narrative about discrimination is a creative touch, but the reality remains simple: the van leaves on time, even if you are still hungry

via Tripadvisor

My tour with two teen...

My tour with two teen daughters started by getting yelled “So disrespectful!” with his arrogant mad face before getting into the van after we arrived 7min late for pick up time on 8/5. The tour guide/driver name Pablo. First of all, I received email a day before that pick up time was 8:40am instead of 9am which was not listed on the description. Since our hotel was in Palma, they didn’t offer pick up which was not listed on the description either. The meeting point address is not correct unless you click the map so be aware. I could just leave the tour right after Pablo yelled at me unnecessarily ( I’m almost 50y!) but my daughters wanted to keep going since we had only one full day in Palma. I questioned my self, he’s attitude at a customer because i was an Asian looking woman, no husband/ boyfriend next me, looked younger than him?? Discussed with my daughters and husband too. We had so many tours in the world, saw many people got to the meeting time late etc, no one yelled at their CUSTOMERS. My teens also got traumatized by Pablo’s behavior. Yes he was asking people if the temperature in the car was ok, passing room temperature water ( in 98degrees)( we had ice cold water in our water bottles) etc but that’s basic stuff to do as a tour guide, kept repeating same recommendations over and over, nothing was special, he obviously tried to be nicer to us but I just ignored him entire trip. 7 min late to the meeting time but we had so many minutes of unnecessary free time during this tour. I would never ever forget this horrible tour in my life Pablo.

via Viator

Excellent day out

We had a fantastic and fun day out on this tour. We were picked up bang on time at our hotel as agreed, even though it wasn't one of the named pickup points. Pablo is very knowledgeable and clear when it comes to communicating pickup points at each destination. We arrived back from one location a little earlier than planned, and he went above and beyond to take us to another destination with great views overlooking Palma. He took photos along the way for us too. Highly recommend this tour.

via Viator

Need clearer pick up directions

I could not find the tour guide so he left. Never went on trip. Booked again for today through get your guide and same guide said his driver was in a car accident my trip was cancelled! I’m extremely disappointed.in the whole process. First they say you can get picked up from your hotel then pick up location is changed. I did confirm new pick up site but could not het there in time. Even some locals I asked were confused as to where the address was located.

Response from the operator: Dear guest, we are sorry you missed the tour. Your hotel is in a pedestrian-only zone where cars cannot enter. We sent GPS coordinates 5 times and spoke with your hotel 20 times. Our driver and 6 other guests waited 15 minutes, but had to start the tour. We issued a full refund via Viator support. We wish you travel safer next time.

via Viator