Uzbekistan 4 Days Private Tour Tashkent-Bukhara-Samarkand-Tashkent bullet train

I recommend 100%

Excellent guided tour of Uzbekistan. We visited the beautiful cities Tashken, Samarkand and Bukara. The drivers who took us from the hotel to the stations and airport always very punctual and friendly. Every step of the tour Amir , who organizes it, sends you a message checking that everything is well and always very ready to accommodate the visits according to our wishes , the guides are very friendly, Elina , Amir and Rushiana with whom we could know these beautiful destinations. Thanks for everything! Greetings from Argentina.

Response from the operator: Gracias, Augustin; para todos nosotros significa mucho recibir una reseña tan amable de un huésped que viajó desde tan lejos para visitar Uzbekistán.

via Viator (translated)

Organization from beginning to end.

We booked a 4-day route through Uzbekistan through Bukhara, Tashkent and Samarkand, and the experience was excellent from start to finish. The whole organization was done by the team, including private local guides in each city — we had three different guides, all very attentive, experienced and with great knowledge of local history and culture. The chosen hotels were simple but well organized and always in a central location, which greatly facilitated the logistics and transportation. All transfers (airport, hotel and train stations) were punctual and well coordinated. In addition, they booked the high-speed trains between cities in advance, which made all the difference in the journey. It was a very well performed service, with excellent support and organization. I recommend with confidence.

via Viator (translated)

Disorganized, skip it.

First day is Tashkent, the guides were good. Train to the next city was booked to arrive late 2:30 am. We will driven to a different hotel than our itinerary, and it did not have a reservations for us. Call the tour operator's emergency number but no answer. So we walked with our luggage to the hotel originally listed on our itinerary (about 300 meters away). It did not have a reservation for us either - nor any open rooms. Then a representative from the first hotel showed up and said it did have a room for us so we walked back. It was about 3:45 am by then. Got up earlier to meet the guide at 8:00 am, but the guide didn't show until 9:52 am. Call the tour operator's emergency number (again) but no answer, emailed him too, but no response. Called Viator customer service at significant expense ( it does not have WhatsApp, and its chat option wasn't functional). It could not help except to do the same things we did (called and emailed the operator with no answer), so we waited until the guide finally arrived. The next day in a different city, that guide arrived almost an hour late as he explained he was given an incorrect pick time. There were difficulties with connecting city train tickets along the way too. Not a good experience.

Response from the operator: Dear Matthew Maranto, Thank you for your feedback — we truly appreciate it. The tour program was sent to you before the start of the trip, and it clearly indicated that the guide would meet you at 09:00 AM. We sincerely apologize for the issue you experienced at the hotel. Mehrob Hotel was booked for you in advance, and we believe this situation was due to their mistake. We will take the necessary measures with the hotel to prevent such issues in the future. Regarding the Sharq train, according to the schedule, it did not arrive in Bukhara at 02:30 but instead reached at approximately 03:15 due to a delay. We are also very sorry that the emergency contact number did not work properly. We will check and resolve this immediately. Once again, we apologize for all the inconvenience caused during your trip. Your feedback is extremely important to us, and it helps us improve our services for future guests. Thank you for your understanding and cooperation. Kind regards, Amir

via Tripadvisor

Great trip and great tour

amazing trip! operator was great ! Uzbekistan is an absolutely stunning place. We had 3 grear guides in tashkent, Bukhara and Samarkhand

via Viator

Great and recommendable experience

Great one. I didn't have to care about anything since my arrival to my departure. Guides and Amir's attention were really special. Undoubtedly, I would repeat.

via Viator