Tulum, Cenote and Playa del Carmen from Cancun
Traveler rating
4.8/5
Based on 339 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Tulum, Cenote and Playa del Carmen from Cancun worth booking?
Tulum, Cenote and Playa del Carmen from Cancun is a 10-hour experience in Cancun, Mexico, from $39 per person. It scores 86 out of 100 on the Outty Ranking, which we label “Exceptional”, based on a 4.8/5 rating across 339 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 86 / 100
- Rating
- 4.8/5 (339)
- Duration
- 10 hours
- From
- $39 per person
Explore the ancient walled city of Tulum and immerse yourself in the rich Mayan culture through its impressive remains. Afterwards, cool off with a swim in the crystal-clear waters of Cenote Mariposa and enjoy a delicious buffet prepared especially for you. At sunset, visit the famous Quinta Avenida in Playa del Carmen, where you can browse boutiques and shopping malls. Don't miss this exciting adventure in the Riviera Maya!
What you get
About this experience
Explore the ancient walled city of Tulum and immerse yourself in the rich Mayan culture through its impressive remains. Afterwards, cool off with a swim in the crystal-clear waters of Cenote Mariposa and enjoy a delicious buffet prepared especially for you. At sunset, visit the famous Quinta Avenida in Playa del Carmen, where you can browse boutiques and shopping malls. Don't miss this exciting adventure in the Riviera Maya!
What's included
Included
- Swim in semi-open cenote
- Lockers in cenote
- In-vehicle air conditioning
- Bottled water
- Buffet food
- 2 hour tour in Playa del Carmen
- Guided tour and free time in Tulum
Not included
- Admission fees
- Drinks in the restaurant
- Souvenirs and personal expenses
- Tips
- Entrance fees
What you'll see and do
Tulum
They will visit one of the most important archaeological areas of the Riviera Maya, famous for its location in front of the Caribbean Sea. Accompanied by a cultural guide, they will learn about the history of this ancient Mayan city, its main buildings and its importance as a commercial and ceremonial point. After the guided tour, you will have free time to tour the site and take pictures.
120 minutes here · Admission not included
Canamayte Cenote & Ecopark
Enjoy a moment to swim and relax in a semi-open cenote of crystal clear waters. This stop is ideal to refresh after the archaeological visit and connect with the nature of the region. Life jackets and lockers are included. You will have time to enjoy a buffet meal as part of the experience. Drinks are not included.
120 minutes here · Admission not included
Quinta Avenida
They will visit Playa del Carmen and have approximately 2 hours of free time to tour Fifth Avenue, one of the most popular areas of the Riviera Maya. They can walk, buy souvenirs, take pictures or enjoy the tourist atmosphere of the city.
120 minutes here
Where it starts and ends
Meeting point
Cancun
The guide is duly identified with a blue uniform, logo and name "Ekinox Tours" engraved in silver letters. The guide will wait for you in the motor lobby of your hotel
Hotel pickup
Pickup is available for selected locations. Pickup begins about 15 minutes before departure.
Ends at
The guide is duly identified with a blue uniform, logo and name "Ekinox Tours" engraved in silver letters. The guide will wait for you in the motor lobby of your hotel
Options you can book
Private Tour
Pickup included
Bilingual Tour with Pickup
Pickup at main hotels: Pickup at your accommodation (Only applies if it is a main destination hotel). Hostels, Airbnbs or residences do not apply. Pickup included
Tulum Cenote Plus
Box lunch Pickup included
Tour with Meeting Point
Does not include Pickup
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- pt, en, es
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Ekinox Tours
Know before you go
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- The strollers must be foldable
Photos
What travelers are saying
Outty’s summary of the themes that recur across 338 traveler reviews. Written by us, not quoted from reviewers.
The guide
10 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
5 mentionsReviewers describe the commentary as informative rather than scripted.
Food and drink
3 mentionsThe tastings and food stops are a highlight for most reviewers.
Traveler reviews
338 verified traveler reviews for Tulum, Cenote and Playa del Carmen from Cancun. Ratings and reviews provided by Viator and Tripadvisor.
Carlos Moo is the Best! Incredible 5-Star Family Tour with Ekinox
Wow! What a wonderful trip with Ekinox Tours. Carlos Moo was our guide for a family of 6 covering Tulum, local cenotes, and Playa del Carmen. The coach bus was well air-conditioned, comfortable, and super clean. Both our guide and driver were remarkably personable, fun, and extremely knowledgeable—sharing fantastic historical insights and fun facts throughout the day. We were the only family on board with kids (4 in fact!), and Carlos made sure they were completely engaged and entertained. They absolutely loved the experience and are already looking forward to coming back next October. All three stops were unique, varied, and well-paced. While I booked directly through our hotel this time, I will definitely book directly with Ekinox Tours in the future. I highly recommend Carlos Moo without hesitation—you will not be disappointed!
via Tripadvisor
A superb tour with a brilliant guide
Highly recommend this tour. Tulum on its own is well worth the visit, but the cenotes (and hospitality of the locals) was magnificant. We were very well fed at lunch and had plenty of time to explore on our own. One of the most enjoyable days of our holiday.
via Tripadvisor
Viva Mexico
It was a very good experience especially with my mom’s first time in Mexico. Carlos Moo was very knowledgeable and took care of everything from meet-up location, things to do and places to eat. We would love to have him again as a tour guide when we come back.
Response from the operator: It’s wonderful to hear that your mom’s first visit to Mexico included such a good experience. Thank you for recognizing Carlos Moo’s knowledge and the care he took with the meeting arrangements, activities, and places to eat. We’d be happy to welcome you both back on a future visit.
via Tripadvisor
Amazing Experience & Guide
Amazing experience, the ruins at Tulum are gorgeous, swimming at the cenotes was incredible, and there is a full buffet of Mexican food. The guide Freddy and the driver Charlie were both excellent. Freddy was very fun, engaging and knowledgeable. As with many tours in Cancun, there is a $40USD / $700MXN additional fee to cover tourist taxes and admission fees
Response from the operator: We’re so pleased you enjoyed Tulum, the cenotes and the Mexican buffet. Thank you for recognising Freddy’s engaging explanations and Charlie’s work behind the wheel. As you mention, mandatory local fees are separate from the base tour price; these are detailed in the booking conditions and cover the applicable admission fees and local charges along the itinerary.
via Tripadvisor
Sun up to Sundown: A Breathtaking look into Mayan culture
Carlos Moo was our tour guide and he was incredible. He presented a deep and rich picture of the Mayan culture which provided a powerful framing for our visit to Tulum, or Tul-uum as Carlos would say it. He also conveyed his personal experience to us with pictures and storytelling. He even spoke with a blend of Spanish and English to ensure that no detail of what he said was missed. The tours were extremely organized and Carlos explained everything to us so that appropriate expectations were set for timing, and for how local vendors might react to our presence. Tulum is hard to explain. Go see it. It is nothing short of spectacular. As for price, everything was included and provided by our travel guide, Nexus, and the tour company Ekinox. At 150 USD per person, you couldn’t ask for a better price. We had intimate opportunities to connect with local Mayans at Chen Ha, tasted fresh cacao, tequila, and local cuisine that was prepared fresh - it has exquisite flavour. Most importantly, we had time to swim in Chen Ha and the other cenote as well. Highly recommend this experience. Their gift shop was beautiful and the quality of the stone artifacts is hard to articulate. Finally, we capped off with free time in Playa Del Carmen. We had our chance to buy from local vendors, dine at Restaurants, swim at the public beach, or find entertainment like music on 5th street. The tour concluded early too. From sun-up to sundown, taking a tour with Carlos Moo from Ekinox will easily be the highlight of your time in the Mayan Riviera. You will leave with a deeper understanding of Mayan culture and most importantly, create memories that you won’t soon forget. 5 stars.
Response from the operator: Thank you, Scott, for sharing such a detailed account of your day. It’s wonderful to hear how Carlos Moo’s stories, knowledge and explanations in both languages gave greater meaning to your visit to Tulum. We’re also glad you enjoyed the local flavours, the time in Chen Ha and the other cenote, and the freedom to explore Playa del Carmen. Your comments about the organisation and clear expectations are especially appreciated. We’re happy the experience arranged through Nexus left you with such memorable moments and a deeper connection to Mayan culture.
via Tripadvisor
Good to know
- Duration
- 10 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $39 to $799
- Hotel pickup
- Available for selected locations
- Booked in 30 days
- 119
- Verdict
- Exceptional
Who runs this experience
Operated by Ekinox Tours, who run 14 experiences we rank across 6 cities, with an average Outty Ranking of 69.4 and 1 in the 90+ Club.
See everything Ekinox Tours runsWhy this scores 86
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Tulum, Cenote and Playa del Carmen from Cancun: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Cancun.
How much does Tulum, Cenote and Playa del Carmen from Cancun cost?
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Prices start at $39 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Tulum, Cenote and Playa del Carmen from Cancun take?
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Plan for about 10 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.
Is Tulum, Cenote and Playa del Carmen from Cancun worth it?
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It holds an Outty Ranking of 86 out of 100, which we label "Exceptional". That score blends traveler sentiment (4.8/5 across 339 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.
Can I cancel or reschedule Tulum, Cenote and Playa del Carmen from Cancun?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Tulum, Cenote and Playa del Carmen from Cancun suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 10-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Tulum, Cenote and Playa del Carmen from Cancun?
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Around 119 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 10-hour experience runs outdoors or after sunset.
Where does Tulum, Cenote and Playa del Carmen from Cancun start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Cancun?
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On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chichen Itza from Cancun : Cenote, Valladolid and Mayan Cuisine, Early Access to Chichen Itza with optional pick-up, Early morning Chichen Itza Tour: Cenote and Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Cancun?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Cancun?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Tulum, Cenote and Playa del Carmen from Cancun?
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Included: Swim in semi-open cenote; Lockers in cenote; In-vehicle air conditioning; Bottled water; and Buffet food. Not included: Admission fees; Drinks in the restaurant; Souvenirs and personal expenses; and Tips. Always check the voucher for the final list before you travel.
Does Tulum, Cenote and Playa del Carmen from Cancun include hotel pickup?
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Yes, pickup is offered, or you can meet at the start point instead from 313 listed pickup locations in and around Cancun. Be ready about 15 minutes before the start time. You can also enter a custom pickup address when booking.
What languages is Tulum, Cenote and Playa del Carmen from Cancun offered in?
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It is offered in Portuguese, English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Tulum, Cenote and Playa del Carmen from Cancun?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Tulum, Cenote and Playa del Carmen from Cancun wheelchair or stroller accessible?
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The operator notes: Infants and small children can ride in a pram or stroller; Infants are required to sit on an adult’s lap; and The strollers must be foldable. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Tulum, Cenote and Playa del Carmen from Cancun if the weather is bad?
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This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.
What do travelers say about Tulum, Cenote and Playa del Carmen from Cancun?
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Across 339 reviews averaging 4.8 out of 5, recurring themes include the guide, knowledge and storytelling, food and drink. Travelers single out the guide as the reason the experience works.
What booking options are available for Tulum, Cenote and Playa del Carmen from Cancun?
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There are 4 options to choose from, including Private Tour, Bilingual Tour with Pickup, Tulum Cenote Plus, Tour with Meeting Point. Prices and start times differ by option, so compare them on the booking screen.
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