"Tour de Honolulu" Foodie Bike Tour

Inaccurate, depressing and horrible value

I wanted to share feedback regarding our tour today with our guide, Kelly on our tour de Honolulu bike ride. Unfortunately, our experience did not meet the expectations set by the tour description, and we left feeling disappointed, hungry, and frustrated by what we felt was a poor value for the cost. This “food lovers dream” was completely false! The tour advertised food and drinks, but we were only provided with two bottles of water. No favorite beverage or drink, as advertised, was included. There were also several issues throughout the tour that significantly impacted our experience: At multiple local stops, Kelly was not recognized or expected, and it felt as though he had difficulty getting us into the establishments. One of the advertised stops was completely closed. We made an unnecessary stop at a T-shirt shop that seemed unrelated to the tour. At one stop, Kelly spent time flirting with the barista instead of engaging with the group. He repeatedly talked about how businesses were closing and how bad the economy is, creating a negative atmosphere. Rather than sharing Hawaiian history, culture, or interesting local information, much of the conversation centered around his personal life, current events in the United States, and stories about drinking Mai Tais. Kelly also made me uncomfortable by calling me a “ten” and “hot” in front of my husband, which I felt was unprofessional and inappropriate. We spent an excessive amount of time feeding birds and fish, which did not add value to the tour. In terms of the food, our group received one taco, one shaved ice, and one Hawaiian platter to share, which Kelly later ate. Considering what was advertised, this was extremely underwhelming and certainly did not justify the price of the tour. Overall, we left feeling hungry, bored, and disappointed. We had hoped for a fun, informative experience highlighting local food and Hawaiian culture, but unfortunately, that was not what we received.

Response from the operator: Thank you for sharing your feedback regarding your Honolulu tour with Kelly. We strive to deliver an exceptional, high-value experience for every guest, and we are truly sorry to hear that your experience fell short of your expectations. We take feedback regarding tour inclusions, itineraries, and guide professionalism very seriously. Our team utilizes tour documentation and quality assurance logs to ensure our itineraries and guest standards are consistently met. We are currently conducting an internal review of this specific tour date to evaluate what transpired. We would appreciate the opportunity to learn more and review the details of your booking with you directly. Please reach out to us so we can address your concerns appropriately. Sincerely, Bike Tour Hawaii Management

via Tripadvisor

Fun way to explore Waikiki

A fantastic guide. Reliable bikes. And, you get to experience local sites and foods that you would not be able to find on your own

Response from the operator: Aloha George, Mahalo so much for the fantastic review! 🌺 We take huge pride in keeping our bikes in top shape and sharing the authentic, local side of Oahu that travelers might otherwise miss—so hearing that you enjoyed the sites, food, and guiding means the world to us. Thank you for riding with Bike Tour Hawaii! We hope to welcome you back on two wheels the next time you're in Honolulu. 🚴‍♂️🍲 Warm regards, Bike Tour Hawaii

via Viator

Fun way to spend an afternoon

The tour was very educational and I left stuffed!!! Highlyyyyy recommend doing this at the beginning of your trip so you can familiarize yourself with local spots and know how to get around. Also if you don’t like fish or something else on the list- speak up!!! He can accommodate. The tour guide was also very nice. Cons: It is pricey! I tried to keep track of food costs and I’d guess the total was around $60. This could be cheaper if you rented a bike and did it yourself, but then you’d be missing out on the knowledge and good stories.

Response from the operator: "Aloha! Mahalo so much for the detailed review and for recommending our tour as a great first-day activity in Waikiki! We're thrilled you left full and enjoyed the history, stories, and flexible food options. While a DIY ride is always an option, we aim to provide a complete, seamless experience—combining top-quality gear, safe curated routes, authentic local eats, and rich local history. We really appreciate your recommendation and hope to welcome you back on two wheels again!"

via Tripadvisor

Great experience

Kelly was fantastic! Enjoyed everything about the tour and local perspective. Wonderful food/establishment choices.

via Viator

Eating with the locals

Excellent afternoon touring the food outlets in the non touristy parts of Honolulu with our great guide Kally on his most excellent bikes. My first fish taco was a revelation as was the poke salmon and tuna followed by a local beef in a leaf with coconut cream dessert. I went for Obama’s favourite shaved ice, could only manage one of the local doughnut buns and we ended up having a beer. Kally is a fascinating entertaining guy and really enjoyed his company. His tour gave us the opportunity to see beyond Waikiki and visit busy eateries full of local people - he also gave lots of information about Hawaiian history and what it’s like to live there. If you like to ride a bike please it a go - he also does a much longer ride going beyond the city but this was fine for us. An added bonus was he took loads of photos and created a short video of our tour to crest a perfect memory.

via Viator