Three Course Austrian Dinner and Concert at Musikverein Vienna

Ok

Our dinner before the concert was beautifully presented in the Grand Hotel with excellent service. The concert hall was a 5 minute stroll and the event was very enjoyable. Our seating was not quite what we expected as it was a side view of the orchestra and not particularly comfortable however the programme was fun

Response from the operator: Thank you very much for your kind and thoughtful review. We are delighted to hear that you enjoyed the beautifully presented dinner at the Grand Hotel, the excellent service, and the concert experience. We are sorry to hear that the seating did not fully meet your expectations, particularly regarding the side view and comfort. We truly appreciate you sharing this feedback, as it helps us continuously improve our guests’ experience. We are pleased that you nevertheless enjoyed the programme and hope to have the pleasure of welcoming you again in the future. Thank you once again for choosing us!

via Viator

A Lovely Evening

I was a little nervous booking this experience because it is expensive and not all reviews were positive, especially about the food. However, our experience was very good. I would definitely recommend. Because we went on a Monday, the restaurant that usually hosts the meal was not open. We instead were directed to the restaurant in the lobby. It was confusing, but once we were settled, everything went smoothly. The staff was friendly and welcoming. We were given a beef soup, choice of fish or schnitzel and a chocolate apricot dessert. The schnitzel was amazing and the portion was huge! The dessert was divine! I had read that there was an upcharge for everything, but we were only charged for wine and a soda. They did not charge for the bread or tap water. Such a good meal! The concert was a short walk away. I paid for A seats, so we were in the 9th row. The seats were good. The orchestra was wonderful. The soprano was amazing! They played a lot of familiar pieces as well as some lovely arias from Mozart operas. As an opera fan, I loved that they did the Papageno duet, which is a favorite. On the way out, we were given a Mozartkugel, which was a nice touch. Only 4 stars from me, however. I took off one for the minor issues, such as the confusion with the restaurant and the dress code. Our email said no shorts, jeans or sneakers. We took that seriously and packed appropriately. There were people all over that concert I shorts and sneakers - even someone in jean shorts. There is either a dress code or there isn't.

Response from the operator: Thank you very much for taking the time to share your detailed feedback with us. We are truly delighted to hear that you enjoyed your overall experience, from the dinner to the concert, and that the quality of the food, our staff, and the performances made your evening special. We especially appreciate your kind words about the orchestra and soprano, as well as your appreciation of the Mozart repertoire. It is wonderful to know that the Papageno duet was a highlight for you, and we are happy that the small Mozartkugel gift added a pleasant finishing touch to your visit. We sincerely apologize for the confusion regarding the restaurant arrangement on the Monday evening. We understand that clear information is important, and we will continue working on improving the communication of such details. We also appreciate your comments regarding the dress code. We will review this matter, as consistency and clarity are important to ensure a comfortable experience for all our guests. Thank you again for your recommendation and for sharing your suggestions with us. We hope to have the pleasure of welcoming you again in the future for another memorable evening.

via Tripadvisor

Bad seats arrangement.

The dinner is ok but there was £10 charge for water. The concert is amazing but the seats were terrible at row 1 just below the stage and couldn’t see the performance at all. The value for the terrible seats arrangement was truly disappointing.

Response from the operator: Thank you very much for taking the time to share your feedback. We are pleased to hear that you enjoyed the concert and found the dinner satisfactory. At the same time, we are truly sorry that the seating arrangement did not meet your expectations. We understand how important good visibility is to the overall concert experience, and we regret that your seats affected your enjoyment of the performance. We also appreciate your comment regarding the price of the bottled water. Feedback like yours is valuable to us and will be shared with the relevant team for review. Thank you once again for your comments. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.

via Viator

Overpriced dinner and Mozart concert package

3 courses dinner was average, nothing special and they charge €10 for one water bottle. Mozart concert was kind of good, however we paid for category A tickets but the seats were lousy so experience was not matched the expectations.

Response from the operator: Thank you for taking the time to share your feedback with us. We are sorry to hear that the three-course dinner and the seating for the concert did not meet your expectations. We appreciate your comments regarding the quality of the dinner, the price of the bottled water, and the seating arrangement for your Category A tickets. Your feedback has been noted and will be shared with the relevant teams for review. We are pleased to hear that you still enjoyed the Mozart concert to some extent. Feedback such as yours is valuable and helps us improve the experience we provide to our guests. Thank you once again for your review. We hope to have the opportunity to welcome you back and provide you with a much better experience in the future.

via Viator

5 star concert

Concert is 5 star, restuarant meal is OK but does not match billing and impression the hotel gives upon entry. Concert Conductor a real character. Female vocalist amazing.

via Viator