The Grand Museum & Pyramids from Hurghada Entry fees are incuded

Gaza

Further to our conversation this morning, I would like to say that, after waiting for 1hour a car turned up to take us to our small English speaking tour. However when getting on the bus, it was not English speaking. Them Neither the driver or tour guide spoke to us, we then drove for a while and stopped, we didn’t know what for and nobody told us. This my wife found very worrying and started to stress her. We were then told we were meeting with a car with someone who spoke English. Not what we paid for as we prefer a small group, that’s what we booked for. The whole day was supposed to be all inclusive, so was surprised when we were asked to pay, it also stated we had paid to go into the spinks, which was was also expected to pay again for. The mini bus was also very uncomfortable for a long trip , not your usual standard. We was expecting a lovely day out, but all we got was worry, stress, extremely sore back and less money than expected So I request a small refunded. Many thanks, I’ll be waiting for your response.

Response from the operator: Dear Guest, Thank you for sharing your feedback. We take all guest comments seriously, though we would like to clarify several points regarding your experience to ensure a transparent record of the services provided. Vehicle & Guide Quality The Vehicle: The minivan provided was the exact category and type you selected during the booking process. While we understand comfort is subjective, the vehicle met all standard requirements for the tour type booked. The Guide: Your tour was led by a licensed expert guide certified by the Ministry of Tourism. We ensure all our guides meet these professional standards to provide accurate historical insights. Tour Itinerary & Inclusions We would like to clarify that the program was delivered exactly as promised in your booking: Included Sites: You successfully visited the Grand Egyptian Museum and the Pyramids of Giza, both of which were core parts of your itinerary. Lunch: This was provided as an inclusion in your "all-inclusive" package. The "Extra" Costs: The payment you mentioned was for an optional horse carriage tour. This specific activity was not listed as an inclusion in your original booking. You agreed to this add-on on-site; therefore, it required a separate payment. All items listed as "included" in your voucher were provided at no additional cost. Refunds Processed We acknowledged the frustration caused by the initial pickup delay and have been proactive in compensating you: Initial Agreement: We personally agreed to refund €50 due to the driver's delay at the start of the day. Viator Request: Following your additional request through Viator, we approved a further €50 refund. Total Compensation: You have received a total of €100 in refunds. Note: We believe this total refund fairly compensates for the delay and the communication gap during the vehicle transition at the start of the day. We aim to provide high-quality service to all our guests, and while we regret that certain aspects did not meet your expectations, we stand by the fact that the primary tour components were delivered as advertised. Safe travels, Management Team

via Viator

Cairo, Pyramids and Egyptian Museum

We had a wonderful trip to Cairo on the 11th March. Our driver Zuma and Guide Abdul were brilliant, kept us safe and taught us a lot about the country and sites. We would thoroughly recommend this trip and the care and consideration that both the driver and guide showed was wonderful.

via Tripadvisor

Impressive, personalized, and well organized tour to Cairo by plane

Great trip for 2 persons, all well arranged by HurghadaOnlineTours. Pickup at the hotel, flight to Cairo, pickup by guide and driver and we spent the day at the Egyptian Museum, pyramids and in the city. Guide Sayed gave us all options for personalization and we had a wonderfull tour. All went smooth and we felt very safe with dlthe driver Arafat, who managed to drive calmly but swift theough the chaotic traffic. Many thanks for this wonderful and memorable experience!!

via Tripadvisor

Hurghada to Cairo Tour by Plane

My friend and I are very thankful to Akram for making this trip a possibility for us! We had initially booked what we thought was a highly rated tour through Get Your Guide, but very late the night before the trip was supposed to happen, they had informed us that no more flight tickets were available. Disappointed, as we were already in bed anticipating getting picking up super early for our flight to Cairo, we were guaranteed that flights were available for the following day. As you can expect, they were not able to get flights for the following day either. So we got our money back, and with only 1 full day of our trip in Hurghada left, we thought we'd ask around other companies if making this trip was a possibility. With less than 24 hours until the trip was supposed to start, Hurghada Online Tours, specifically Akram, was the only one who was able to make hit happen for us. So for that, we are thankful to him. In regards to the tour itself, our driver to and from the Hurghada airport was very kind and picked us up and dropped us off promptly. We flew to Cairo and met our guide Sayed and driver Ahmed at the airport. Ahmed was an amazing driver throughout the entire day, and my friend and I felt very safe with him behind the wheel amidst the chaos that is driving in Cairo. Sayed had great spirits the entire day and was very informative as he took us to the Museum of Egypt and the Pyramids of Giza. He allowed us to take our time everywhere we went and took tons of photos for us, which we appreciated. So big shoutout to them! Towards to end of the day, before having to head back to Cairo airport, we had some time to kill when my friend and I said we were interested in buying gold jewellery from an authentic place in Cairo. Our guide took us to Merit Center Bazaar. Upon getting there, we quickly realized the shop was a tourist trap. Prices were completely inflated and did not at all reflect what 18k gold per gram was supposed to sell for. Downstairs to Merit Bazaar is the Egypt Papyrus Institute. They start out with a demo on how papyrus paper is made which sucks you in. We ended up purchasing a couple of pieces, but looking back on it, we fully fell into the trap as everything was most likely overpriced and mass produced. The worker wasn't even able to tell us who painted one of the artworks which had no signature, which we should've noticed was a red flag. We just hope we bought real papyrus and not banana leaves, but who knows. So if you get recommended this place, maybe go elsewhere. Overall, grateful to Hurghada Online Tours!

via Tripadvisor

Simply fabulous

We actually got in touch with them directly as there is not a private tour option via Tripadvisor. Everything went smoothly from start to finish. Our guide Ahmed was very knowledgeable and took great pictures for us. The two drivers were great too and the van was clean and comfortable. It was a whole day (2am pick-up and 10pm drop-off at our hotel Jaz Bluemarine) and honestly tiring, but worth it. I will definitely recommend them to anyone if you want a reliable and competitively priced tour from Hurghada.

via Tripadvisor