
The Escape Game in Downtown Gilbert
Traveler rating
5.0/5
Based on 36 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is The Escape Game in Downtown Gilbert worth booking?
The Escape Game in Downtown Gilbert is a 1.3-hour experience in Phoenix, United States, from $47 per person. It scores 72 out of 100 on the Outty Ranking, which we label “Strongly Recommended”, based on a 5/5 rating across 36 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 72 / 100
- Rating
- 5/5 (36)
- Duration
- 1.3 hours
- From
- $47 per person
We’re in the heart of downtown Gilbert next to all the action and the best dining. An escape room fits perfectly into a day or night out!
What you get
About this experience
We’re in the heart of downtown Gilbert next to all the action and the best dining. An escape room fits perfectly into a day or night out!
What's included
Included
- 1 escape room activity
Where it starts and ends
Meeting point
Phoenix
Located in Heritage Marketplace. Parking in the area is free!
Hotel pickup
No pickup: everyone meets at the start point.
Ends at
Located in Heritage Marketplace. Parking in the area is free!
Options you can book
Murder With A Side of Meatball
The Heist
The Depths
Ruins: Forbidden Treasure
Cosmic Crisis
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en
- Ticket
- Mobile Only
- Runs on
- Mon, Tue, Wed, Thu
- Group size
- Up to 8 travelers per booking
- Operated by
- The Escape Game Gilbert
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Suitable for all physical fitness levels
Photos






What travelers are saying
Outty’s summary of the themes that recur across 35 traveler reviews. Written by us, not quoted from reviewers.
The guide
4 mentionsTravelers single out the guide as the reason the experience works.
Traveler reviews
35 verified traveler reviews for The Escape Game in Downtown Gilbert. Ratings and reviews provided by Viator and Tripadvisor.
Can’t wait to come back!
We had a great time despite missing our escape by a minute or two! Our guide Kenzi was awesome!
Response from the operator: Hey, Annette! Thank you so much for the kind review. We are so glad you had a great experience with us! We will pass along the kind words to our team!
via Tripadvisor
Wonderful staff & experience!
We have been to The Escape Game in Downtown Gilbert twice now. The first was to celebrate my niece’s birthday, and the second was to celebrate my birthday. The staff made it such a memorable experience both times and went above and beyond for the birthday celebration. We will for sure be back and recommend this place to everyone!
Response from the operator: Wow, thank you for the amazing review! It's been a pleasure hosting you at our newest location and that our staff made your visits super memorable. Looking forward to your next escape game adventure with us!
via Tripadvisor
Excellent Guide! Amazing Experience!
It was an amazing! Ains was an excellent guide and knew when we needed help and not giving too much hint! She was perfect! It was such an unforgettable experience!
Response from the operator: Thank you for leaving us a great review! So glad that your game guide made it an amazing experience guiding you to victory. Hope to see your for more adventures with us!
via Tripadvisor
Fabulous fun family time!
We played the Murder with a Side of Meatballs room and we had the best time!! The room was set up so cute and interactive. It was tricky but not too hard and the clues always guided us without giving it all away. Meghan was our superb guide and Audi and Lizzy were so friendly, fun and helpful in chatting with us and getting us set up. Thank you all so much for a fabulous time!!
Response from the operator: Wow, thank you for the great review! Thrilled you go to experience our newest game at our newest location. We will pass on the lovely comments to Megan, Audi, and Lizzy. Looking forward to your next escape game adventure!
via Tripadvisor
The best escape room ever!!!
It was the best!!! I had a lot of fun and it was a great bonding experience.
Response from the operator: Thank you for leaving us a great review! So glad you had the best time at our new location, hope to see you for more escape game adventures!
via Tripadvisor
Good to know
- Duration
- 1.3 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Mon, Tue, Wed, Thu
- Hotel pickup
- No pickup, meet at start point
- Booked in 30 days
- 13
- Verdict
- Strongly Recommended
Why this scores 72
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
The Escape Game in Downtown Gilbert: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Phoenix.
How much does The Escape Game in Downtown Gilbert cost?
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Prices start at $47 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Phoenix usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does The Escape Game in Downtown Gilbert take?
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Plan for about 1.3 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Phoenix is not rushed.
Is The Escape Game in Downtown Gilbert worth it?
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It holds an Outty Ranking of 72 out of 100, which we label "Strongly Recommended". That score blends traveler sentiment (5/5 across 36 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Phoenix, and how flexible the cancellation terms are.
Can I cancel or reschedule The Escape Game in Downtown Gilbert?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is The Escape Game in Downtown Gilbert suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 1.3-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book The Escape Game in Downtown Gilbert?
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Around 13 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Phoenix can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Phoenix and add a light layer if any part of the 1.3-hour experience runs outdoors or after sunset.
Where does The Escape Game in Downtown Gilbert start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Phoenix within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Phoenix?
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Phoenix runs on desert experiences: sunrise hot air balloon lifts over the Sonoran, Camelback and South Mountain hikes, off-road Tonto Forest tours and day trips to Sedona and the Grand Canyon. Heat safety and start times decide whether a tour is good, so we weight timing detail in the ranking. On Outty we rank every Phoenix experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Kayaking the Salt River Foxtail Trip, Ancient Ruins Tour - Guided Arizona Desert Tour by UTV, Grand Canyon with Sedona and Oak Creek Canyon Van Tour. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Phoenix?
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November to April. Summer tours run at dawn or not at all. Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Phoenix?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in The Escape Game in Downtown Gilbert?
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Included: 1 escape room activity. Always check the voucher for the final list before you travel.
Where is the meeting point for The Escape Game in Downtown Gilbert?
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Located in Heritage Marketplace. Parking in the area is free! Hotel pickup is not included, so plan your own transport and arrive 15 minutes early.
What languages is The Escape Game in Downtown Gilbert offered in?
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It runs in English. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for The Escape Game in Downtown Gilbert?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is The Escape Game in Downtown Gilbert wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; and Infants and small children can ride in a pram or stroller. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to The Escape Game in Downtown Gilbert if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Phoenix. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about The Escape Game in Downtown Gilbert?
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Across 36 reviews averaging 5.0 out of 5, recurring themes include the guide. Travelers single out the guide as the reason the experience works.
What booking options are available for The Escape Game in Downtown Gilbert?
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There are 5 options to choose from, including Murder With A Side of Meatball, The Heist, The Depths, Ruins: Forbidden Treasure. Prices and start times differ by option, so compare them on the booking screen.
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