Shepherds Adventure Park

Book ahead of time.

Very disappointing. We got there and they told us the time of 11:30 was available, but that we had to walk up the hill to book. Once we got to the tower, there was a huge line, with the lady saying that the next available time was 1:30 or 2:00. We looked on the website while standing in line and they still had times from 11:30-12:00 available, which wasn’t true. I’d recommend booking online ahead of time, and just hoping they actually have the available times that they offer.

Response from the operator: It sounds like you’re talking about the vigilante, extreme zip writer in which case I’m not sure exactly what it was. You were looking up, but the two times were sold out that morning well in advance so it looks like you might’ve looked at the wrong thing. It’s possible you were looking at the Zip Line canopy tour, which is a completely different activity.

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Glad we tried, but never again

I purchased the super pass for one day. Staff - They were friendly and curteous. Kudos to the girl working the rope course. She helped my daughter make it through some challenging parts. Another girl at the grill wished me a happy fathers day. Advertising - I purchased the super pass because it showed it allowed unlimited access to the entire park minus the ziplines. We were allowed to ride the Copperhead Coaster twice then the attendants refused riding a third time claiming that pass only allowed two rides. After we left the part I double checked the website. Nowhere does it state only 2 rides are permitted. Food - On the website they advertise a variety of foods. When we arrived around lunch time we were told they only served brunch until 2PM. Their version of brunch is a continental breakfast from a hotel but you'll be charged a premium for it. We were unimpressed with their vesion of brunch. We came back after 2PM for a burger. The quality of the food was similar to a college cafeteria. It was awful. We won't be eating in the park ever again. For the prices they charge I expect better. Attractions - The copperhead coaster was fun. The inspriation tower was good. The Sky trail was good. The rope course was great. Everything else lacked attention, maintenance and staff. It reminded me of an abandoned park that hasn't gotten any preventative maintenance in months and was falling apart. It appeared they had been short staffed for a while and needed help keeping afloat. Pricing - To provide an example, at the candy store the staff member stated it comes out to a dollar for 4 pieces of candy. Which, if he was honest that wouldn't appeal to a lot of customers and was overpriced. I couldn't help but laugh and agree. I did get my daughter a bag of candy from their shop but didn't purchase of the candy you have to put in a bag. Overall, between the false advertising of the park entry ticket with the copperhead coaster and the awful food at the grill we will likely never go back. There are plenty of other parks we can give our business to and give them a try.

Response from the operator: Thank you for taking the time to share your feedback and for visiting Shepherd’s Adventure Park. We’re glad to hear that several of our team members made a positive impression, especially our ropes course staff and restaurant team. We’ll be sure to pass along your kind words. We would like to clarify one point regarding the Super Ticket. Our advertising does not state that guests receive unlimited rides on all attractions. The Super Ticket includes admission to the Adventure Park attractions, one ride on the Copperhead Mountain Coaster, and one trip through the SkyTrek Ropes Course. Additional rides on the coaster and ropes course may be purchased separately. We apologize if there was any misunderstanding regarding what was included with your admission. We are also sorry to hear that your dining experience did not meet expectations. Guest feedback is important to us, and we will share your comments with our food and beverage team as we continually work to improve our offerings. Regarding the condition of the park, we take great pride in maintaining our attractions and facilities, and we appreciate your honest observations. We are always investing in improvements and staffing to provide the best possible experience for our guests. Thank you again for your visit and for recognizing the efforts of several of our team members. While we’re disappointed that parts of your experience fell short of expectations, we appreciate the opportunity to address your concerns and wish you and your family the very best.

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Zipline through the woods

Great ziplining experience. The lines got longer and deeper into the woods as we progressed. The first couple of lines are in view of a major road, but very quickly you lose any sense of being near anything. Unlike our prior ziplining (mostly above the trees), this course is mostly IN the trees, with occasional views to the surrounding area. Our guides were terrific and made the experience all the more fun. Highly recommend.

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Fun

We did the mountain coaster and zip lining. They were both so much fun, and the tour guides for zip lining were so nice and funny.

Response from the operator: We're so glad that you enjoyed both the mountain coaster and your ziplining experience. We hope yo see you again!

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Quality employees make the experience . These guys get it.

Our instructors Eli, Eric and Cooper were amazing. We had a reluctant 8 year old grandson who took a little convincing. The instructors were patient and friendly and were ultimately able to get him to join in the fun. Because of their kindness and patience we were all blessed with a very exciting and enjoyable zip line experience. Thank you gentlemen. I highly recommend this adventure.

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