Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry in Cancun, Mexico
Cancun, Mexico

Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry

Outty Ranking 33 3.1 · 23 traveler reviews0.5 hoursFrom $40
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Outty Ranking

33/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

3.1/5

Based on 23 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry worth booking?

Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry is a 0.5-hour experience in Cancun, Mexico, from $40 per person. It scores 33 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.1/5 rating across 23 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
33 / 100
Rating
3.1/5 (23)
Duration
0.5 hours
From
$40 per person

Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your vacations are the best day. A safe and economical way to reach your destination. There are no waiting times; A private car and VIP treatment will be provided for you and your family. You will also have a bilingual driver, wireless Internet and air conditioning. Vehicles are always available at the airport. IMPORTANT: Please note that if your arrival or departure flight is before or after the times listed below, it will be best to spend the first or last night on the mainland. Ferry schedules: Puerto Juárez-Isla Mujeres: first departure 5:30 a.m. / last departure: 11:30 p.m. Isla Mujeres-Puerto Juárez: Departure from the fir trees at 6:00 a.m. / Last departure: 12:00 a.m.

What you get

    About this experience

    Leader in the tours and transfers market, with more than 35 years of experience offering comfort and security so that your vacations are the best day. A safe and economical way to reach your destination. There are no waiting times; A private car and VIP treatment will be provided for you and your family. You will also have a bilingual driver, wireless Internet and air conditioning. Vehicles are always available at the airport. IMPORTANT: Please note that if your arrival or departure flight is before or after the times listed below, it will be best to spend the first or last night on the mainland. Ferry schedules: Puerto Juárez-Isla Mujeres: first departure 5:30 a.m. / last departure: 11:30 p.m. Isla Mujeres-Puerto Juárez: Departure from the fir trees at 6:00 a.m. / Last departure: 12:00 a.m.

    What's included

    Included

    • On-board WiFi
    • In-vehicle air conditioning
    • Ferry tickets

    Not included

    • Private transportation
    • On-board restrooms
    • Ground transportation in the Isla Mujeres area.

    Where it starts and ends

    Meeting point

    Cancun

    Pickups are only made at the Ultramar Ferry Dock in Puerto Juárez, ferry tickets are included. Transportation within the island is not included. Please indicate the name of your hotel to be able to schedule the service

    Meeting point

    Cancun

    Pickups are only made at the Ultramar Ferry Dock in Puerto Juárez, ferry tickets are included. Transportation within the island is not included. Please indicate the name of your hotel to be able to schedule the service

    Hotel pickup

    Pickup is available for selected locations. Pickup begins about 60 minutes before departure.

    Ends at

    Pickups are only made at the Ultramar Ferry Dock in Puerto Juárez, ferry tickets are included. Transportation within the island is not included. Please indicate the name of your hotel to be able to schedule the service

    Ends at

    Pickups are only made at the Ultramar Ferry Dock in Puerto Juárez, ferry tickets are included. Transportation within the island is not included. Please indicate the name of your hotel to be able to schedule the service

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en, es
    Ticket
    Mobile Only
    Runs on
    Every day
    Group size
    Up to 9 travelers per booking
    Operated by
    BD Experience

    Know before you go

    • Specialized infant seats are available
    • Suitable for all physical fitness levels

    Photos

    Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry in Cancun, photo 2Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry in Cancun, photo 3Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry in Cancun, photo 4Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry in Cancun, photo 5Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry in Cancun, photo 6Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry in Cancun, photo 7

    What travelers are saying

    Outty’s summary of the themes that recur across 23 traveler reviews. Written by us, not quoted from reviewers.

    The guide

    2 mentions

    Travelers single out the guide as the reason the experience works.

    Traveler reviews

    23 verified traveler reviews for Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    12
    4 star
    0
    3 star
    0
    2 star
    1
    1 star
    10
    Sort
    Fallon_S · December 2025

    Not valid in cancun

    DO NOT BOOK this in CANCUN. BD Experience had no record of our tickets and Viator's solution was to just refund us so now I'm spending double since we were stranded at the airport. BD said they do not work with Viator in Cancun only in Punta Cana.

    via Viator

    ALEXANDERK1521 · January 2025

    Bad Experience with BDExperience/w2m.com

    Actually, we did a free transfer from Cancun to Tulum Grand Palladium Resort. We had to wait close to 40 min for the van because the instructions given were incomplete.

    via Tripadvisor

    Make_Customers_Happy · October 2024

    BD Experience = Bad Day Experience! :(

    On arrival in Cancun, BD Experience wanted us to wait for 30 minutes before the van could take us. When pushed a little, a van was immediately available to drop us. Not sure how that happened! For our return today, they asked us to be picked up at 1pm today which was 4.5 hours before our flight at 5:35pm. I pushed back because such early puckup would waste 3-4 Hours where we are stuck at the airport rather than enjoying at the resort. BD Experience would allow for a later pickup because they indicated they had 3 other pickup after us. Well, they picked us up at 1pm and they has no other pickup. So the driver dropped us at 1:55pm and we are now sitting at the AP for 3.5 hours. This is the worst scheduling I have ever seen. And sad part is nobody at BD Experience has accountability or authority to make more responsible decision for delivering decent Experience for customer. Instead they are blaming Costco Travel. Based on my disappointnent, I don't recommend BD Experience as there are several other alternative available in Cancun. I am sharing the same feedback to Costco Travel in the hopes that they make better decisions for the customer. For now, please avoid BD Experience if u want to avoid what happened to us.

    via Tripadvisor

    I8233KDalexandrap · June 2024

    Not even rain can ruin this experience!

    Every day our trip got better and better. My friend and I came during peak rain season so we were really bummed about the weather on the first day, but the staff and the activities made the whole trip worth it. Everyone was extremely welcoming and attentive. On our third day, we went on a boat trip to Isla Muheres booked through the hotel’s BDExperience agency. Manuel and Toni were super sweet, fun, and helpful. Our tour guide, Miguel and his crew, were also so fun and welcoming. The spa is absolutely worth it if you want that ethereal experience, and omg go to the CHIC cabaret show!! Overall, incredible experience and would definitely come back again.

    via Tripadvisor

    kandarp m · April 2022

    Terrible experience! Please don’t trust them!

    Worst company for booking tour and transfer. Their agent gave fake commitment and then started giving excuses 2 times. We booked our vacation in Breathless Riviera resort, Riviera Maya. BD experience agent reached out to me on whtsapp. He gave us false commitment and got us booking for free shopping, Isla Mujeres, Cozumel and Cenote for four days. For free shopping, no one came to pick-up us at Playa de Carmel. He told us that we will be back at the resort around 5:30 or 6pm, but we could come around 8:30pm. Missed all activities and dinner at the resort. One gentleman asked us to get taxi and go to the resort. The agent and BD experience didn’t answer our call or text. Second day we had tour to Isla Mujeres. I asked the Agent (Carlos) to cancel the tour, so he said “give us second opportunity”. He told us 3 times that we will be able to do snorkelling even though we don’t know swimming. We decided to go to Isla Mujeres for snorkelling. When we reached to the boat, the staffs said only good swimmers can do snorkelling. Moreover, the agent told us that we will be back at 2:30pm, but we came to the resort around 8:30pm and missed all activities and dinner on second day. At last, we decided to cancel our tour to Cozumel and Cenote as BD experience was not trustworthy. They took our money and no one has been reached out to us for the refund. Once you pay, nobody will listen and answer you from BD experience. It’s SCAM!

    via Tripadvisor

    Good to know

    Duration
    0.5 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Every day
    Hotel pickup
    Available for selected locations
    Booked in 30 days
    8
    Verdict
    Worth a Look

    Who runs this experience

    Operated by BD Experience, who run 4 experiences we rank across 3 cities, with an average Outty Ranking of 46.5.

    See everything BD Experience runs

    Why this scores 33

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)9
    Review evidence (18% weight)46
    Booking momentum (14% weight)37
    Value for money (12% weight)0
    Listing quality (10% weight)85
    Local standing (8% weight)0
    Booking flexibility (8% weight)100

    Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Cancun.

    How much does Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry cost?

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    Prices start at $40 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Cancun usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry take?

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    Plan for about 0.5 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Cancun is not rushed.

    Is Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry worth it?

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    It holds an Outty Ranking of 33 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.1/5 across 23 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Cancun, and how flexible the cancellation terms are.

    Can I cancel or reschedule Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry?

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    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry suitable for kids and families?

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    Yes, all ages are welcome. Families should still weigh the 0.5-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry?

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    Around 8 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Cancun can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

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    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Cancun and add a light layer if any part of the 0.5-hour experience runs outdoors or after sunset.

    Where does Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry start and how do I get there?

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    The exact meeting point and directions are on your voucher once you book, and they sit in central Cancun within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Cancun?

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    On Outty we rank every Cancun experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Chichen Itza from Cancun : Cenote, Valladolid and Mayan Cuisine, Early Access to Chichen Itza with optional pick-up, Small-Group 3 Hidden Cenotes Adventure with Tequila Tasting. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Cancun?

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    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Cancun?

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    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

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    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry?

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    Included: On-board WiFi; In-vehicle air conditioning; and Ferry tickets. Not included: Private transportation; On-board restrooms; and Ground transportation in the Isla Mujeres area. Always check the voucher for the final list before you travel.

    Does Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry include hotel pickup?

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    Yes, pickup is offered, or you can meet at the start point instead from 47 listed pickup locations in and around Cancun. Be ready about 60 minutes before the start time.

    What languages is Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry offered in?

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    It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry?

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    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry wheelchair or stroller accessible?

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    The operator notes: Specialized infant seats are available. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry if the weather is bad?

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    It generally runs rain or shine, so dress for the forecast in Cancun. Standard cancellation terms apply: free cancellation up to 24 hours before the start.

    What do travelers say about Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry?

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    Across 23 reviews averaging 3.1 out of 5, recurring themes include the guide. Travelers single out the guide as the reason the experience works.

    Ready to lock in your spot?

    Pick a date, choose your group, and see the exact price for Shared transfer R/T VAN Apto-Muelle Ferry Isla Mujeres-Apto C/ Tickets Ferry.

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