Share Your Pasta Love in a Local’s Home in Venice

Pasta making class

Our host chef was very informative, gracious host , relaxing atmosphere. My grandson said this was the best part yet of our visit to Italy

via Tripadvisor

Guide No Show No Refund - late chg of meeting location

We were so excited to participate in this class and learn some authentic Italian recipes. Viator or the host changed the meeting location and being on vacation we did not get the info timely so the guide didn’t show and we are out $400+ because they refuse to reimburse us. Stay clear or monitor email like a hawk which isn’t any fun on vacation. Sad. 😔

Response from the operator: Dear Sandra, Thank you for your review. We’re sorry to hear about the confusion and frustration you experienced. For this experience, the correct meeting point and the host’s contact details are provided in the final confirmation message sent by Viator after booking. The location shown on Viator’s general listing page is a generic reference point and is not intended as the actual meeting location. When guests arrive at the confirmed address, the host is present as scheduled. Regarding the phone number, Cesarine hosts are reachable through the contact details shared in the booking confirmation. We did not receive any missed calls or messages from you at the time of the experience. We understand how frustrating it can be to miss a class while on vacation. We would like to clarify that all updates regarding location or timing are communicated via email, which is the official channel for our guests. It is the guest’s responsibility to ensure they have working internet access and to monitor emails prior to the experience. We always strive to provide clear instructions and timely updates, but without checking the messages, we are unable to guarantee attendance. We hope this helps clarify the situation. Kind regards,

via Viator

Such an amazing experience

My host Nicoletta was amazing! I had such a great time learning about the Venice culture and the pasta making process. Would highly recommend this experience!

via Viator

Our cooking experience in Venice

Our experience with Nadine in Venice wa amazing!! Our family of 7 including teens and adults asked for a very hands in experience and Nadine did not disappoint. She just volves everyone and we did everything ourselves. We learned how to make several pasta types and sauces and tiramisu for dessert. And then we all sat together and ate. It was incredible. We cannot thank Nadine enough for this experience and for welcoming us into her home! Grazie!!

via Tripadvisor

Disappointed, not hands-on, not as promised

I was disappointed with Barbara's cooking class. We met our guide in the square and walked to her apartment. This was totally different from the instructions we received via email. She welcomed us in and explained we could make 3 kinds of pasta (which was advertised). She said 3 types of pasta would be too much. She finally agreed to make 2 small portions of pasta and risotto. The experience was very minimally hands-on. Our host made the pasta (we got to take turns kneading the dough) and filled the ravioli with filling. We watched from a distance while our chef prepared the risotto and sauce for the pasta. We didn't get to prepare our own sauce. It was a lot of watching and not a lot of doing. About an hour into the experience we were offered the last of a bottle of white wine that had likely been opened for a day or two. In “what is included” was advertised we would get multiple local wines: "Taste a selection of local red and white wines with your meal". For the price of the experience, my dad and I were disappointed (total of €260 for two people). Lastly, we did not receive a souvenir apron and a shopping bag which was advertised and promised.

Response from the operator: Hello, Thank you for sharing your opinion with us. It is always important to listen from our customers. We are sincely sorry to read these lines and we apologize that your experience did not meet our high standards. Our Cesarine always offer suggestions for the best performance of the event. Of course, they do not make any decisions on their own without the consent of our dear guests. Furthermore, our Cesarine follow strict HACCP regulations. Obviously they do not give any leftovers and they comply with the strictest sanitary regulations. In the experiece the wine is included, it's the host who decides the type according to he recipes. Anyway, thank you very much for your patience and for providing us with this useful feedback. Best wishes, Cesarine Team

via Viator