Selvatura Park: Herpetarium Tour in Monteverde

Not recommended!

Unmotivated guide, there are only a few animals to see in a larger room. Our guide just wanted to go home quickly and processed us without any care. The admission price is much too high for what you get. You can perhaps look at every single animal for a minute, then you have to move quickly to the next animal. It is not particularly appealing and was definitely not worth the money!

Response from the operator: Vielen Dank für Ihr ehrliches Feedback, auch wenn wir natürlich sehr bedauern, dass Ihr Besuch bei uns eine so große Enttäuschung war. Ein solches Erlebnis entspricht absolut nicht dem Standard, den wir unseren Gästen bieten möchten. Dass Ihr Guide unmotiviert wirkte und Sie das Gefühl hatten, schnell abgefertigt zu werden, tut uns aufrichtig leid. Unsere Führungen sollten informativ, begeisternd und entspannt sein, damit Sie genügend Zeit haben, die Tiere zu beobachten. Wir werden Ihre Rückmeldung umgehend an unser Guide-Team weiterleiten, um sicherzustellen, dass sich so etwas nicht wiederholt. Wir verstehen Ihre Enttäuschung über das Preis-Leistungs-Verhältnis unter diesen Umständen vollkommen. Dennoch hoffen wir, dass Sie Ihre Zeit in Costa Rica und die wunderschöne Natur in guter Erinnerung behalten.

via Tripadvisor (translated)

First and last time

Small reptile-ranary with a visit duration of less than 30 minutes and about $25 cost per person. I have seen others in the past with definitely many more species and especially more immersive.

Response from the operator: Grazie per il suo riscontro La ringraziamo per aver condiviso la sua opinione sulla visita al rettilario e al ranario. Siamo spiacenti di apprendere che l'esperienza non abbia soddisfatto le sue aspettative, in particolare per quanto riguarda il rapporto tra la durata della visita e il costo del biglietto. Il nostro obiettivo è offrire un'esperienza educativa incentrata sulla conservazione delle specie locali della foresta nebulosa, ma comprendiamo che, per chi ha visitato strutture più ampie in passato, questa sezione possa essere sembrata meno immersiva. Teniamo molto in considerazione i commenti dei nostri visitatori per valutare come migliorare l'esposizione e il valore offerto nei nostri habitat. Speriamo che, nonostante questa delusione, lei abbia avuto modo di apprezzare la bellezza naturale della regione di Monteverde.

via Tripadvisor (translated)

Excellence on David's part. Made the adventure pleasurable

Great place. Excellent David. Made our stay at the place pleasant. Professionalism. Total knowledge. We had fun and Monteverde proved a destiny to repeat

Response from the operator: ¡Muchas gracias por tu reseña! Nos alegra mucho saber que David hizo de su aventura una experiencia placentera y profesional. Compartiremos tus palabras con él, ya que nos motiva mucho saber que su conocimiento y atención marcaron la diferencia en su visita. Nos encanta que consideren a Monteverde como un destino para repetir, ¡aquí los esperamos para su próxima aventura!

via Tripadvisor (translated)

Over priced and totally underwhelming. Avoid!

An expensive 'tour' conducted by a guide who wanted to be anywhere else and gave very generalised information most 7 year olds would possess. The building itself was somewhat dilapidated and the containers holding the specimens appeared to have been built and last cleaned in the 1970s. Very poor value for money. A rip off. And the same can be said for the butterfly house.

Response from the operator: We’re truly sorry to hear that your experience didn’t meet your expectations. We value your feedback as it helps us improve our services. Our team works hard to provide valuable and informative experiences, and we’ll be taking your comments into consideration to make improvements. Thank you for sharing your thoughts with us.

via Tripadvisor

Worst tour, rushed through and could barely see animals, big disappointment!

This was a major disappointment! First the road there was in horrible condition, suggest having 4 wheel drive and not carrying about your kidneys bouncing around. I was the only person on the tour which was fine but I felt like they were trying to rush me through everything to be and to leave. It was sold as a ~2hr tour but it was over in 30 mins and that includes spending a few minutes looking at the gift store items. Just as I was selecting items to purchase, I was told the gift shop was closed. It would have been nice to know that before I spent time looking at things. The actual room with the snakes and frogs was the major disappointment. The terrariums they were kept in had so much unnecessary art drawn on the outside that you could barely see through it to see the animals. When I tried to take pictures it was almost impossible to find a part of the glass that was clear to take the photo from. This coupled with the guide rushing through everything made this the worst tour of my trip so far. I would not recommend this tour to anyone. Save your money!

via Viator