Sacred Valley VIP + Short Inca Trail to Machu Picchu 3 Days

Awesome trip

Juan was our guide through the sacred valley and he was AMAZING! He was so knowledgeable about the history of each site we visited and had the best stories of his past adventures through the jungle and sacred ruins. He was also just very kind, communicative and made us feel comfortable and organized through our sacred valley tour.

Response from the operator: Dear Angela, Thank you for your lovely review! We're delighted that you enjoyed exploring the Sacred Valley with Juan. It's wonderful to know that his knowledge, fascinating stories, and kindness made your experience so special and comfortable. We'll happily share your kind words with him. Thank you for choosing us! Best regards, Raquel TreXperience

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Number 1 Tour of Peru

An Exceptional, VIP Experience in Peru – Highly Recommended! We contacted this tour operator to combine two of their tours into one seamless, extended 8-day private trip for two, and the experience exceeded every expectation! From Lima, Cusco, the Nazca Lines, the dunes, Machu Picchu, Rainbow Mountain and more! From the original booking process to the end of our journey, our travel agent, Jazmin, communicated with us in excellent English via email and ensured every detail was taken care of. Her organization, responsiveness, and attention to detail made the entire process effortless. We also greatly appreciated that we could have the entire tour pre-paid before we started. From the moment our trip began, we were treated like VIPs. We stayed in outstanding hotels, were recommended to wonderful restaurants, all tickets handled and had exceptional local guides who were knowledgeable, professional, and spoke, a native language, Spanish and excellent English. Every aspect of the trip was thoughtfully planned and executed. There was no hidden costs and a lot of other tourists were jealous of our guides and ability to have all tickets managed prior to arrival. A special mention goes to Marco, who absolutely blew us away with his professionalism and remarkable ability to anticipate our needs before we even had to ask. His attention to detail, genuine care, and commitment to making our experience exceptional made a lasting impression on us. As a couple in our 60s, we especially appreciated the comfortable pace of the tour. Everything was tailored to our needs, every detail was handled, and whenever an unexpected issue arose, it was resolved quickly and efficiently. We always felt safe, comfortable, and well cared for. If you are looking for a safe, reliable, punctual, and truly all-inclusive tour operator to experience the best of Peru without the stress of managing all the logistics yourself, look no further. This company delivers an outstanding, personalized travel experience from beginning to end. Our highest praise and heartfelt thanks go to Jazmin and Marco for making our Peruvian adventure so memorable. We would recommend this tour operator without hesitation to anyone planning a trip to Peru! Book with them—you will be glad you did!

Response from the operator: Dear Maria, Thank you so much for your wonderful review! We're thrilled that your 8-day private adventure through Peru exceeded your expectations. It's especially rewarding to know that Jazmin's excellent organization and Marco's professionalism and thoughtful attention made your journey comfortable, seamless, and unforgettable. We'll gladly share your heartfelt appreciation with both of them. Thank you for your trust and enthusiastic recommendation! Best regards, Raquel TreXperience

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So much to learn & see in the Sacred Valley!

Juan Miranda was a fun, knowledgeable guide who showed us around remarkable sights in Sacred Valley! We will never forget this trip!

Response from the operator: Dear Getaway43067436467, Thank you for sharing your experience with us. We are happy to know that you enjoyed the Sacred Valley and the Short Inca Trail to Machu Picchu. We truly appreciate your kind words about Juan Miranda. We will share your message with him, and we are glad to hear that his knowledge and friendly personality helped make your journey a memorable one. Thank you for choosing TreXperience, and we hope to see you again for another adventure in Peru. Best regards; Raquel TreXperience

via Tripadvisor

Great trip to Inca cultures

We had an amazing 3-day, 2-night experience with TreXperience! Everything was well organized, and our guide Juan was fantastic—friendly, knowledgeable, and passionate about Inca history and culture. He made the Sacred Valley and Machu Picchu experience even more memorable. Highly recommend TreXperience and Juan!

Response from the operator: Dear O5428IOjerryh, Thank you for sharing your experience. We’re so glad you enjoyed your 3-day Sacred Valley and Short Inca Trail adventure with us. It’s wonderful to hear that Juan made your journey more memorable with his knowledge, passion for Inca history, and friendly support throughout the experience. Thank you for recommending Juan and TreXperience. Best regards, Raquel TreXperience

via Tripadvisor

Exhausting Follow-Ups for Basic Details

The Sacred Valley and Machu Picchu were spectacular and, on their own, made the trip to Peru worthwhile. Unfortunately, the same can’t be said for the operation of TreXperience. The booking process was excellent — efficient and responsive. Once I’d paid in full, however, communication became a bit of an endurance sport. I repeatedly had to chase basic information such as pick-up times, train schedules and hotel details. Given that TreXperience had already booked these, why wasn't a detailed itinerary emailed a day or two before the trip? The communication was also inconsistent. Some people in our group received a detailed itinerary while others didn’t. After several requests, I finally received mine — along with an apology — on the last night of the tour. Our guides were put in a difficult position, having to manage guests with different information. A simple, consistent itinerary sent to everyone beforehand would have avoided much of the confusion. The hotels in Ollantaytambo and Aguas Calientes were another disappointment. They weren’t particularly comfortable and, given the price of the package and the accommodation options available in these tourist towns, I expected better. A big shout-out to our assistant guide, Evans, who remained calm, positive and patient when guests were confused or frustrated. Muchas gracias, Evans! Elisban, the emergency contact working behind the scenes, was also helpful and professional. Overall, the destination gets five stars; TreXperience’s organisation gets considerably fewer. The communication, logistics and accommodation need significant improvement. The trip was an adventure; getting basic information shouldn’t feel like chasing a llama up a mountain in high altitude!

via Tripadvisor