Rent of Bike MTB in Circuito Chico

Recommended!

Excellent attention and condition of the bikes. The tour of Circuit Chico is beautiful. Keep in mind that it is demanding, it has many steep slopes. But it's really worth it. It can also be combined with 1hs of kayaking in lake moreno.

via Tripadvisor (translated)

Excellent but strenuous

Very friendly staff. Small circuit inside the premises to test the bikes. Equipment in excellent condition. The only thing I have to clarify and nothing to do with the establishment is that the circuit is not simple. It has a length of about 27 kilometers with many steep slopes that we must have walked up carrying the bike next to us because they were exhausting. The experience is beautiful but extremely strenuous. You can call from any point of the circuit and ask for a “ransom” for ARS $550 which consists of picking up with a van both bikes and transferring back to the premises.

via Tripadvisor (translated)

Excellent service

We rented bikes to do the chico circuit, the service was excellent, explained everything gave tips. The equipment very well preserved and new. There are bikes options at different prices. I had a problem and I couldn't finish the circuit, I stopped at the truck breeder and called the store, they sent a doblô to pick up the bicycle. I paid the equivalent of R$55.00 for the relief. It was very quick and cordial, they asked if I had been hurt, if I needed medical attention. It was all very good.

via Tripadvisor (translated)

Horrendous experience with this rental company

I initially booked two standard bikes by email, they got the order wrong and “only had deluxe bikes left”. We had to pay more as we apparently could not get the seasonal promotion if we paid by card also. Therefore all the prices on their website are their “promotion prices”, different in-store. After paying extra, we were given a number to call if anything were to happen on the journey. At Bahia Lopez, halfway into our trip, my partners chain broke. I called the number they supplied three times along with the other number that is on their website. They didn’t answer. I then emailed the site asking if they could contact us immediately, explaining the situation. To no response, I sent another email with my WhatsApp. After I again did not hear back I tried the phone number while we were walking pushing the bikes. Somebody answered and hung up the phone after one minute. We walked for nearly 9km and after 1 hour and 30 minutes pushing the bikes arrived at Lliao Lliao hotel. When I called the number they then answered the phone. I asked for them to collect us at Lliao Lliao and the man told me to “stay visible and wait outside”. We waited for 30 minutes and there was still no sign of them. I phoned them again and was told “ma’am we thought you were making your own way back”. They had not sent anybody to collect us. After waiting another 20 minutes, they finally collected us. They denied getting any calls and did not apologize for how our situation was handled. I had to show my call log in order to prove that I had even called them while they continued to deny it. I asked for the name of their manager and they refused to tell me, as well as their own names. I was told, “You come to South America where we speak Spanish, if you don’t speak Spanish, what do you expect?” As a company that deals primarily with tourists, I would have expected a lot more in terms of service. The bikes are also clearly not in great condition as many of these reviews also state them breaking down on the trip. I’ve never been treated so rudely nor have I ever been denied the name of an employee nor manager after asking. Due to the high cost for a low-quality bike rental, I presumed the reason for paying the high price was so that if a situation like this would occur, there would have been someone there to help. That was not the case. We were treated very poorly.

via Tripadvisor

Excellent

A great idea to tour the circuit boy! The bikes are in very good condition and the service was more than excellent! They gave us tips about using the bike and recommended different paths to go. Noteworthy is the attention of Jesus! Super recommended everything

Response from the operator: Gracias por compartir tu opinión en TripAdvisor. Nos alegra mucho que hayas disfrutado de la hermosa naturaleza que tenemos! Trabajamos a diario para ofrecer el mejor servicio a nuestros clientes y el mantenimiento de nuestras bicicletas!!! muchas gracias y te esperamos pronto!

via Tripadvisor (translated)