Private transportation service from Cartagena to hotel in Tayrona Park area

Above and Beyond Service - The Best Transfer Experience We Had in Colombia

After a very stressful and disappointing morning, Bukap Travels completely turned our day around. We had booked a private transfer from Cartagena to Tayrona National Park, and due to serious delays from our previous hotel, we arrived over an hour late to our pickup point. We were extremely worried the driver would have left—especially since we had no direct way to contact them, only the agency via email. But to our surprise and huge relief—they waited for us. When we finally arrived, we were greeted by the two kindest people we met during our entire trip. Despite the long wait, they welcomed us with genuine smiles, warmth, and even snacks. That level of patience and kindness immediately put us at ease. We had both a driver and an English-speaking guide, Hugo, who was absolutely fantastic. He shared interesting insights about the areas we passed through, helped bridge the language gap, and made the whole journey feel relaxed and enjoyable. Even after the delay, they generously offered to stop in Barranquilla for a short walk along the promenade and a quick lunch—something we truly appreciated. What could have remained the worst day of our trip was instead transformed into one of the best travel experiences we had in Colombia. They made us feel safe, welcome, and genuinely cared for. I cannot recommend Bukap Travels enough—this is what true hospitality looks like. I cannot recommend them enough!

via Tripadvisor

Hader, an excellent and professional driver.

Hader, is an excellent and professional driver. We communicated with my basic Spanish and Google translate.

Response from the operator: Hello! Thank you so much for your kind review—we truly appreciate you taking the time to share your experience. We’re very happy to hear that Hader provided a professional and excellent service. It’s great to know that, even with basic Spanish and the help of Google Translate, you were able to communicate and enjoy a smooth experience together. We’ll be sure to share your kind words with him—he will be very glad to hear this. Thank you again for your trust, and we hope to assist you again in the future. Warm regards, Santiago Argote

via Viator

Perfect Experience

We booked private transportation from Cartagena to a hotel near Tayrona and back on two different days, and everything was excellent. Communication beforehand was great, and our driver, Hader, gave us a perfect experience. He arrived at least half an hour early at the meeting point, was extremely polite, and shared lots of helpful insights and tips. His driving made us feel very safe the entire time. He was always punctual, attentive to our needs, courteous, and incredibly friendly. We felt completely safe and well taken care of throughout the journey. Highly recommended!

Response from the operator: Hello! Thank you so much for taking the time to share such a wonderful review. We are truly happy to hear that your experience with us was excellent from start to finish. It means a lot to know that you appreciated the communication prior to your trip and that everything went smoothly with your transfers between Cartagena and Tayrona. We are especially glad to hear your kind words about Hader—we will make sure to share your feedback with him. He will be very happy to know that his punctuality, professionalism, and friendly attitude made such a positive impact on your journey. Providing a safe, comfortable, and enjoyable experience for our clients is always our top priority, so it’s very rewarding to know that you felt well taken care of throughout your travels. Thank you again for your trust and recommendation. It was a pleasure assisting you, and we truly hope to welcome you again on your next visit to Colombia. Warm regards, Santiago Argote

via Tripadvisor

Very good Transfer from Cartagena to Tayrona with Guide Hugo

Very good driver and Guide (Carlos and Hugo). Safe car, Great Input and detailed Information by Hugo. Very good English. Recommendation 100%.

Response from the operator: Hello, Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with Hugo and Carlos. Safety, comfort, and clear communication are always our priorities, so it’s wonderful to know you felt well taken care of. Hugo’s detailed knowledge and excellent English skills truly make every tour more engaging, and Carlos’ professionalism ensures a smooth and safe ride. We greatly appreciate your 100% recommendation — it means a lot to our entire team! We hope to have the pleasure of welcoming you again soon for another memorable experience in Colombia. Warm regards, Santiago Argote B.

via Tripadvisor

Great Experience with Hugo and Carlos

Hugo was a fantastic guide. Carlos a really good driver. They picked us up 10 minutes before the arranged time. Hugo tells us a lot about the Caribean Coast, Columbia and the History especially about the Indigenes. They managed the entrance procedure in the National-Park and drove us directly to our hotel inside the Tayronapark. Really good and without any problems.

Response from the operator: Hello, Thank you very much for taking the time to share your experience! We’re thrilled to hear that your day with Hugo and Carlos went so smoothly. Punctuality, safety, and professionalism are things we value greatly, and it’s wonderful to know they delivered on all fronts. Hugo’s deep knowledge of the Caribbean Coast, Colombia’s history, and indigenous culture is something we are very proud of, and we’re so glad you enjoyed learning from him. We’re also delighted that Carlos made your journey seamless, from the entrance procedure at the park to ensuring you arrived directly at your hotel inside Tayrona without any issues. Knowing that everything went “really good and without any problems” is exactly the experience we strive to provide. We truly appreciate your kind words and recommendation, and we hope to welcome you back for more adventures in the future! Warm regards, Santiago Argote B.

via Tripadvisor