Private Tour of Chapultepec Castle History and Views

Visit to Chapultepec Castle was more meaningful thanks to an excellent tour guide as Francisco Esquivel

Chapultepec Castle will be much better appreciated with the assistance of a good tour guide. Francisco Esquivel was very knowledgeable, understanding of our difficulties trying to cross town from Xochimilco to get to our meeting point. He gave us pointers to the closest access point, saving us the uncertainty to finding our way on our own in that large, very large park. Francisco made sure we learned the history of the castle, of Mexico's political changes and how they reflected in the arts, architecture, furniture, and modern amenities in the building. There are thousands of people trying to see/visit the Castle, having a guide helped and allowed us to actually enjoy and focus on the objects or relevant subjects we encountered as we went into the building. He was also able to point us to places that would haven't been obvious to us, and would've missed if not told about. Note to others: the private tour cost, covers only the guide. Ticket to the Castle has to be purchased separately. Another Note: please don't make the same mistake we made - DO NOT book events/tours with only one hour in between. Distances and TRAFFIC, are serious matter in Mexico City, nothing, absolutely nothing takes less than 45 minutes, and more like an hour of driving to get from place to place. I believe it was money well spent. I strongly recommend Francisco Esquivel as a tour guide.

via Viator

Paid for something that I never received, wish I had 3 thumbs to give down

First of all, we didn't do the tour because the travel company's tour guide refused to meet me and my wife at a location that was close by him because we had no idea where wanted us to meet. This is our first time in Mexico City and had no idea where he was talking about, but we dropped our location which was a few meters to the entrance he was directing us to and refused to meet us. When we finally met up with him, he was rude and said he has another tour and flat out walked away. I was very surprised when I contacted Viator and explained the situation and they refused to give us a refund because the travel operator gave their version of the story and refused to refund our money. Mexico City has over 9 million residents and 21 million people in the metro area so it is a very large and busy city so their location was not clear and there were a lot of assumptions as he said "every tour meets in this location". Do not book with this company and think twice about Viator since they don't stand by their customers and trust the tour companies.

Response from the operator: We are sorry you were not able to understand the instructions to find your Guide, from the moment of the Booking you get a detailed explanation of how to get to the meeting point together with a Google Maps link that you can follow from your phone, that same information is given by your Guide one day before the tour, we also tell you that from the drop-off where your taxi driver will leave you it is at least a 10 minute walk to get to the Ticket bus, the park is big and as you just mentioned it won't be possible for the Guide to walk around the park to find if you don't know where you are that is why the Ticket booth is the best place to meet it is impossible to Miss. It is not our fault that you arrived late to the Tour and we do not have the chance to give you the Tour as we do have other clients that arrive on time, the guide was never rude he was just giving you clear instructions. We also with we were able to share the screenshots of the conversation that we sent you with the clear specification of how to meet your Guide

via Viator

It was a great...

It was a great experience. Our guide, Perla, was very knowledgeable and had a great personality. I learned a lot about Mexican history in a pleasant and relaxed manner. I highly recommend this guide and this tour.

via Viator

Best Private tour!!

It was my boyfriend’s and my first time visiting Mexico City, and we wanted a more personal experience rather than joining a group tour. We decided to book a private two-hour tour of Chapultepec Castle, and we’re so glad we did! Galy was absolutely amazing. She was professional, friendly, and incredibly knowledgeable, which made our visit to the castle even more enjoyable. She shared so much interesting history and was happy to answer our questions along the way. She even gave us some great local food recommendations to enjoy during the rest of our trip. We had such a wonderful experience with Galy and would highly recommend her to anyone visiting Mexico City. If we ever return, we would absolutely love to have her as our guide again!

via Tripadvisor

Arturo made the day

At 90 and 80 we were unable to reach the castle since the elevator was shut for the day. Arturo provided an interesting lesson on Mexican history from independence to the fall of Maximilian and then we walked to the wonderful Museo de Arte Moderno, where Arturo taught us a lot as we enjoyed. A very pleasant morning!

via Viator