
Private Florence City Tour & The Mall Shopping
Traveler rating
5.0/5
Based on 7 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Private Florence City Tour & The Mall Shopping worth booking?
Private Florence City Tour & The Mall Shopping is a 8-hour experience in Florence, Italy, from $664 per person. It scores 57 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 5/5 rating across 7 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 57 / 100
- Rating
- 5/5 (7)
- Duration
- 8 hours
- From
- $664 per person
Discover Florence in comfort on a private city experience combined with luxury shopping at The Mall. Travel in a premium Mercedes-Benz vehicle with your English-speaking chauffeur at disposal for the day. Explore Florence’s iconic landmarks, including Ponte Vecchio, Palazzo Vecchio, the Duomo complex, and the panoramic Piazzale Michelangelo. In the afternoon, enjoy time at The Mall Firenze for high-end shopping. Unlike group tours, this experience is fully private and customizable, offering door-to-door service and a relaxed pace. While not a guided tour, your chauffeur will share local history and insights throughout the day. Operated by Best Rome Driver, with nearly 20 years of experience, this tour ensures professionalism, reliability, and high-quality service.
What you get
About this experience
Discover Florence in comfort on a private city experience combined with luxury shopping at The Mall. Travel in a premium Mercedes-Benz vehicle with your English-speaking chauffeur at disposal for the day. Explore Florence’s iconic landmarks, including Ponte Vecchio, Palazzo Vecchio, the Duomo complex, and the panoramic Piazzale Michelangelo. In the afternoon, enjoy time at The Mall Firenze for high-end shopping. Unlike group tours, this experience is fully private and customizable, offering door-to-door service and a relaxed pace. While not a guided tour, your chauffeur will share local history and insights throughout the day. Operated by Best Rome Driver, with nearly 20 years of experience, this tour ensures professionalism, reliability, and high-quality service.
What's included
Included
- Private English-speaking chauffeur
- Luxury Mercedes-Benz sedan or van
- Fully customizable itinerary
Not included
- Food and drinks
- Licensed tour guide (available upon request)
- Entrance tickets (Accademia, Uffizi, etc.)
- Gratuities (optional)
What you'll see and do
Florence
Your English-speaking chauffeur will pick you up directly from your accommodation in Florence in a luxury Mercedes-Benz sedan or van. This private experience allows you to explore the cradle of the Renaissance comfortably, combining panoramic views with stops at the city’s most iconic landmarks. While this is not a guided tour, your chauffeur will share historical background, artistic insights, and local stories throughout the drive.
Pass by without stopping
Piazzale Michelangelo
Drive up to Piazzale Michelangelo, the most celebrated panoramic terrace in Florence. From here, enjoy sweeping views over the Duomo, Palazzo Vecchio, the Arno River, and the Tuscan hills beyond—an ideal moment for photos.
60 minutes here
Ponte Vecchio
Begin your exploration in the heart of Florence. Stroll through the medieval streets surrounding: Ponte Vecchio – The city’s most famous bridge, lined with historic goldsmith shops and suspended over the Arno River. Palazzo Vecchio – Florence’s imposing medieval town hall overlooking Piazza della Signoria, a square filled with Renaissance sculptures. This area captures the political and artistic soul of Florence.
60 minutes here
Piazza Del Duomo
Continue to the magnificent religious center of the city: Florence Cathedral – With its iconic dome engineered by Brunelleschi Florence Baptistery – Famous for its bronze “Gates of Paradise” Admire the intricate marble façade and monumental architecture that define Florence’s skyline. (All visits are external unless a private guide and tickets are arranged in advance.)
60 minutes here
Florence
After visiting the city, you'll have time to enjoy a traditional lunch in local a restaurant. Lunch is not included but will be arranged by us and has to be paid on the spot.
60 minutes here
The Mall Firenze
In the afternoon, your chauffeur will take you to: The Mall Firenze Located just outside Florence, this luxury outlet destination features prestigious Italian and international brands in an elegant open-air setting. Enjoy free time for shopping before returning comfortably to your hotel.
180 minutes here
Florence
Relax during the drive back to your accommodation in Florence.
Pass by without stopping
Where it starts and ends
Hotel pickup
Pickup is included for all travelers.
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Languages
- en, it
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 15 travelers per booking
- Operated by
- Best Rome Driver Private Tours
Know before you go
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Service animals allowed
- Public transportation options are available nearby
- Specialized infant seats are available
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Foldable wheelchairs only, which must fit in the vehicle trunk
- Guests has to be able to get in and out of the vehicle independently
Photos





What travelers are saying
Outty’s summary of the themes that recur across 7 traveler reviews. Written by us, not quoted from reviewers.
The guide
5 mentionsTravelers single out the guide as the reason the experience works.
Knowledge and storytelling
3 mentionsReviewers describe the commentary as informative rather than scripted.
Traveler reviews
7 verified traveler reviews for Private Florence City Tour & The Mall Shopping. Ratings and reviews provided by Viator and Tripadvisor.
A day in Florence
Our driver Stefano was a very professional driver. He gave us a tour of Florence and showed us places to shop. He was very knowledgeable, too. Good job Stefano
Response from the operator: Hi Josefina, Grazie for your review of our services. Glad to hear you had great time with us! We are looking forward to meeting you again soon and showing you the rest of Italy on board with us. Best Rome Driver Team
via Tripadvisor
AMAZING!!! Salvatore was incredible!
We had the best day in Florence. Beautiful city, amazing insight from Sal about the history and best places to eat! Our lunch at Anteca Osteria Toscana was the best food I have ever had. We had a 52 oz aged Toscana stake, with pastas that we all shared. I would highly recommend.
Response from the operator: Hello! Thank you for your precious and detailed review! It's always a pleasure to know that our wonderful clients are satisfied with the services we have provided for them. I'm happy to read that you had awesome time on board with your Professional Driver Salvatore! We truly look forward to seeing you for your next vacation in Italy! Best Rome Driver Team
via Tripadvisor
Lucca and more…
We had an amazing time with our driver, Salvatore. He was our driver for 6 days. We stayed in Luca and went from Luca to Florence, Pisa, Sienna, Parma, San Gigamino. Salvatore was very informative, we had six people total and everyone of us will come back and request Salvatore. The trip was magnificent.
Response from the operator: Buongiorno! Thank you for your precious review! It's always a pleasure to know that our wonderful clients are satisfied with the services we have provided for them. I'm happy to read that you had awesome time on board with your Professional Driver Salvatore! We truly look forward to seeing you for your next vacation in Italy! Best Rome Driver Team
via Tripadvisor
Alex was our Driver from Florence to Sorrento
Alex was fantastic!!! Never rushed, very patient and anticipated our needs (bathroom, water, hungry etc. Alex was always on time. After a long day of driving, My husband left his cell phone in his car and Alex drove it back to him.
Response from the operator: Buongiorno, We truly thank you for your precious review and your support. It's always a pleasure to read that our guests are satisfied with the services we have provided them with! We look forward to showing you the rest of Italy in the future and to having you on board with us once again. Best Rome Driver Team
via Tripadvisor
Best of Rome driver Alex Paolini
We had an exceptional experience w Alex—he spoke fluid English —was prompt and very professional—he had a Mercedes van very modern w plenty of space for the 5 of us -cool air conditioning
via Tripadvisor
Good to know
- Duration
- 8 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 2
- Verdict
- Worth a Look
Who runs this experience
Operated by Best Rome Driver Private Tours, who run 26 experiences we rank across 5 cities, with an average Outty Ranking of 65.9.
See everything Best Rome Driver Private Tours runsWhy this scores 57
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Private Florence City Tour & The Mall Shopping: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Florence.
How much does Private Florence City Tour & The Mall Shopping cost?
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Prices start at $664 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Florence usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Private Florence City Tour & The Mall Shopping take?
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Plan for about 8 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Florence is not rushed.
Is Private Florence City Tour & The Mall Shopping worth it?
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It holds an Outty Ranking of 57 out of 100, which we label "Worth a Look". That score blends traveler sentiment (5/5 across 7 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Florence, and how flexible the cancellation terms are.
Can I cancel or reschedule Private Florence City Tour & The Mall Shopping?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Private Florence City Tour & The Mall Shopping suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 8-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Private Florence City Tour & The Mall Shopping?
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Around 2 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Florence can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Florence and add a light layer if any part of the 8-hour experience runs outdoors or after sunset.
Where does Private Florence City Tour & The Mall Shopping start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Florence within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Florence?
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On Outty we rank every Florence experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include The Best tour in Florence: Renaissance & Medici -by a storyteller, Small group Tuscan Wineries, Olive Oil & Gourmet Lunch or Dinner, Florence Pizza or Pasta Class with Gelato Making at a Tuscan Farm. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Florence?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Florence?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Private Florence City Tour & The Mall Shopping?
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Included: Private English-speaking chauffeur; Luxury Mercedes-Benz sedan or van; and Fully customizable itinerary. Not included: Food and drinks; Licensed tour guide (available upon request); Entrance tickets (Accademia, Uffizi, etc.); and Gratuities (optional). Always check the voucher for the final list before you travel.
Does Private Florence City Tour & The Mall Shopping include hotel pickup?
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Yes, pickup is offered for every traveler from 530 listed pickup locations in and around Florence. You can also enter a custom pickup address when booking.
What languages is Private Florence City Tour & The Mall Shopping offered in?
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It is offered in English and Italian. Pick your language when choosing a date and time, as not every departure runs in every language.
Will I get instant confirmation and a mobile ticket for Private Florence City Tour & The Mall Shopping?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Private Florence City Tour & The Mall Shopping wheelchair or stroller accessible?
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The operator notes: Wheelchair accessible; Infants and small children can ride in a pram or stroller; Specialized infant seats are available; and Transportation options are wheelchair accessible. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Private Florence City Tour & The Mall Shopping if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Florence. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Private Florence City Tour & The Mall Shopping?
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Across 7 reviews averaging 5.0 out of 5, recurring themes include the guide, knowledge and storytelling. Travelers single out the guide as the reason the experience works.
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