Private Car Rental in Yogyakarta with Driver

Did not show up did not even apologise

First warning sign was the price quoted was different to their website. But oh well we proceeded anyway. I had expensive tickets booked for 8.30 temple climb. I asked them to pick up at 6.15. They said 6.45 would be fine. I agreed. 6.45 NO DRIVER 7.00 NO DRIVER call them message them no response. 7.15 NO DRIVER. They never turned up never contacted me not even an apology. You cannot rely on this service. But it is easy to avoid this. At 7.15 I walked down the road spoke with a taxi driver who did the whole trip for less than they quoted. ChatGPT, Claude, Gemini. Thus is an important warning for people who rely on these reviews. Claude told me this was a reliable service. It is not. Don't trust hiredriver.id. do not recommend this service.

Response from the operator: Dear michaelbA3977HY, Thank you for taking the time to share your review. Your feedback is incredibly valuable to us. Unfortunately, we experienced an unexpected technical glitch with our reservation system on the day of your visit, which caused your booking to slip through our schedule unrecorded. We deeply regret this oversight. Please rest assured that we are taking this matter seriously. We have since reinforced our reservation checks and protocols to ensure that no bookings are ever missed in the future. Once again, we sincerely apologize for the disappointment and for causing any inconvenience during your trip. We hope you might give us another chance down the line to provide you with the seamless experience you deserve. Warm regards, Bayu - Hire Driver Yogyakarta

via Tripadvisor

Awesome!

Didik was our driver and he is absolutely fantastic! In fact, so good that we use him again the next day for another packages he took great care of us and our whole family is so impressed with him. And in fact, he is the only tour guide we used this trip that never ask us to give him a review, and because of that, even more reason for me to spend some time and compliment him. Didik, you are awesome! Thank you. Another area that I like to comment on is the 2nd trip that we signed up to do Pindul Cave via this provider.. is TOTALLY AWSOME! Even more impressive is... Pindul Cave requires some hiking and trecking (adventurous stuffs) and we have a 76 year old doing it with us, though she is fit, she still needs some watching over and helping, and the 2 gentlemen that took us for the tour pay good attention to her, help her out whever necessary. She was reluctant to go on this little adventure at first, but she ended up beaming from it and it is all because of the 2 gentlemen that took great care of her the whole journey. All in all, awesome experience!

via Tripadvisor

A wonderful way to get to Prambanan and Borobudur.

Our driver Didik was punctual, professional, and spoke English well. We had a planned itinerary and he was able to advise on timing at each location so we can make use of the full day. He was knowledgeable about Prambanan, Borobudur, and even knew exactly where the Kedung Kayang waterfall/Merapi volcano viewpoint was. He took pictures for us and was patient with our time for photos. At the temples, he personally took us into the entrance to purchase or exchange tickets. We went for the entire 12 hour day and he was pleasant throughout. A great thanks To Mr. Didik for taking us!

via Viator

An exceptional service - don’t hesitate to book and support this local company!

We booked a driver via a speedy WhatsApp conversation. Communication was simple and seamless. We booked before arriving in Indonesia and any questions were answered almost immediately via WhatsApp. We hired a driver for 12 hours, which started with a pickup at 02:30am from our hotel in Yogyakarta. We drove to the sunrise tour at Borobudur and then on to Prambanan. We still had lots of time to spare at the end of our trips but decided to head back to the hotel, the driver would have happily continued taking us wherever we wanted and made some local recommendations for places we might enjoy. He also gave good tips and information on local food and drink options and delicacies. The driver was absolutely brilliant. The car was big, clean, comfortable and he was friendly, professional, accommodating and a safe and sensible driver. The price was incredibly reasonable (700k total paid in cash after the trip) and the driver was so very helpful. He always escorted us to the entrances to ensure we had no issues with tickets/access. This was not necessary but a very kind and genuine touch. I would highly recommend this service to anyone requiring transport around the area. Please do support this local business!

via Tripadvisor

Excellent service

The service was great starting from booking process and payment. Bobby our driver was very professional and kind. The car was always clean and provided by mineral water. Overall we reccomend 100℅ this service. Elisa&Enrico

via Tripadvisor