
Private Arrival or Departure Transfer: Simon Bolivar Airport
Traveler rating
4.5/5
Based on 17 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.
Quick answer
Is Private Arrival or Departure Transfer: Simon Bolivar Airport worth booking?
Private Arrival or Departure Transfer: Simon Bolivar Airport is a 0.8-hour experience in Santa Marta, Colombia, from $13 per person. It scores 64 out of 100 on the Outty Ranking, which we label “Solid Choice”, based on a 4.5/5 rating across 17 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.
- Outty Ranking
- 64 / 100
- Rating
- 4.5/5 (17)
- Duration
- 0.8 hours
- From
- $13 per person
We have a team of friendly, knowledgeable, and professional drivers. They will make sure your trip from is completely safe and comfortable, so you can relax a bit and enjoy! Avoid an any tiring experience regarding transport and let us drive you to or from the airport or the cruise ship terminal. We will welcome you to our city from the very beginning and, if you are leaving, we will assure you leave it having enjoyed it from start to finish. • Not having to think about waiting in a line for taxis or other cars • Comfortable and safe service to or from the airport or the cruise ship terminal and to or from your hotel • Guarantee of high-quality transport experience • Professional and experienced driver • A person in charge of your arrival, waiting for you at the airport
What you get
About this experience
We have a team of friendly, knowledgeable, and professional drivers. They will make sure your trip from is completely safe and comfortable, so you can relax a bit and enjoy! Avoid an any tiring experience regarding transport and let us drive you to or from the airport or the cruise ship terminal. We will welcome you to our city from the very beginning and, if you are leaving, we will assure you leave it having enjoyed it from start to finish. • Not having to think about waiting in a line for taxis or other cars • Comfortable and safe service to or from the airport or the cruise ship terminal and to or from your hotel • Guarantee of high-quality transport experience • Professional and experienced driver • A person in charge of your arrival, waiting for you at the airport
What's included
Included
- All Risk Insurance
Not included
- Tour Guide (only driver)
Where it starts and ends
Hotel pickup
Pickup is included for all travelers.
Ends at
Returns to the starting point
Options you can book
Round-trip
Two-ways transfer Pickup included
Arrival Transfer
Airport to Hotel Pickup included
Departure Transfer
Hotel to Airport Pickup included
Before you book
- Cancellation
- For a full refund, cancel at least 24 hours before the scheduled departure time.
- Ticket
- Mobile Only
- Runs on
- Every day
- Group size
- Up to 10 travelers per booking
- Operated by
- Gran Colombia Tours
Know before you go
- Public transportation options are available nearby
- Infants are required to sit on an adult’s lap
- Suitable for all physical fitness levels
- Be aware: 1 - 3 pax the vehicle will be a Sedan, 4 - 5 a Minivan and +6 a Van.
- You can choose the arrival, departure, or round-trip option. If you choose the round-trip transfer, please make sure to send the departure transfer information, including the date, flight number, and the time you would like to be picked up
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What travelers are saying
Outty’s summary of the themes that recur across 17 traveler reviews. Written by us, not quoted from reviewers.
The guide
8 mentionsTravelers single out the guide as the reason the experience works.
Organization
4 mentionsPickup, timing, and logistics are described as running smoothly.
Traveler reviews
17 verified traveler reviews for Private Arrival or Departure Transfer: Simon Bolivar Airport. Ratings and reviews provided by Viator and Tripadvisor.
The experience was...
The experience was seamless. My bags were delayed and I let the company and driver know that I’d take a bit longer when I arrived. My driver waited for me while I waited to talk to the airline about sorting my luggage. He was very kind and helpful. Seamless drop-off to my hotel.
Response from the operator: Thank you so much for this wonderful review! We’re delighted to hear that your transfer went smoothly, even with the unexpected luggage delay. It’s great to know that our driver’s patience, kindness, and helpfulness made your arrival stress-free. Thank you for trusting us, and we hope to welcome you back on your next trip to Colombia!
via Viator
No show at pick up; quick response to try to remedy but not alternative.
No driver present when we arrived. Company was quick to reply via WhatsApp and offer a free return and quickly refunded our trip. Driver got stuck in traffic, per the company’s response the next day, but there was no service/communication and I assume the alternative would have been to wait an undetermined amount of time for him to show up. Would not recommend if you are not comfortable finding local taxis.
Response from the operator: Hello, Thank you for sharing your experience with us. We sincerely apologize for the inconvenience caused by the delay in your transfer. Unfortunately, traffic conditions in certain areas can sometimes be unpredictable despite our best efforts to plan ahead. We are glad we could respond promptly, offer a refund, and provide a free return as compensation. However, we understand that the lack of real-time communication during this situation fell short of your expectations, and we take full responsibility for that. We are reviewing our processes to ensure better communication with our customers in similar situations moving forward. Your feedback helps us improve, and we truly regret that your experience didn’t reflect the quality service we aim to provide. Thank you again for your understanding, and we hope to have another opportunity to serve you in the future. Best regards, Juan Franco
via Viator
Airport Private Car Service
This service was fast, efficient, professional and safe. I'll book again with them on my return trip.
Response from the operator: Thank you for your kind words! We’re thrilled to hear that you found our service fast, efficient, professional, and safe. It’s wonderful to know you’re planning to book with us again for your return trip. We look forward to providing you with another excellent experience!
via Viator
Seamless Transfer From Santa Marta to The Airport
Smooth ride, friendly driver, and on-time arrival. Highly recommend using this shuttle service for a hassle-free transfer to and from the airport
Response from the operator: Hola, Donny! Thank you for taking the time to leave this review. We're thrilled to hear that your experience was smooth. Our team of drivers is always ready to help and offer a safe service! Thank you for recommending us! We are always at your service!
via Viator
Incredible service
It was a very lovely experience, the driver was incredibly kind and made me feel comfortable. He was very helpful and even helped me carry my bag to the hostel. Thank you so much for your service.
Response from the operator: Hola Maria! Hola! Thank you for your review! We're pleased to hear you had a smooth transfer and our driver was professional. We are proud of our friendly team of drivers always ready to help. Thank you for trusting and choosing Gran Colombia Tours.
via Tripadvisor
Good to know
- Duration
- 0.8 hours
- Free cancellation
- Up to 24h before
- Minimum age to book
- All ages
- Availability
- Bookable today
- Runs on
- Every day
- Price range
- $13 to $52
- Hotel pickup
- Included for all travelers
- Booked in 30 days
- 6
- Verdict
- Solid Choice
Who runs this experience
Operated by Gran Colombia Tours, who run 78 experiences we rank across 5 cities, with an average Outty Ranking of 62.0 and 2 in the 90+ Club.
See everything Gran Colombia Tours runsWhy this scores 64
The Outty Ranking is a weighted composite. Here is how this experience performed on each component.
Private Arrival or Departure Transfer: Simon Bolivar Airport: questions travelers ask
Practical detail on this experience, plus the wider planning questions for Santa Marta.
How much does Private Arrival or Departure Transfer: Simon Bolivar Airport cost?
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Prices start at $13 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Santa Marta usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.
How long does Private Arrival or Departure Transfer: Simon Bolivar Airport take?
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Plan for about 0.8 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Santa Marta is not rushed.
Is Private Arrival or Departure Transfer: Simon Bolivar Airport worth it?
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It holds an Outty Ranking of 64 out of 100, which we label "Solid Choice". That score blends traveler sentiment (4.5/5 across 17 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Santa Marta, and how flexible the cancellation terms are.
Can I cancel or reschedule Private Arrival or Departure Transfer: Simon Bolivar Airport?
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Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.
Is Private Arrival or Departure Transfer: Simon Bolivar Airport suitable for kids and families?
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Yes, all ages are welcome. Families should still weigh the 0.8-hour running time, and strollers are easier on the earlier, quieter departures.
How far in advance should I book Private Arrival or Departure Transfer: Simon Bolivar Airport?
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Around 6 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Santa Marta can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.
What should I bring or wear?
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Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Santa Marta and add a light layer if any part of the 0.8-hour experience runs outdoors or after sunset.
Where does Private Arrival or Departure Transfer: Simon Bolivar Airport start and how do I get there?
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The exact meeting point and directions are on your voucher once you book, and they sit in central Santa Marta within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.
What are the best things to do in Santa Marta?
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On Outty we rank every Santa Marta experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Hike for 4 days to the Lost City, Santa Marta, 4-Day Lost City Small-Group Tour in Santa Marta, 4-Day Walking Tour to Lost City of Sierra Nevada. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.
When is the best time to visit Santa Marta?
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Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.
How many days do you need in Santa Marta?
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Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.
Do I book through Outty or through the operator?
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Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.
What is included in Private Arrival or Departure Transfer: Simon Bolivar Airport?
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Included: All Risk Insurance. Not included: Tour Guide (only driver). Always check the voucher for the final list before you travel.
Does Private Arrival or Departure Transfer: Simon Bolivar Airport include hotel pickup?
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Yes, pickup is offered for every traveler from 86 listed pickup locations in and around Santa Marta. You can also enter a custom pickup address when booking.
Will I get instant confirmation and a mobile ticket for Private Arrival or Departure Transfer: Simon Bolivar Airport?
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Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.
Is Private Arrival or Departure Transfer: Simon Bolivar Airport wheelchair or stroller accessible?
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The operator notes: Infants are required to sit on an adult’s lap. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.
What happens to Private Arrival or Departure Transfer: Simon Bolivar Airport if the weather is bad?
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It generally runs rain or shine, so dress for the forecast in Santa Marta. Standard cancellation terms apply: free cancellation up to 24 hours before the start.
What do travelers say about Private Arrival or Departure Transfer: Simon Bolivar Airport?
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Across 17 reviews averaging 4.5 out of 5, recurring themes include the guide, organization. Travelers single out the guide as the reason the experience works.
What booking options are available for Private Arrival or Departure Transfer: Simon Bolivar Airport?
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There are 3 options to choose from, including Round-trip, Arrival Transfer, Departure Transfer. Prices and start times differ by option, so compare them on the booking screen.
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