Private and exclusive tour of the beautiful Amalfi Coast!

Be careful to confirm where your boat is taking you and from where

First, let me say that we have been to Italy many times and done many boat experiences. This was not an awful experience, but it was by far the worst of the 5 we have done in this area. Why? 1) We were in Naples rather than Sorrento this time. The description said boat trip from Naples. What was not clear was that it's a very long car ride to the point of embarkation (which is fine, but had we known that we would probably have taken the train to Sorrento and opted for a cheaper excursion--this one was about double what experiences from Sorrento cost). And there was some confusion at the end of whether we needed to then pay for the car to and from Sorrento. To his credit, Salvatore (who did keep in contact with us) covered the cost of that ride in the end. 2) The description says Amalfi Coast tour. We hate Capri. But guess what, that's where this boat took us, to Capri and only Capri. The captain did not speak English and we did not realize we were going to Capri until we were already halfway there and I asked the very young first mate about lunch. We were told we had to eat at a specific restaurant on Capri or pay exorbitant docking fees. (So no way to just grab a sandwich or something on shore). You know the type of place that was--very expensive with terrible tourist food. We were so, so disappointed. This was a private tour and we were clear about wanting to spend most of our time swimming and snorkeling. Instead, it was mostly spent on the boat and two of the places where they stopped for very short swimming had boats buzzing by. We have snorkeled Capri before at much nicer spots. And, we didn't even get taken through the arches. Literally, we felt like we paid for a boat ride and not a private tour geared toward our interests. 3) The boat itself was nice enough. It had a bathroom. It was a little tricky getting from the back to sit up on the front so if you have any balance or mobility issues, I would not recommend it. The crew provided some towels. The crew was nice enough, though language was a little bit of a barrier. And, the young man who was the voice of the tour tried hard, but it just turned out to neither be a tour (with a guide who can tell you with some expertise about the history or culture of the island) nor an experience (we were offered drop off at the Blue Grotto and some other places, but what we really wanted was to snorkel and that did not happen like it should have). 4) Snacks were brought out but not until we were on our way back. Had we known about those, we could have avoided the terrible restaurant on Capri. 5) There was good communication with Salvatore on the front end. When we contacted him from Capri, he did respond, but also said we should have confirmed with the crew that we were doing the Amalfi Coast rather than Capri. Given that the description said only Amalfi Coast tour with no mention of Capri, it seemed to me that there should be no need to confirm our destination. I'm not saying to not use this company or do this tour, but be certain to hash out in advance and before boarding exactly what you are getting. And I would most certainly book it for a Sorrento departure rather than Naples. Just take the train down. And if Capri is what you want, a much better way is to take the ferry/hydrofoil from Sorrento or even Naples and have a boat hired in Capri itself as that is much cheaper and in many ways easier. I would never have booked a tour to Capri. Amalfi Coast is something different altogether and the reviews for this company for that tour are spectacular. One last thing, Salvatore did really want to make things right. It's just that for us, this was a bit of a wasted day and an expensive one. We were lucky to have had almost a month in Italy and one day gone didn't matter that much. But there's also no way to replace a day.

via Viator

Buyer Beware

Communication with Salvatore during online booking was good. In our written messages, we mutually agreed upon an itinerary that prioritized—most importantly— time for our family to walk the streets of Positano. On excursion day, the skipper was Marcello, whom we trusted to take us to Positano. However, he failed to do so and seemed unaware that the itinerary included time there. At no point—before or during the excursion—did we request any changes. Yet, we were not taken to Positano. Our incredible disappointment was dismissed when we sought an explanation. The lack of accountability for the failure to honor the agreed-upon itinerary only made matters worse. This failure negatively impacted our once-in-a-lifetime vacation. While the staff were friendly, they did not deliver the outing to Positano that we paid for and were promised. Based on our experience, I cannot recommend this company.

Response from the operator: Buona sera Deborah, Mi dispiace leggere questa recensione che rovina il nostro ottimo lavoro ma dubito lei possa avere "diritto" a scrivere certe cose. Bisogna precisare che lei non è stata presente in questo tour, in quanto influenzata e quindi le posso garantire che i partecipanti del tour hanno DECISO di non scendere a Positano come ci eravamo accorsati con lei. Magari questa era una sua volontà ma sicuramente non una volontà dei partecipanti del tour. I nostri tour sono totalmente personalizzabili in base all'esperienza che vuole vivere il nostro cliente e fermarci o meno a Positano non ha costi aggiuntivi, quindi non ci sarebbe motivo di negare una cosa del genere. Resto comunque a disposizione per poterla riavere come ospite e farla ricredere

via Tripadvisor

Unforgettable day from Naples to Positano with Marco!

We had the most incredible day on our tour out of Naples! Our driver, Mario, picked us up right from our cruise ship and transferred us to a smaller port, where we met Marco and boarded his boat. From there, we cruised to beautiful Positano, where we had a couple of hours to explore. We enjoyed a delicious lunch at a charming little spot tucked into one of the narrow streets—amazing pizza! Marco was fantastic—so accommodating with our kids, happily playing all their favorite music and keeping the boat stocked with plenty of cold drinks. He was professional, friendly, and made the day truly unforgettable. On the way back, he even stopped so the kids could swim and snorkel, feeding the fish so they could see them up close. It was an absolute highlight of our trip, and I can’t recommend Marco and this tour enough!

via Viator

Naples to Positano

Salvatore was very informative leading up to and after the trip. While he wasn’t able to do the trip with us, he did ensure that we had appropriate transportation scheduled to and from the marina as well as an experienced and friendly Skipper-Marcello. Marcello was very accommodating, made sure the day was exactly as we wished. He showed us some special swimming spots and shared interesting information about the coast and Italy in general. Very friendly!! Highly recommend!!

via Viator

Amalfi Coast by boat

What an amazing day! Our tour guide was knowledgable and very enthusiastic to share Italy with us. We saw the most beautiful sights and ate some amazing local food!

Response from the operator: Hello noire, thanks again for choosing us. We were born and raised on the Amalfi Coast and we love sharing our favorite places with you. I hope to see your fantastic family again soon

via Viator