Private all included yacht Tour in Santorini

WARNING- Not as advertised

We came to Greece to celebrate our 5 year anniversary. We were excited to book this private yacht cruise around Santorini. We were also excited to see another island as stated in the information section, Thirasia but we didn’t. To start off the trip we were late getting picked up. Another thing we were excited about was seeing the Old City and Fira as stated in our booking. We didn’t do either. We were given cold water and “wine” in carafes the side door of the mini fridge to drink (not lots of Greek alcohol, beer?). We had stale crackers and dips to eat…. found in the galley. Since Santorini has the best sunsets in the world we wanted to be on the Aegean Sea and have amazing pictures but we didn’t see anything close to a sunset. We missed the sunset during our long drive back to our drop off location in Oia. FYI- other sunset cruises were still out as we headed back to the marina. When you have saved hard earned money and plan a trip half way around the world it is very upsetting that what is stated by the vendor is not given. To sum up our experience we paused at the red and white beaches. We took a dip by the caldera, had a “snack”, then went back to the marina (going extremely faster than any other vessel like we were an inconvenience) where transportation took us back to our drop off location in Oia. We missed the sunset that day. We wished we would have stayed in Oia and enjoyed our evening there. When asked for a partial refund, we were denied. It was a waste of $1,200 to us.

Response from the operator: Dear Luaren We are very sorry to read this review, as it does not reflect the reality of the cruise you enjoyed with us. You booked a 3-hour private cruise (16:00–19:00), which included stops at the Red and White Beaches, the volcano area, and sailing in front of Fira, Firostefani, and Imerovigli. This package is priced at $1,000, not $1,200, and it includes snacks and drinks only, not a full meal or the sunset. Our longer 5-hour or full-day tours include Thirasia, Oia, and the sunset. I personally captained your cruise and throughout the trip I asked you several times if everything was to your satisfaction or if you required anything else. Each time, your response was that everything was perfect. Only four days later, after you had already left Santorini, we received a message requesting a full refund, claiming that the cruise had never taken place. We provided Viator with official documentation from the Port Police Authority, including the mandatory passenger list with your names, as well as photographs from the marina showing you boarding the yacht. Based on this evidence, it was confirmed that the cruise was completed as agreed, and therefore a refund was not possible. We always welcome honest feedback and use it to improve, but we cannot and will not accept threats of a negative review in exchange for a refund. Our company has built its reputation on respect, honesty, and genuine care for our guests, as can be seen from the many positive reviews shared by visitors who experienced our cruises. We are proud to deliver authentic, high-quality experiences in Santorini and remain fully committed to treating every guest with the same professionalism and respect. Warm regards, George Santorini Golden Yacht

via Viator

This was a wonderful...

This was a wonderful sunset cruise on a beautiful boat. From pick up at hotel to drop off, everything was perfect. The host and captain were amazing, food delicious and we saw the beautiful island of Santorini by water stopping to swim and relax at some amazing locations. Highly recommend everything about this excursion. Lovely experience.

via Viator

Santorini Cruise

This was a fantastic experience in Santorini. We got to swim in some of the coolest spots with the best views. Our cruise staff was fun and personable. Thank you for showing us a wonderful time in this gorgeous island.

via Viator

Amazing sunset cruise!

This was our favorite experience in all of Santorini! Vera and Christos were amazing! The boat was fabulous and the views were incredible! We swam in the hot springs and even jumped off a cliff. They stopped at amazing sights and made the best Greek food right on board. This is a must-do!

via Tripadvisor

Must try private yacht tour

This was an amazing experience and a must try. Captain George and Annie were really nice and knowledgeable. They went out of their way to ensure our experience and dietary requirements could be met.

via Viator