Pompeii private small group tour - 4 hours including transfers

Skip the Lines, See Everything

Antonino made this the best day of our Italy trip. He picked us up right where we were staying and walked us straight past the long lines waiting to get in which was a huge time saver. Along the way, he gave us a thorough historical breakdown of Pompeii, which was essential since there's almost no information signs on site. He also answered every question we threw at him, even ones unrelated to Pompeii. Thanks to Antonino, we got to just relax and enjoy the history without any of the usual hassle. Made my trip, Thank you Antonino

via Tripadvisor

Unprofessional

This tour operator cancelled on us the Monday before we were supposed to take the tour(on a Wednesday). The only explanation was we were too few...for a private small group tour. There were only 2 of us, but if that were too few to begin with then don't allow the booking. Or cancel within a reasonable amount of time. We were unable to find another tour following this because even when I booked this 6 months prior, tours were filling up fast. Extremely unprofessional. If 2 is too small for a private tour, don't accept the booking. If you need to cancel, do so within a reasonable amount of time. Not 2 days prior

via Tripadvisor

Pompeii private tour with Antonino

Finally toured Pompeii and it was worth it… Antonino our guide was wonderful… he was so knowledgeable and made the tour engaging, interesting and left us wanting to know more about this amazing place. It was deeply moving to see how people lived in ancient times….highly recommend this tour and Antonino as your guide.

via Tripadvisor

Avoid this unreliable driver who no-showed despite a confirmed reservation

Antonio cancelled our 6/21 Amalfi Coast excursion without notice, I only discovered it when I called him the evening before to provide him with our hotel location for pick up. He said he had emailed me several days earlier to cancel because he was sick. However that was untrue, he actually emailed me several days before on 6/16 CONFIRMING my reservation. I’ve attached a copy of his email because he insists he never confirmed, but here it is. The email also mentions we amended the reservation, but we never did anything other than make a simple straight-forward booking. I’m not sure where is confusion is coming from - whether he mixed up his bookings, got a better offer or perhaps it was a language barrier situation - but the whole situation was unprofessional. I made the reservation months in advance, as I knew we were traveling during high season. His cancellation left us in a lurch, and negatively impacted our travel plans as we only had a few days and had to scramble to reschedule things. Very disappointing. Avoid this unreliable vendor.

Response from the operator: I am really sorry that you saw the Amalfi coast tour (not the 4 hours in Pompei as you confusingly indicated in your review) cancelled, I know very well what it means to organise a trip, moreover well in advance. A cancelled tour can be a source of great disappointment and frustration. I repeat, as I have already done several times that I am truly sorry. However, I think you have made a bit of confusion, I am afraid you have not said exactly how the events unfolded. 1) It is true that I confirmed the tour. It is not at all true, as you say, that I deny having confirmed it. 2) You wanted to waste time and energy, by posting a copy of an email, to prove something that I never denied having done. 3) In your eagerness to punish this 'nasty, nasty' operator through a bad review, you forgot to check your email box better, it is obvious because if you had done so, you would have found the cancellation email (the content of which I will post at the end of the response) that I sent you a good 5 days before the tour. I sent you that email as soon as I knew, on the advice of my doctor, that it would be best to hospitalise me to keep my health under control. 4) You call me unprofessional and unreliable. You even go so far as to speculate that I cancelled the tour intentionally because I would have found someone who would pay me more. I will not waste my time making a comment on the above. Quite frankly, I don't know what world you live in, I live in a world where health comes before everything. I have intentionally chosen to work as a craftsman not as an industrialist, precisely because I want to treat my customers one by one personally as if they were friends, not numbers or lemons to squeeze. Earning money is important in everybody's life, mine also, there is something in my job, though, that is worth gold, and it is seeing my clients happy at the end of a tour, that makes me feel like a billionaire. Having said that, please know that I fully understand the state of mind you were in when you learnt only a day before, through no fault of mine though, that you would not be getting the tour, and once again I say I am sorry. However, I do not think I deserved your words of contempt. I wish you a long accident-free life P.s. after so many emails we have exchanged my name is: Antonino, not Antonio (some more confusion?) As follows the content of the email I sent you on June 16th (5 days before the 21st) Antonino Ercolano 16 giu 2023, 21:01 a Catherine Dear Catherine, I am sorry to have to inform you that I have been just admitted to the hospital for a general check-up that my doctor says is necessary, I will no longer be able to provide you with the tour of the Amalfi coast next June 21st. I have no words to express how sorry I am. Please forgive me. Antonino E. A drive into the blue.

via Tripadvisor

Visit to Pompeii While on a Cruise

Antonio was the absolutely perfect guide who picked us up right from the port (pro tip—make sure you leave the cruise terminal rather than waiting right outside of your cruise ship) and then took us to Pompeii where he showed us all the highlights. He is extremely knowledgeable and his passion for history showed. As a history lover, I really enjoyed the tour and my husband did too! Would highly recommend you book this tour with Antonio for Pompeii!

via Viator