Pao Pao Beach Club Islas del Rosario Full Day Experience

Horrible place.

The experience was horrible. The place is totally run down with toilets that are out of order and birds that seem to target your every move. The beach is small and the sand is coral rocks so you HAVE to wear beach shoes or you hurt your feet. No towels are supplied and the beach beds are additional $$. The loungers supplied are corralled behind a fence. Everything has been painted in white to camouflage the bird droppings. What you see is now what you get. The club roof has holes in it and is blowing away. Not worth the $350. Only nice thing is the people. The whole boat was talking about this negative experience.

Response from the operator: Agradecemos y se haya tomado el tiempo para compartir su experiencia, sus comentarios son de gran Importancia. Sin embargo nos gustaría Aclarar que nuestro Beach Club tiene 2 playas disponibles para el disfrute de los visitantes, asi mismo en el proceso de reserva se indican los espacios en los cuales se acomodarán los pasajeros (asoleadoras) durante el check in le informamos a los pasajeros sobre el Up grade en primera linea para mejoras su acomodación. Tomamos sus observaciones como una oportunidad para revisar aquellos aspectos que podemos mejorar y continuar trabajando para ofrecer una experiencia cada vez mejor a nuestros visitantes.

via Tripadvisor

No Bueno

Small Beach, flies everywhere and everything feels dirty... I couldn't wait to get back to my hotel. The birds/ vultures are circling around like a horror movie. Avoid.

Response from the operator: Agradecemos que haya compartido su experiencia. Sus comentarios son muy importantes para nosotros, ya que nos permite identificar oportunidades de mejora. Nos gustaría invitarlo nuevamente en una próxima ocasión para brindarle una experiencia más satisfactoria.

via Tripadvisor

Very run down, not as shown in pics

We paid for what was advertised as an all-inclusive experience, but unfortunately the reality was very different. The photos used to promote the property were misleading and did not accurately reflect its current condition. The resort appears quite run down, and the beach area is much smaller than expected. In addition, many amenities that we assumed would be included came with extra charges. We were required to pay additional fees for beach beds and even for towels, which was disappointing given that we had already paid for an all-inclusive package. Overall, the experience did not meet the expectations created by the advertising, and we feel the value received was significantly below what was promised. I would not choose this property again and would encourage future guests to carefully verify what is actually included before booking.

Response from the operator: Estimado Agradecemos que se haya tomado el tiempo de compartir su calificación y comentarios. Sus observaciones son muy importantes para nosotros, ya que nos motivan a continuar mejorando nuestros servicios y a brindar una experiencia cada vez más satisfactoria a nuestros visitantes. No obstante, nos permitimos informarle que nuestros servicios de pasadía y alojamiento no son de tipo todo incluido. Esta información se encuentra de manera clara y detallada en todos nuestros canales, así mismo la descripción de los servicios incluidos y los costos adicionales que puedan aplicarse. En cuanto a las fotografías publicadas, estas corresponden a las diferentes áreas de nuestro establecimiento y tienen como objetivo mostrar de manera representativa nuestras instalaciones. Es una pena que su experiencia no haya cumplido con sus expectativas y que se haya presentado un malentendido al momento de realizar su reserva. Esperamos tener la oportunidad de recibirle nuevamente en una próxima ocasión.

via Tripadvisor

Not worth the money

Cons 1. If you don’t want to sit in the back where they dump the sewage, you must pay for a chair or bed. 2. There is just a tiny strip of sand( beach) 3. The music they play all day is techno. 4. All the beers were 120 ml. 5. The ride back was very rough. Water was pouring into the boat. Sit in the middle. 6. Chicken was dry 7. The cocktails you receive is like kool-aid. Pros 1. Water was a nice color and warm. A little rocky. 2. Server was nice . 3. No vendors We made the best of it but overall we could have stayed by the pool.

via Tripadvisor

Wonderful stay in Paradise

My husband Chris and I spent three wonderful nights at Pao Pao and we couldn’t have been happier with our stay. Our room was spotless and beautiful with a terrace overlooking the pool. Pao Pao is also a natural reserve of wonderful birds, very pretty and scenic. The resort and the island are very peaceful and ideal if one wants to get away from the business of life and truly recover from stress. We would highly recommend staying overnight as the staff is extremely kind, helpful and attentive, they couldn’t pamper you more! We loved the beach club atmosphere with chilled music on until 3 pm and the quietness of the evenings and nights in communion with nature. It’s perfect place where to do snorkeling as well. The hotel offers different activities, some for a charge and some free. We’ve really enjoyed all of them and we’d particularly recommend the night tour of the bioluminescent plankton in the Enchanted Lagoon-very adventurous to go out on the speedboat at night and magical to see the glitter in the water. We also really loved the tour of the tiny village of Okira on Isla Grande, very interesting to see the real life of the community. Before coming to Colombia, I was a little apprehensive of the speedboat journey, as I’d read the sea can be rough. However, we had no problems with the speedboat both on the way in and out. It was a solid and comfortable boat and the process was easy and smooth at La Bodeguita. We even had a lovely English speaking guide with us, José, we made us feel at ease as soon as we arrived at the pier. The great staff of Pao Pao met us as soon as we arrived on the island to collect our bags and give us a welcome drink. Thank you to every member of staff for all your hard work and help! A special thank you to the truly lovely and well organized reception Jhon and to our really great guide Eric, who went above and beyond for us. Our only regret is not staying for four or five nights.

Response from the operator: Dear Frances, We are truly delighted to read your wonderful review and to know that you and your husband Chris enjoyed such a pleasant stay with us at Pao Pao Beach Club. It fills us with joy to know that you appreciated the tranquility of the island, the beauty of our natural surroundings, and the warmth and dedication of our team. Thank you very much for highlighting our activities, especially the bioluminescent plankton tour and the visit to the village of Okira we are glad these experiences allowed you to connect with the magic and authenticity of the Rosario Islands. Your kind words for Jhon, Eric, José, and the entire team mean a lot to us. We will make sure to share your comments with them, as they are the heart of our service and will be thrilled to know their efforts made your stay special. We sincerely hope to welcome you again in the near future hopefully for four or five nights next time! Warm regards,

via Tripadvisor