Pacaya Volcano Tour and Hot Springs from Guatemala City
Guatemala City, Guatemala

Pacaya Volcano Tour and Hot Springs from Guatemala City

Outty Ranking 60 3.9 · 76 traveler reviews10 hoursFrom $115
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Outty Ranking

60/100

Worth a Look. Our proprietary evaluation. How we score

Traveler rating

3.9/5

Based on 76 traveler reviews. Ratings and reviews provided by Viator and Tripadvisor.

Quick answer

Is Pacaya Volcano Tour and Hot Springs from Guatemala City worth booking?

Pacaya Volcano Tour and Hot Springs from Guatemala City is a 10-hour experience in Guatemala City, Guatemala, from $115 per person. It scores 60 out of 100 on the Outty Ranking, which we label “Worth a Look”, based on a 3.9/5 rating across 76 reviews. Cancellation is free up to 24 hours before the start time. Same-day spots are currently showing.

Outty Ranking
60 / 100
Rating
3.9/5 (76)
Duration
10 hours
From
$115 per person

Climb one of Guatemala´s thirty-three volcanoes! Pacaya Volcano remains active offering a spectacular show for those who dare climb it to observe from a safe distance! Then get ready to relax at a Hot Springs pools originated for the temperature of the Pacaya Volcano.

What you get

    About this experience

    Climb one of Guatemala´s thirty-three volcanoes! Pacaya Volcano remains active offering a spectacular show for those who dare climb it to observe from a safe distance! Then get ready to relax at a Hot Springs pools originated for the temperature of the Pacaya Volcano.

    What's included

    Included

    • Hotel pickup and drop-off
    • Local guide
    • Lunch
    • Entrance to Kawilal Hot Springs ( If option selected)
    • In-vehicle air conditioning

    Not included

    • Alcoholic drinks (available to purchase)
    • Food and drinks, unless specified
    • Gratuities
    • Horses at Pacaya Volcano
    • Entrance to Pacaya Volcano National Park (15 USD)
    • Entrance fees

    Where it starts and ends

    Hotel pickup

    Pickup is included for all travelers. Pickup begins about 15 minutes before departure.

    Options you can book

    • Zone D-Pacaya & Thermal Circui

      Pacaya & Thermal Circuit Lunch is included Pick up from Hotels: Tikal Futura Hotel Pickup included

    • Zone B-Pacaya & Thermal Circui

      Lunch is included Pick up from Hotels: Westin Camino Real, Clarion Suites, Radisson Guatemala, Holiday Inn, Real Intercontinental, Barcelo Hotel, Las Americas Hotel Pickup included

    • Zone A-Pacaya & Thermal Circui

      Pacaya & Thermal Circuit Lunch is included Pick up from Hotels : AC Marriot Cayala, Hilton Guatemala City Pickup included

    • Pacaya Hike

      This option is only Pacaya Hike excursion ( No Hot springs included) ( No Lunch included) Pickup included

    • Zone C-Pacaya & Thermal Circui

      Pacaya & Thermal Circuit Lunch is included Pick up from Hotels: Conquistador hotel & conference center, Panamerican Hotel Pickup included

    Before you book

    Cancellation
    For a full refund, cancel at least 24 hours before the scheduled departure time.
    Languages
    en, es
    Ticket
    Mobile Only
    Runs on
    Tue, Fri, Sat, Sun
    Group size
    Up to 9 travelers per booking
    Operated by
    Gray Line Guatemala

    Know before you go

    • Infants are required to sit on an adult’s lap
    • Travelers should have at least a moderate level of physical fitness
    • Tours include bilingual guide (English and Spanish).
    • It is recommended that you bring walking shoes, hat, sunglasses, and a camera.
    • Vegetarian option is available, please advise at time of booking if required
    • Please contact local provider if you need a guide in any other language. French, German and Italian in private services, subject to additional costs and guide availability.
    • For groups of 10 persons or more, please contact local provider to arrange.
    • Please keep in mind that when climbing an active volcano changes in activity and weather may cancel or shorten the excursion at anytime.
    • Medical and Legal Note: Guests booking this tour certify that they are in excellent physical condition and free from any heart, respiratory and/or back condition and are not pregnant. Booking of this tour constitutes an acceptance of the inherent risk of climbing any active volcano and the guest agrees to hold Gray Line all subsidiaries, licensees, staff members and vendors harmless and not liable for any and all injuries or death as a result of taking this tour.
    • Child under 13 years is not allowed to take the thermal circuit.
    • If you are lodging in Zone 1, our only pick-up point is at the Hotel Panamerican.
    • If you are lodging in an airbnb please move to the nearest hotel lobby and please let us know of its name.
    • To find pictures of our experiences, search us on Instagram as @graylinetoursgt

    Photos

    Pacaya Volcano Tour and Hot Springs from Guatemala City, photo 2Pacaya Volcano Tour and Hot Springs from Guatemala City, photo 3Pacaya Volcano Tour and Hot Springs from Guatemala City, photo 4Pacaya Volcano Tour and Hot Springs from Guatemala City, photo 5Pacaya Volcano Tour and Hot Springs from Guatemala City, photo 6Pacaya Volcano, Pacaya Volcano Tour and Hot Springs from Guatemala City

    What travelers are saying

    Outty’s summary of the themes that recur across 76 traveler reviews. Written by us, not quoted from reviewers.

    Physical effort

    5 mentions

    Expect real walking or climbing: reviewers mention the effort involved.

    The guide

    3 mentions

    Travelers single out the guide as the reason the experience works.

    Photo opportunities

    2 mentions

    The views and photo stops come up again and again.

    Pace and timing

    2 mentions

    Several reviewers found the schedule tight or the day long.

    Traveler reviews

    76 verified traveler reviews for Pacaya Volcano Tour and Hot Springs from Guatemala City. Ratings and reviews provided by Viator and Tripadvisor.

    5 star
    39
    4 star
    15
    3 star
    7
    2 star
    2
    1 star
    13
    Sort
    Giulianaaaaaaaaaaaa · June 2026

    Cancelling within days of tour.

    Cancelled on us within days of our trip, left us scrambling for another tour. It is the only tour I booked with this company and through Expedia. TikalGo through Viator >>>>

    via Tripadvisor

    Jonathan_S · February 2025

    Avoid at all cost

    No show, no communication, nothing. Didnt even reply or pick up the calls. Wasted a day in Guatemala that we waited for their shuttle that never arrived.

    via Viator

    Rickey_W · November 2024

    Not a good ti.me

    This tour will NOT provide seeing lava or hot springs. It's a hike and being dropped off at a hotel pool

    via Viator

    J3244WIchantalh · February 2024

    Organisation did not pick up

    It was horrible, they didn’t pick us up from the airport. We have been waiting for 2 hours. They didn’t answer the phone. At the end we did got our money back, but not our day off that we missed because of the organisation.

    via Tripadvisor

    Monica_M · February 2024

    Disappointing No-Show Experience with Gray Line Guatemala

    We booked our trip for Saturday, February 3rd. On the day of the tour, I waited as instructed in the hotel lobby at 6:30 a.m., but no one showed up to pick us up. I called the number of the agency in Guatemala that was in charge of my reservation, Gray Line Guatemala, but received no answer. We called Viator; they said they were going to issue a refund, but they did nothing to find us another trip, so we lost an entire day. After this terrible experience, I found more reviews from people who have experienced the same no-show. It is very unfortunate that Gray Line Guatemala continues to offer this tour and keeps not showing up without informing tourists about it, making them lose an entire day. Please do not book!

    via Viator

    Good to know

    Duration
    10 hours
    Free cancellation
    Up to 24h before
    Minimum age to book
    All ages
    Availability
    Bookable today
    Runs on
    Tue, Fri, Sat, Sun
    Hotel pickup
    Included for all travelers
    Booked in 30 days
    27
    Verdict
    Worth a Look

    Who runs this experience

    Operated by Gray Line Guatemala, who run 14 experiences we rank across 2 cities, with an average Outty Ranking of 52.1.

    See everything Gray Line Guatemala runs

    Why this scores 60

    The Outty Ranking is a weighted composite. Here is how this experience performed on each component.

    Traveler sentiment (30% weight)32
    Review evidence (18% weight)80
    Booking momentum (14% weight)76
    Value for money (12% weight)90
    Listing quality (10% weight)63
    Local standing (8% weight)0
    Booking flexibility (8% weight)100

    Pacaya Volcano Tour and Hot Springs from Guatemala City: questions travelers ask

    Practical detail on this experience, plus the wider planning questions for Guatemala City.

    How much does Pacaya Volcano Tour and Hot Springs from Guatemala City cost?

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    Prices start at $115 per person. The final price depends on the date, the time slot and the number of travelers, and peak weekends in Guatemala City usually price higher than midweek mornings. Live pricing and remaining availability are confirmed on the booking screen before you pay.

    How long does Pacaya Volcano Tour and Hot Springs from Guatemala City take?

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    Plan for about 10 hours from start to finish, not counting travel to the meeting point. Most travelers leave another 30 minutes on either side so the rest of the day in Guatemala City is not rushed.

    Is Pacaya Volcano Tour and Hot Springs from Guatemala City worth it?

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    It holds an Outty Ranking of 60 out of 100, which we label "Worth a Look". That score blends traveler sentiment (3.9/5 across 76 reviews), the depth of that review evidence, recent booking momentum, value for money against comparable last minute in Guatemala City, and how flexible the cancellation terms are.

    Can I cancel or reschedule Pacaya Volcano Tour and Hot Springs from Guatemala City?

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    Yes. Cancel free up to 24 hours before the start time for a full refund. Inside that window the booking is non-refundable, and no-shows are not refunded.

    Is Pacaya Volcano Tour and Hot Springs from Guatemala City suitable for kids and families?

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    Yes, all ages are welcome. Families should still weigh the 10-hour running time, and strollers are easier on the earlier, quieter departures.

    How far in advance should I book Pacaya Volcano Tour and Hot Springs from Guatemala City?

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    Around 27 people booked this in the last 30 days, so popular slots go early. Two to three weeks ahead is comfortable in shoulder season, while summer weekends and holidays in Guatemala City can sell out a month out. Same-day spots do open up when other travelers cancel, so it is worth checking if you are already in town.

    What should I bring or wear?

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    Bring photo ID, your booking confirmation on your phone, a refillable water bottle and comfortable shoes. Dress for the weather in Guatemala City and add a light layer if any part of the 10-hour experience runs outdoors or after sunset.

    Where does Pacaya Volcano Tour and Hot Springs from Guatemala City start and how do I get there?

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    The exact meeting point and directions are on your voucher once you book, and they sit in central Guatemala City within reach of public transport. Arrive 15 minutes early: late arrivals are treated as no-shows by most operators.

    What are the best things to do in Guatemala City?

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    On Outty we rank every Guatemala City experience on the same 0 to 100 scale, and alongside this one the highest scorers right now include Private Shuttle in Guatemala, Guatemala City Tour, Private Ground Transfer Airport - Antigua Guatemala. The city page groups everything into most popular, highest reviewed, last minute and family-friendly so you can build a day around what actually delivers.

    When is the best time to visit Guatemala City?

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    Booking patterns follow the same curve: prices and queues climb in peak weeks, while shoulder season gives you better availability on the top-ranked experiences and more room to change plans.

    How many days do you need in Guatemala City?

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    Three full days covers the headline sights without sprinting. A workable rhythm is one anchor experience each morning, such as this one, an unhurried afternoon in a single neighborhood, then a food or nightlife booking in the evening. Five days lets you add a day trip outside the city.

    Do I book through Outty or through the operator?

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    Outty ranks and explains the experiences, then hands you to Viator to complete the booking with the operator directly. The price is the same as booking on Viator yourself, and Outty earns an affiliate commission on the referral, which is how the rankings stay free to read.

    What is included in Pacaya Volcano Tour and Hot Springs from Guatemala City?

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    Included: Hotel pickup and drop-off; Local guide; Lunch; Entrance to Kawilal Hot Springs ( If option selected); and In-vehicle air conditioning. Not included: Alcoholic drinks (available to purchase); Food and drinks, unless specified; Gratuities; and Horses at Pacaya Volcano. Always check the voucher for the final list before you travel.

    Does Pacaya Volcano Tour and Hot Springs from Guatemala City include hotel pickup?

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    Yes, pickup is offered for every traveler from 20 listed pickup locations in and around Guatemala City. Be ready about 15 minutes before the start time. You can also enter a custom pickup address when booking.

    What languages is Pacaya Volcano Tour and Hot Springs from Guatemala City offered in?

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    It is offered in English and Spanish. Pick your language when choosing a date and time, as not every departure runs in every language.

    Will I get instant confirmation and a mobile ticket for Pacaya Volcano Tour and Hot Springs from Guatemala City?

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    Confirmation is sent by the operator after booking, usually within 48 hours; if it is not confirmed you are not charged. Mobile tickets are accepted, so you can show the voucher on your phone.

    Is Pacaya Volcano Tour and Hot Springs from Guatemala City wheelchair or stroller accessible?

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    The operator notes: Infants are required to sit on an adult’s lap; and Medical and Legal Note: Guests booking this tour certify that they are in excellent physic. If accessibility is critical, contact the operator after booking to confirm arrangements for your date.

    What happens to Pacaya Volcano Tour and Hot Springs from Guatemala City if the weather is bad?

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    This experience depends on good weather. If it is canceled because of poor weather, you are offered a different date or a full refund.

    What do travelers say about Pacaya Volcano Tour and Hot Springs from Guatemala City?

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    Across 76 reviews averaging 3.9 out of 5, recurring themes include the guide, photo opportunities. Travelers single out the guide as the reason the experience works. One thing to know: Expect real walking or climbing: reviewers mention the effort involved.

    What booking options are available for Pacaya Volcano Tour and Hot Springs from Guatemala City?

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    There are 5 options to choose from, including Zone D-Pacaya & Thermal Circui, Zone B-Pacaya & Thermal Circui, Zone A-Pacaya & Thermal Circui, Pacaya Hike. Prices and start times differ by option, so compare them on the booking screen.

    Ready to lock in your spot?

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