One-Way Scenic Touristic Bus to Puno from Cusco with Lunch

Awesome way to get from Cusco to Puno

Wow - that double decker tour bus had amazing seats with foot rest - serious business class plane vibes. Max was an excellent guide & excellent english

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5 stars

Very educational. A very comfortable bus. Tour guide was full of knowledge. Many stops along the way broke up the long day to Puno. Lunch buffet was tasty. Was able to accommodate my dietary restrictions (celiac). Would 10/10 recommend this tour company and this tour.

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Not quite what we expected

Our trip was cancelled the day before we were due to depart due to a national transport strike. We were given the option of going the day after the strike, or a full refund or to go in about 6 hours time in the evening. We chose the latter which meant we left Cusco at 4pm and got to Puno at midnight. This meant we missed out on visiting the 3 attractions on the way but there was no reduction in price for us missing out and with it being at night there was no scenic view. The coach was fantastic, by far the most comfortable coach we have ever been on with large reclining seats for the 7 hour journey. A minibus had picked us up from our hotel in Cusco and taken us to the coach and in Puno we transferred from coach to taxi to get to hotel. When we got to our hotel there was a wheel missing from a suitcase which had come off whilst the cases were being moved from one vehicle to another and so the cases must have been roughly handled for this to happen. The wheel was found in the coach and we were told we could pick it up from the bus station rather than it be sent to tge hotel but it was now the day of the strike and there were marches and protests near our hotel and so we didn't want to move through these. Luckily the hotel came to our rescue and sent someone to the bus station to collect the wheel. So overall the coach was extremely comfortable but the pricing issue and suitcase wheel issue will sadly be the things we remember

Response from the operator: Dear traveler, Thank you for taking the time to share your experience. We sincerely regret that your journey from Cusco to Puno did not unfold as planned due to the unforeseen national transport strike. While we’re glad to hear that you found the coach itself extremely comfortable and appreciated the logistics support provided before and after the ride, we fully understand your disappointment about missing the scenic route and scheduled stops — especially without a price adjustment. Your feedback is important and will be shared with our operations and partner transport teams to review how we can better respond to these types of situations in the future. We also regret the inconvenience caused by the damage to your suitcase and the difficulty in recovering the missing wheel. Although the hotel was able to assist, this is certainly not the experience we aim to provide. Please accept our sincere apologies. We appreciate your understanding under challenging circumstances, and we hope to have the opportunity to offer you a smoother and more complete experience in the future.

via Viator

Puno, Here We Come

If you enjoy seeing life from a bus, then this is for you. The stated tour start time which is advertised as 6:30a, was actually a 6:10 pickup. The actual bus left the lot after 6:45. The stops were all okay, and the lunch — cafeteria style — was good and presumably “local.” Driver and guide were both satisfactory. I had asked about seating selection well before the travel-date but was either blown off or told seats are randomly assigned. The bus was a 1.5 or double decker, and we wound up essentially 1st floor bulkhead — which are not seats we would have selected. After the trip started and we were settled in, we were approached and offered to be reseated “upstairs” but the seats would not be together. As we had taken the lemons and made lemonade (spread ourselves across the first row in the dungeon), we declined to move. It would be nice to select seats, even if there was a nuisance upcharge.

via Viator

Well planned and comfortable ride with informative tour guide

Very comfortable bus with many helpful accommodations such as bathroom and charging ports and high quality seats. We enjoyed the buffet lunch with fresh fruits and vegetables. We appreciated the bilingual tour guide Roli and his expert knowledge as a Puno native. The number of stops was perfect, and we got many bathroom breaks and nap time, and we learned about a variety of topics related to Peru history and culture. Thank you for the well planned trip for me and my family.

via Tripadvisor